AlexRenew

AlexRenew We are an independent public authority managing Alexandria’s wastewater to improve local waterways.
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Alexandria Renew Enterprises (AlexRenew) is one of the most advanced water resource recovery public utilities in the United States. We clean dirty water to protect our community and the environment. When dirty water flows from your home or business, we get to work turning it into sparkling, clean water.

AlexRenew was proud to host Women in Tunneling this week! Visting professionals and students had the opportunity to lear...
11/03/2023

AlexRenew was proud to host Women in Tunneling this week! Visting professionals and students had the opportunity to learn about RiverRenew and see the progress our crews have made toward delivering healthier waterways in Alexandria.

A lot goes on behind the scenes of our RiverRenew program each day. This week, crews continue to tie rebar and place con...
11/01/2023

A lot goes on behind the scenes of our RiverRenew program each day. This week, crews continue to tie rebar and place concrete at the AlexRenew construction site – a massive undertaking!

10/30/2023

It's the RiverRenew mascots' favorite time of year! Cloe and her crew wish every Alexandrian a safe, silly, and spectacular Halloween.

Help them celebrate the season with a new learning activity on Cloe's Corner: RiverRenew.com/cloes-corner

10/30/2023

Beginning at 7 p.m. tonight, October 30, AlexRenew's online payment processing will be temporarily unavailable for three to six days as we upgrade AlexRenew's customer care system. We appreciate your patience during this transition.

Thank you MWCOG/Chesapeake Bay Policy Committee and the Chesapeake Bay Foundation for including us in today's tour and f...
10/27/2023

Thank you MWCOG/Chesapeake Bay Policy Committee and the Chesapeake Bay Foundation for including us in today's tour and for always supporting healthier waterways.

What a great way to finish the week! Early this morning, crews oversaw the final concrete placement for the 120-foot-dee...
10/27/2023

What a great way to finish the week! Early this morning, crews oversaw the final concrete placement for the 120-foot-deep drop shaft at our Pendleton Street construction site. The effort took several months and required over 1,770 cubic yards of concrete. Happy Friday!

AlexRenew is launching its new customer care system next week! The system includes a new and improved payment portal tha...
10/26/2023

AlexRenew is launching its new customer care system next week! The system includes a new and improved payment portal that will offer customers live chat assistance, additional payment and autopay options, and customizable billing notifications. Learn more https://bit.ly/46pKK56.

  offers an opportunity for communities across the nation to dispose of old medications safely. On October 28th, from 10...
10/25/2023

offers an opportunity for communities across the nation to dispose of old medications safely. On October 28th, from 10am to 2pm, bring your unused prescription drugs to a nearby collection site. Visit www.DEATakeBack.com to find one near you.

Today we participated in the Alexandria Spooky Mad Science Expo, demonstrating the science behind a few phases of our wa...
10/21/2023

Today we participated in the Alexandria Spooky Mad Science Expo, demonstrating the science behind a few phases of our wastewater treatment process. We think we may have met a few future wastewater engineers!

The Clean Water Act is possibly the most important environmental law in the US. It protects our waterways by regulating ...
10/18/2023

The Clean Water Act is possibly the most important environmental law in the US. It protects our waterways by regulating pollution control and overseeing wastewater treatment standards at facilities like AlexRenew. Today, we celebrate 51 years of the Clean Water Act!

Take a sneak peek into our Pendleton Street site! As you can see, there are many construction activities occurring simul...
10/17/2023

Take a sneak peek into our Pendleton Street site! As you can see, there are many construction activities occurring simultaneously as crews continue to set the foundations that will support our new structures. Once the diversion chamber is complete, it will redirect flows from the existing outfall to AlexRenew's wastewater treatment plant.

10/17/2023

Alexandria! Join us this Thursday, October 19 at King Street Park from 2:00-5:00 pm to celebrate Imagine a Day Without Water. Water is invaluable and essential to everyday life. Come chat with us, as well as AlexRenew and Transportation & Environmental Services, City of Alexandria, Virginia to learn about our three Water entities in the City of Alexandria.

Reminder: Jamieson Ave will be CLOSED to all through traffic beginning this week!The street will re-open in January 2024...
10/16/2023

Reminder: Jamieson Ave will be CLOSED to all through traffic beginning this week!

The street will re-open in January 2024 following this stage of Hooffs Run Interceptor construction.

Find city-approved detours and more at RiverRenew.com/news/program-updates/jamieson

Starting next week, Jamieson Ave must close to all through traffic while RiverRenew crews complete essential sewer syste...
10/12/2023

Starting next week, Jamieson Ave must close to all through traffic while RiverRenew crews complete essential sewer system upgrades.

