What are the opening hours?

Monday 7am - 7pm Tuesday 7am - 7pm Wednesday 7am - 7pm Thursday 7am - 7pm Friday 7am - 7pm Saturday 8am - 12pm

Alex311 - City of Alexandria, VA Government

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Alex311 - City of Alexandria, VA Government

This is the official page for Alex311, an initiative of the City of Alexandria, Va. DM Only!
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07/31/2024

Got a burning question? Let be your solution.📞 Open until 7 p.m. today! Your answers are just a call away!

07/30/2024

Discover the comfort of efficiency! Quickly report parking meter issues via the Alex311 Contact Center, social media, mobile app, or our online portal. We're just a click or call away!
https://bit.ly/3yhZxUa

07/29/2024

Happy with Alex311!

07/26/2024

07/26/2024

07/23/2024

Hey Alexandria!
Don't forget that is your go-to for reporting any issues with storm drains! Keeping our City safe and ready to handle any weather is a team effort!

07/22/2024

Gear up, folks! National Night Out is fast approaching, and today is the last day to declare your neighborhood's participation. Click here 👉 👉 https://www.research.net/r/AlexandriaVA-NNO2024 and let us know you're participating. Together, let's make amazing! .

07/22/2024

Kicking off the week on a high note, fueled by Jeff Bezos.

07/16/2024

For National Night Out, let's strengthen our communities with our Public Safety Partners: Police Department, City of Alexandria, Virginia, Alexandria Sheriff's Office, City of Alexandria, Virginia, and Fire Department, City of Alexandria, VA .

Make sure we know you're participating by registering here 👉 https://www.research.net/r/AlexandriaVA-NNO2024

07/15/2024

We map our monthly triumphs to this very belief!

07/12/2024

🥳 Turning 275 never looked so good, Alexandria! 🎈Let's light up the town tomorrow, July 13, at Oronoco Bay Park for our grand annual bash! Expect tunes, treats, and a ton of fun activities, capped off with brilliant fireworks at 9:30 p.m. Excited to see you!

Connecting to our past to define an inclusive, brighter future.

07/09/2024

Get ready! We're in full planning mode for National Night Out with our Public Safety Partners Police Department, City of Alexandria, Virginia Alexandria Sheriff's Office, City of Alexandria, Virginia Fire Department, City of Alexandria, VA. Is your neighborhood on board yet?
Show your participation via the link below 👇 👇👇
https://www.research.net/r/AlexandriaVA-NNO2024

07/08/2024

Focusing on the customer's Desired Outcome is the key!

07/05/2024

07/05/2024

Are you looking for fresh, healthy, and delicious food? Check out one of our city's various farmers markets this and discover the benefits of shopping local.

Plan your visit today: https://alexandriava.gov/FarmersMarket

Don't forget your sunscreen.🌞

07/05/2024

Tomorrow the Friendship Firehouse Museum will be open for guests! The Friendship Fire Company was established in 1774 as the first volunteer fire company in Alexandria. Learn about early firefighting in Alexandria + check out *hot* artifacts including a 19th century hose carriage. $2 per person and advance purchase not required. Free for Alexandria residents.

07/04/2024

Looking for Fireworks? 🎇 🎆 🎇
Well, look no further! On Saturday, July 13, at Oronoco Bay Park, Get ready to celebrate Alexandria's 275th birthday! A momentous occasion you don't want to miss.
www.alexandriava.gov/Birthday

07/04/2024

Happy 4th of July, everyone! 🎉
Reminder: Alex311 and City offices will be closed today. We'll be back in service bright and early tomorrow at 7 a.m. Additional closures are here ➡️ https://bit.ly/4cOCCyp.

