Alliance Communications Center

04/17/2026

🚨 National Public Safety Telecommunicators Week 🚨

As Telecommunicators Week comes to an end, we want to take a moment to reflect on the faces—and voices—behind the headset.

This week, we’ve had the opportunity to highlight just a few of the dedicated individuals who serve our community from inside the communications center. Each story, each perspective, and each experience shared is a reminder of the critical role our dispatchers play every single day.

Behind every call is a voice that stays calm in chaos, offers reassurance in uncertainty, and ensures help is on the way.

The work isn’t always seen, and often goes unrecognized—but it never stops.

💛 While this week may be ending, the work continues—24/7, 365. 💛

04/16/2026

📞 Telecommunicator Spotlight – Telecommunicators Week 📞

Today we’re highlighting Emma, one of our Public Safety Dispatchers! She has been dispatching for a little over 4 years.

Emma shared a reflection on something she wishes the public better understood about the job:

“Something I wish the public knew about our job is how much more there is to it than answering calls and dispatching help. Behind the scenes, many of us take on additional roles like training, victim advocacy, mental health support, and public relations. These responsibilities take ongoing time and training, but they’re a big part of what makes the job so meaningful.

This work isn’t just about responding to emergencies—it’s also about supporting our teams, strengthening our agency, and continuously improving how we serve the community. That side of the job often goes unseen, but it’s what helps keep everything running and allows us to be proactive in public safety, not just reactive.”

We are proud to have her on the team, and thankful for her dedication and the work she does every day to serve our community.

💛 She is a perfect example of an outstanding Public Safety Dispatcher. Thank you, Emma, for everything you do.

04/15/2026

📞 Telecommunicator Spotlight – Telecommunicators Week 📞

Today we’re proud to recognize Leigh, who has been serving the City of Alliance as a Public Safety Dispatcher for just under 9 years.

When asked what makes the job so rewarding, Leigh shared:

"Being a 911 telecommunications operator is one of the most rewarding jobs because you are the calm in someone’s worst moment. You don’t see the faces, but you hear everything—the fear, the panic, the relief. And in those moments, your voice matters.

You’re the one guiding a mother through helping her child breathe again, the one staying on the line when someone feels completely alone, the one making sure help is on the way when seconds matter most.

You may not always see the outcome, but you know you made a difference—and that’s something not many careers can give you."

Leigh also shared what she wishes the public better understood about the profession:

"We don’t just answer phones—we answer people on the worst day of their lives. We hear things we can’t unhear, make decisions in seconds, and carry those moments with us long after the call ends. And still, we show up, ready to help the next person who needs us."

With years of experience behind the headset, Leigh embodies the core of emergency communications—dedication, strength, and an unwavering commitment to helping others. We are truly grateful to have her as part of our team and thankful every day for the experience and care she brings to our department.

💛Thank you, Leigh, for everything you do. 💛

04/14/2026

Today, on Day 3 of Telecommunicators Week, we’re honored to share a few words from our Chief.

"During National Public Safety Telecommunicators Week, I want to take a moment to recognize the men and women behind the headset who are often the first voice people hear on their worst day.

Before I ever wore a badge, I started my career as a dispatcher. That experience shaped how I view this profession and gave me a deep appreciation for the skill, composure, and professionalism it takes to do this job well. Our telecommunicators are the calm in the chaos, gathering critical information, providing life-saving instructions, and ensuring officers, firefighters, and EMS can respond safely and effectively.

The work they do is demanding, often unseen, and absolutely essential to public safety. They are a vital part of our team and a direct link between our community and emergency services.

To our dispatchers: thank you for your dedication, your resilience, and your commitment to serving the citizens of Alliance. Your work does not go unnoticed, and I am proud to have started where you are."

Chief David Leavitt
Alliance Police Department

Behind every call is a voice that stays calm when it matters most—and that voice is ours. 💛

04/13/2026

Meet Daisy Barbee 🎧
Daisy talks about why being a dispatcher means so much to her and shares encouraging words for fellow telecommunicators 💬
Behind every call is a voice that cares—and Daisy is a perfect example of that
We’re proud to have her on our team 👏
Thank you, Daisy, for everything you do! 💛

04/12/2026

🚨 National Public Safety Telecommunicators Week 🚨

This week, we recognize the voices behind the call—the calm in chaos, the steady presence in emergencies, and the unseen first responders working behind the scenes 24/7.

Our dispatchers are the first to answer when someone calls for help. They gather critical information, provide life-saving instructions, and ensure police 🚓, fire 🚒, and EMS 🚑 are sent where they’re needed—quickly and safely.

We are proud of the dedication, professionalism, and compassion our dispatchers show every single day.

💛 Join us this week as we highlight the incredible individuals behind the headset.

04/04/2026

Behind every 911 call is a calm, trained voice ready to help. 📞💛
Olivia Martin has officially completed training and is now serving our community independently!
Her dedication, focus, and hard work have prepared her to handle calls with professionalism and care.
We’re so glad to have her as part of our team!
Let’s all congratulate her for this exciting milestone! 🎉👏

03/15/2026

🚨 Don’t be alarmed if you hear the sirens at noon on March 18th — it just means your Alliance dispatchers are pushing the buttons for the monthly siren test!

📅 Testing will take place every third Wednesday at noon through October.

⛈️ If thunderstorms are predicted or occurring in the area, or ❄️ during freezing weather conditions, the test will not take place.

March 11, 2026
For more information contact:
Fire Chief Troy Shoemaker at 762-2151

FOR IMMEDIATE RELEASE

Alliance to Begin Outdoor Warning Siren Testing

Alliance, NE: The City of Alliance is committed to your safety and will begin monthly outdoor warning siren tests at noon on Wednesday, March 18th. These tests will continue every third Wednesday at noon through October, providing a reliable schedule for you to remember. Please note that testing will NOT occur when thunderstorms are predicted or occurring in the area, or during freezing weather conditions. If testing is postponed, it will be rescheduled for the next regularly scheduled date and time. There will be no “make-up test.”

Outdoor Warning Sirens are devices used to alert the public who are outdoors to go inside and seek shelter, and to provide further information.

You can find helpful information on the City of Alliance website under the Emergency Management link.

https://www.cityofalliance.net/217/Emergency-Management

https://www.cityofalliance.net/267/Tornadoes

02/09/2026

🚨 Parents, Caregivers, & Teachers — Quick PSA!

Do your kids know when and how to call 911? 📞
Knowing what to say, when to call, and staying calm can save lives ⏱️📍.

👨‍👩‍👧‍👦 Take a few minutes today to review this important skill with your kids — it could make all the difference in an emergency!

💛 Together, we can make sure our youngest community members know how to get help when it matters most!

01/28/2026

📱🚨 Did you know you can text 911? 🚨📱

Text-to-911 is available when calling isn’t safe or possible—for example:
🏥 During a medical emergency
⚠️ If you’re in immediate danger
👂 If you have a hearing or speech impairment

✅ Remember: Call if you can. Text if you can’t.

Either way, dispatchers are on the other end, ready to help you in any emergency.