Anderson Water Company

09/09/2024

Hey everyone!

Just another quick reminder that we are NOT selling ANY supplies or parts. The office is open for payments and setting up service/transfers ONLY.
Thank you for understanding!

08/03/2024

Hi everyone! I know this notice is coming a bit late but we are preparing the office over this weekend to be reopened Monday August 5th!
** This is only a reopening for the water company, not the plumbing store.

Our new hours with this reopening are Monday-Thursday 9am-4pm (closed from 12-1 for lunch)

If you can spread this information to your neighbors not on social media, we would really appreciate it as there’s not many ways other than word of mouth for us to let you all know!

I want to reiterate again to make sure there is no confusion, the plumbing store will remain closed and we are no longer selling any supplies or products. We are opening our office for those who wish to deliver payments in person, or apply for new service/ownership transfers.

Thank you all for your understanding while we have been closed, we look forward to seeing you!

07/11/2024

⚠️‼️Water Update! ‼️⚠️
💧Boil Water Notice rescinded💧

Just got off the phone with our lab, and the sample has come back safe and clear!

Thank you all so much for your patience and understanding!

07/09/2024

‼️⚠️BOIL WATER NOTICE⚠️‼️

Richards is back on and currently under Boil Water Notice. We will be getting samples taken to get tested tomorrow and will update everyone as soon as it is rescinded!

07/09/2024

Hi everyone! I have been out of phone service on my personal phone and work cell since the outage yesterday so I am very sorry for any calls or messages that haven’t come through. I am trying to get in touch with Entergy now to get updates on Richards and will post updates as I can about any boil water notices or updates on water restoration.

I’m sure I’ve missed a few calls about bills as well so an update on those:
We had to wait for an order of bill cards to print out July’s bills this month, they came in yesterday during the outage so I will be getting those printed and mailed out today. For now balances are correctly updated for July on PSN ( https://www.paymentservicenetwork.com/Login.aspx?acc=RT24765 ) if you would like to check your balance in the meantime!

If you have any questions you can message me here or call/text me at 936-825-4969. I will do my best to answer everyone but please be patient with me as there is a lot for me to do today after everything!

PSN - Your Complete PAYMENT, BILLING & COMMUNICATIONS Solutions Provider! We process credit/debit cards, eChecks, bank-issued checks, Check-21 and more. Online, phone POS solutions are available. Consolidate and integrate all payments into your accounting software. Landlords, Storage owners , bed an...

05/22/2024

⚠️‼️Water Update! ‼️⚠️

💧Boil Water Notice rescinded💧

Anderson Water Company has taken the necessary corrective actions to restore the quality of the water distributed by our water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of May 22nd 2024.

05/18/2024

‼️⚠️BOIL WATER NOTICE⚠️‼️

I have been notified that water has officially been restored! Another reminder that Shiro is under boil water notice over the weekend. We will give an update as soon as it is lifted!

05/17/2024

Good news! We now have a time estimate of 5:00-5:30pm. However, Shiro will be under a Boil Water Notice due to this outage. We will let you know as soon as the notice is lifted!

05/17/2024

Hi everyone! We had an electricity pole fall at our Shiro pump house yesterday that caused our power to go out. We are currently waiting on Entergy to get the power restored and then we will be having an electrician fix the damage caused.

Unfortunately we do not have a time estimate on when water will be back on right now, but I will put another update out the moment we do! Thank you for your patience with us during this time and we apologize for any inconvenience this might have brought you.

12/07/2023

Hi everyone, I have not been able to get this months bills mailed out yet. I have been waiting on a shipment of our bill cards all week and they have yet to arrive. I expected it to have been here by now, otherwise I would have made this post earlier. I do have bill amounts, so if you want to check on your balance you can see it on PSN which is linked below, or you may call me at 936-825-4969. Thank you so much for your understanding!

PSN - Your Complete PAYMENT, BILLING & COMMUNICATIONS Solutions Provider! We process credit/debit cards, eChecks, bank-issued checks, Check-21 and more. Online, phone POS solutions are available. Consolidate and integrate all payments into your accounting software. Landlords, Storage owners , bed an...

11/14/2023

Good morning! I have noticed an issue with our office phone line, and our answering system is not playing for anyone calling. Please call (936) 825-4969 for any questions, bill payments, reports, etc.. until further notice. Thank you!