07/03/2024

A Heat Advisory has been issued for our area tomorrow, July 4, from 12-8 p.m. Learn more: alexandriava.gov/go/6055

Remember:
⚠️Limit Your Time Outside
🥤Drink Plenty of Water
👕Wear Lightweight Clothes
🚗Don't Leave People or Pets in a Vehicle

07/03/2024

Trash, recycling, curbside compost, and yard waste will not be collected on Thursday, July 4 due to the Independence Day holiday and collection will “slide” to one day later. For more information, visit alexandriava.gov/go/2774

07/01/2024

Wishing everyone a productive and successful month ahead!

06/21/2024

The following repaving and street maintenance projects are scheduled to begin or continue between June 24 and June 30. Work may be adjusted depending on weather, equipment, and other unforeseen circumstances. For more information, go to alexandriava.gov/go/2356

06/19/2024

Happy Juneteenth!
In observance of this important day, please note that the Contact Center and the City of Alexandria Government are closed today. We will reopen tomorrow at 7 a.m. Visit https://bit.ly/45omq4q for more info and additional closures.

05/27/2024

The National Weather Service has issued a Tornado Watch for Alexandria. Remember: Tornado Watch means tornadoes
are possible. Remain alert for approaching storms. For weather alerts, subscribe to: alexandriava.gov/enews

05/27/2024

To remember those who served on this Memorial Day, the Alex311 call center is taking a pause. We'll resume bright and early at 7 a.m. tomorrow to continue serving you. 🕖 Don't forget waste collections are pushed by a day this week. Visit alexandriava.gov for full details.

05/20/2024

At Alex311, our culture is all about putting our customers first. We believe in providing exceptional customer service that goes above and beyond. Contact us with any questions or concerns - we're here to help!

05/13/2024

Our commitment to top-tier customer service for the City of Alexandria shines through everything we do. Our team is proud to be part of this brand and its dedication to excellence.

05/06/2024

Get ready to conquer the week ahead by starting the month with a fresh perspective and renewed energy!

04/30/2024

See a withering tree in Alexandria? 🎋 📞 Call us or report it on our app, and we'll inspect it for replanting. 🌳 🌲 Let's keep our City beautiful!

Address

301 King Street
Alexandria, VA
22314

Opening Hours

Monday	7am - 7pm
Tuesday	7am - 7pm
Wednesday	7am - 7pm
Thursday	7am - 7pm
Friday	7am - 7pm
Saturday	8am - 12pm

Telephone

+17037464311

Website

http://alexandriava.gov/Alex311

Alerts

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Videos

Alex311 Is Open!

Got a burning question? Let #Alex311 be your solution.📞 Open until 7 p.m. today! Your answers are just a call away! #Alex311

Looking for Fireworks? 🎇 🎆 🎇 Well, look no further! On Saturday, July 13, at Oronoco Bay Park, Get ready to celebrate Alexandria's 275th birthday! A momentous occasion you don't want to miss. www.alexandriava.gov/Birthday #ALX275 #CityPride #Fireworks

Juneteenth 2024

Happy Juneteenth! In observance of this important day, please note that the #Alex311 Contact Center and the City of Alexandria Government are closed today. We will reopen tomorrow at 7 a.m. Visit https://bit.ly/45omq4q for more info and additional closures. #Juneteenth #Freedom

Happy Essential Worker's Day! Today, we recognize and appreciate the invaluable contributions made by Police Department, City of Alexandria, Virginia Fire Department, City of Alexandria, VA Alexandria Sheriff's Office, City of Alexandria, Virginia Transportation & Environmental Services, City of Alexandria, Virginia Alexandria City Public Schools Inova Alexandria Hospital Alex311 - City of Alexandria, VA Government and #Alex911. We are grateful for all essential workers and their dedication to our community. Recently, our very own Giana Gatto and Rocio Delgado represented #Alex911 & #Alex311 at a celebration hosted by Mount Vernon Community School in honor of Essential Workers. Their passion and dedication were evident, and we couldn't be prouder of their representation. #EssentialWorkersDay #ThankYou