Preview upcoming detours, including bicycle routes, and learn more about Hooffs Run Interceptor construction at RiverRenew.com/news/program-updates/jamieson

Talk about a deep concrete pour! Crews are installing permanent concrete walls to line our pumping shaft. Once the River...
10/11/2023

Talk about a deep concrete pour! Crews are installing permanent concrete walls to line our pumping shaft. Once the RiverRenew project is complete, the shaft will house the pumps that move combined sewage up to the surface to be processed at AlexRenew’s treatment plant.

AlexRenew is launching its new customer care system next month! The system includes a new and improved payment portal th...
10/10/2023

AlexRenew is launching its new customer care system next month! The system includes a new and improved payment portal that will offer customers live chat assistance, additional payment and autopay options, and customizable billing notifications. https://bit.ly/46pKK56

As RiverRenew crews work to complete the Hooffs Run Interceptor, Jamieson Ave must close to all through pedestrian and v...
10/09/2023

As RiverRenew crews work to complete the Hooffs Run Interceptor, Jamieson Ave must close to all through pedestrian and vehicular traffic from October 2023 through January 2024.

For the latest detour route and scheduling details, visit
RiverRenew.com/news/program-updates/jamieson

Join us in recognizing  . Today, we pay tribute to the Indigenous peoples who have enriched our world with their culture...
10/09/2023

Join us in recognizing . Today, we pay tribute to the Indigenous peoples who have enriched our world with their cultures and traditions.

While the top half of our Waterfront tunnel is temporarily removed to make way for mining equipment, crews have a unique...
10/05/2023

While the top half of our Waterfront tunnel is temporarily removed to make way for mining equipment, crews have a unique view of both the tunnel and construction activities happening within the future drop shaft of our Royal Street site.

Come visit us at this evening’s open house hosted by the City of Alexandria at VRE’s Alexandria Station. Learn about upc...
10/04/2023

Come visit us at this evening’s open house hosted by the City of Alexandria at VRE’s Alexandria Station. Learn about upcoming and ongoing infrastructure projects on King Street and the Commonwealth Avenue Corridor.

Curious about construction activity? You can catch up with the RiverRenew team every week at our Sip 'n See events!Learn...
10/04/2023

Curious about construction activity? You can catch up with the RiverRenew team every week at our Sip 'n See events!

Learn more: RiverRenew.com/news/program-updates/sip-n-see

Tomorrow evening, AlexRenew will be supporting the City of Alexandria's open house with its regional partners to share i...
10/03/2023

Tomorrow evening, AlexRenew will be supporting the City of Alexandria's open house with its regional partners to share information about ongoing and upcoming infrastructure projects slated for the King Street and Commonwealth Avenue corridors.

Members of the public are invited to an Open House hosted by the City of Alexandria and its regional partners, Virginia Passenger Rail Authority (VPRA) and Virginia Railway Express (VRE), to share information on ongoing and upcoming infrastructure projects slated for the King Street and Commonwealth...

A view from above! After Hazel the TBM mined through the shaft at Royal Street, the top half of the Waterfront tunnel wa...
09/28/2023

A view from above! After Hazel the TBM mined through the shaft at Royal Street, the top half of the Waterfront tunnel was removed to make room for mining equipment that will support her as she journeys under the Potomac River.

AlexRenew will launch its new customer care system this November. The system includes an upgraded payment portal that wi...
09/28/2023

AlexRenew will launch its new customer care system this November. The system includes an upgraded payment portal that will offer customers live chat assistance, additional payment and autopay options, and customizable billing notifications. https://bit.ly/46pKK56

Breadcrumbs Breadcrumb Home News AlexRenew Launching Customer Care System This November AlexRenew Launching Customer Care System This November Publication Date Sep 27, 2023 Article Intro Text Myalexrenew.com, the new customer bill portal, will include i...

We often share images and videos from underground that give you an up-close look at the RiverRenew tunnel project. As yo...
09/21/2023

We often share images and videos from underground that give you an up-close look at the RiverRenew tunnel project. As you can see, there's a lot happening on the surface here at AlexRenew too. It takes an experienced team of professionals and a huge amount of specialized equipment to complete a project of this magnitude.

Wipes are useful in a variety of ways, as household cleaners, facial tissues, make-up removers, baby wipes, etc. But eve...
09/20/2023

Wipes are useful in a variety of ways, as household cleaners, facial tissues, make-up removers, baby wipes, etc. But even wipes that are labeled “flushable” are not actually safe to flush. They can clog toilets and sewer lines. Protect your pipes and don’t flush wipes!