National 311 Day 3.11.24

Join us in celebrating National 311 Day, Alexandria! Our team's dedication & service impact make a real difference across over 30 city departments. Here's to more teamwork and success while connecting our community with vital city services! #National311Day #AlexandriaVA #Alex311

For all things public health in Alexandria, don't miss out on Alexandria Health Department Facebook, Instagram, and Twitter updates. Staying in the know is crucial for your well-being! #Alex311 #FollowFriday #AlexandriaVA

We're Open - Alex311 3.6.24

Hello friends! 👋 Our Alex311 contact center is ready to assist you. If you require service support, feel free to utilize our convenient mobile app or submit your request online. We're dedicated to addressing all your queries and issues. https://bit.ly/3IoTApO

We're Open - Alex311

Today, our call center is available from 7 a.m. to 7 p.m. Don't hesitate to reach out - we're here for you! #AlexandriaVA #Alex311 #CityServices #CustomerService

What's the 311 In Alexandria

#GotQuestions or need assistance in Alexandria, VA? Call us at 311 or 703.746.4311 - our agents are here to help! 📞 #CustomerSupport #AlexandriaVA #Alex311 #Whatsthe311

Alex311 2023 Indigenous Peoples' Day

Happy #IndigenousPeoplesDay! 🌎🌿 Remember, Alex311 & the City of Alexandria offices are closed today to observe this important occasion. For more information about other City facilities & partner agencies' schedules, visit https://bit.ly/3ZPrj3E.

What an extraordinary week it has been! From fun Pop- Ups to creative Sip & Paint, to Carribean theme days. We salute our DECC team for their collaboration & support all year round! 🙌🤝 #YouMakeCustomerServiceHappen #CustomerServiceWeek2023 #TeamService #Alex311 #Alex911 #DECC

What a fantastic Pop-Up at City Hall! Our amazing team met with residents, handed out cool swag, and shared free popcorn. Thank you, Alexandria, for being an incredible community that keeps us thriving! 🌟❤️ #AlexandriaVA #TaxDay #CSWeek2023 #Alex311 #Alex911

Check out the City Academy exclusively for Seniors! 🎓✨ The Fall academies are in full swing, and the Senior Academy recently met with Public Safety Officials & visited our 911 & 311 operations, leaving with a delightful experience. "What A Treat," they said after the tour. Learn more at alexandriava.gov/Academies #SeniorAcademy #Alex911 #Alex311 @SeniorServicesofAlexandria

2023 Happy Labor Day Alex311

Happy Labor Day to all! Today, we celebrate the hard work and dedication of the American workforce. Wishing you all a happy and safe holiday! #Alex311 #LaborDay2023

Alexe311 App Love

Have you tried the Alex311 App? We're sure you'll love using our app! Give it a try, and let us know what you think! 😎👍 #Alex311 #applove #userfriendly #LinktoCityServices alexandriava.gov/Alex311

Happy #FollowFriday! We are excited to share a great resource. If you live in or near #AlexandriaVA be sure to follow Department of Community & Human Services, City of Alexandria, VA . They share important information & resources for the community & updates on local events. Don't miss out! #CommunityResources #FollowDCHS #Alex311

Alexandria City Academy Feat DECC

The Fall session of AlexandriaVA.gov City Academy is in full swing, and last night, it was all smiles and joyful engagement with our city officials and public safety partner Police Department, City of Alexandria, Virginia. Tenesia Wells, Assist. Director of Alex311 - City of Alexandria, VA Government and Daniel Guttormson, 911 Watch Officer, led participants on a virtual tour of our 311 and 911 operations and demonstrated how to submit a 311 request. #AlexandriaVA #Alex311 #DECC

Alex311 outside of city limits.mp4

If you live, work or travel outside of The City of Alexandria, you can still contact Alex311 by calling 703.746.4311. Contact us TODAY for all of your city service needs! #Alex311

Submitting a 311 request is fast & easy with our Alex311 App. Plus, you can keep track and monitor all of your service requests with ease in one place. Download the App today! #Alex311