Join us in celebrating   🎉
09/16/2023

Join us in celebrating 🎉

Community Listening Sessions start this week!Instead of our normal sip’ n see events during the day this week, we’re exc...
09/12/2023

Community Listening Sessions start this week!

Instead of our normal sip’ n see events during the day this week, we’re excited to be in the community from 6:30 to 8:30 p.m. to answer your questions and give construction updates at each of our sites.

Our September Community Listening Sessions are coming up NEXT WEEK!The RiverRenew team can't wait to see you there — lea...
09/07/2023

Our September Community Listening Sessions are coming up NEXT WEEK!

The RiverRenew team can't wait to see you there — learn more at RiverRenew.com/community/community-listening-sessions

We're here to help. To set up a payment plan today, visit alexrenew.promise-pay.com.
09/07/2023

We're here to help. To set up a payment plan today, visit alexrenew.promise-pay.com.

Have a safe and happy labor day, everyone!
09/04/2023

Have a safe and happy labor day, everyone!

09/01/2023

New logo. Same mission. Introducing the new face of healthier waterways!

RiverRenew crews have used over 1,600 tons of rebar across the four project sites so far.Craft personnel hand tie rebar ...
08/25/2023

RiverRenew crews have used over 1,600 tons of rebar across the four project sites so far.

Craft personnel hand tie rebar to form supports for project components including structure bases and shaft walls

To complete Hooffs Run Interceptor construction, Jamieson Ave must close to pedestrian and vehicular traffic this fall.F...
08/23/2023

To complete Hooffs Run Interceptor construction, Jamieson Ave must close to pedestrian and vehicular traffic this fall.

For the latest detour route and scheduling details, visit RiverRenew.com/program-updates/jamieson

08/22/2023

You may remember Wastewater Maintenance Technician Ashley Richardson from the Chesapeake Bay awareness video we posted a few months back. Today, she shares her favorite parts of the job and some of the most valuable lessons she’s learned while working at AlexRenew.

It takes six segments to build one ring of the Waterfront Tunnel. RiverRenew crews will need about about 14,000 precast ...
08/17/2023

It takes six segments to build one ring of the Waterfront Tunnel. RiverRenew crews will need about about 14,000 precast segments to complete the project — that's a lot of segments!

One of the most essential safety procedures in underground construction starts above ground.Each miner on the project ha...
08/16/2023

One of the most essential safety procedures in underground construction starts above ground.

Each miner on the project has a unique brass tag they use to check “in” and “out” during the workday, making it easy to identify who's underground.

Back in 2019, we started preparing our plant for RiverRenew.In 2023, our surroundings look very different. But our journ...
08/10/2023

Back in 2019, we started preparing our plant for RiverRenew.

In 2023, our surroundings look very different. But our journey toward healthier waterways continues.

Take a look at how we got here: RiverRenew.com/construction/alexrenew

Fats, oils, and grease (FOG) can wreak havoc on pipes in your home and in Alexandria's sewage system. Instead of pouring...
08/09/2023

Fats, oils, and grease (FOG) can wreak havoc on pipes in your home and in Alexandria's sewage system. Instead of pouring FOG down the drain, just can it. Pour it into an empty canister and, once these substances have hardened, put them in the garbage with other solids.

The RiverRenew Program relies on excavators at all work sites to get the job done. Come see us at a Sip ‘n See to add Ed...
07/20/2023

The RiverRenew Program relies on excavators at all work sites to get the job done. Come see us at a Sip ‘n See to add Edie the Excavator, the newest RiverRenew equipment card to your collection!

Address

1800 Limerick Street
Alexandria, VA
22314

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+17037213500

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Comments

Alexandria Renew is conducting predator practices in addition to exorbitant fees. We always pay our bills on time. Due to an online scheduling/banking snafu, payment was apparently a day late. Guess what? We got a collection call. Can you believe it? I can't. This is Unbelievable.
What has Alexandria Renew done to design rates that mitigate some of the impacts seen across the Potomac by DC Water?

Sounds like a good idea
Do you all own that beautiful soccer field next to you?
How do I opted out of this service? If Im reading the correctly my water is being cleaned by Fairfax. What Alexandria city law states that I have pay for this? This service fee is higher than my actual water bill!
Hey Alexandria Renew Enterprises, I'm trying to switch to paperless billing statements and can't find anywhere on your website to do this. Can you provide a link to a form or phone number where I can make this happen? Thanks!
Pick up after yourself, and maybe some object that are lying around
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