The Joint Base Myer-Henderson Hall ACS provides many services and programs for the military, particularly for you and your family:
* INFORMATION & REFERRAL: Provides extensive resource listings for the surrounding military and civilian community to assist with individual, Family, and community concerns such as social services, volunteer opportunities, resource referrals, and much more. For more details, please call, (703) 696-2178/3510.
For MDW area, event, or post information, please call (703) 545-6700.
* RELOCATION ASSISTANCE: The ACS Relocation Readiness Program (RRP) helps ease the relocation process by providing resources and information to minimize stress and anxiety associated with moving. Relocation Readiness aims to make the right connections for services to support a positive transition; before the move during the move and after the move.
The Family Relocation Checklist - Information about military installations worldwide can be found through the Department of Defense web site, Military HOMEFRONT http://www.militaryinstallations.dod.mil. Plan My Move provides a personalized checklist for organizing PCS move details to make the transition easier.
The ACS RRP can provide personalized relocation assistance to incoming military and civilian personnel. The RRP also helps to reduce the stress of moving by offering additional services, such as the Lending Closet, welcome packets, services to waiting Families of deployed Servicemembers and multicultural services designed to assist foreign-born spouses of military personnel. You can reach the office by calling 1-800-477-9571( DSN 426-0026) or e-mail [email protected].
Services provided by the JBM-HH Relocation Readiness Program:
Lending Closet: Assistance is available for Families PCSing to or from the Fort Myer Military Community in the form of basic household items such as: pots and pans, dishes, car seats, high chairs, sleeping mats, etc. Items can be loaned for a designated period of time while Families wait for the shipment of their household goods.
Welcome Packets: Information about the installation and surrounding areas is provided to help familiarize personnel with their new assignment. Please ask your sponsor to forward a welcome packet or e-mail us for an electronic packet.
START RIGHT: is a centralized in-processing program. Start Right is held Bldg 230 on Forrest Circle. Soldiers should bring the following documents to Start Right: 5 Copies of Orders, 3 Copies of Advance Travel Pay, Copy of Lease or Mortgage, Termination of Government Quarters, DA Form 31 (Leave Form), Receipts for all travel expenses, DA Form 4187 (Separate Rations), Marriage Certification/Divorce Decree. For more information, please call 703-696-0296/0172.
Sponsorship: ACS provides unit and individual sponsorship training quarterly and upon request. Incoming Soldiers requesting a sponsor should contact their gaining unit. If you would like information on sponsorship, please email [email protected] for more information.
The Inbound/Outbound Personnel Resource Page (http://www.jbmhh.army.mil/WEB/JBMHH/Newcomers/reloinbound.html) is designed to help make your move into or departing the JBM-HH/MDW area a positive experience.
Multicultural family services: Army Community Service offers programs and resources that are exclusively designed for foreign-born spouses of military service members, based on specific needs. Programs may include:
1) English as a Second Language (ESL) Classes are offered throughout the local community. Contact the ACS office for current class schedules.
2) A Foreign-Born Spouses Group, an interactive group focusing on everyday life in the United States and a chance to share your culture with others.
3) Citizenship and Naturalization assistance - Citizenship information classes are offered to Soldiers and Family members who are preparing to become U.S. Citizens. For more information about Citizenship, contact ACS or go to http://www.uscis.gov/portal/site/uscis.
This helps to reduce the stress of change, with up-to-date information on military installations worldwide through the Military HOMEFRONT. Other services include Welcome Packets, services to Waiting Families of deployed sponsors, multicultural services and sponsorship training, overseas orientations, and a household goods lending closet. There is also the Center for Area Information & Referral (CAIR), which provides personalized relocation assistance to incoming military and civilian personnel. You can reach the CAIR office by calling 1-800-477-9571 or DSN 426-0026.
*EMPLOYMENT READINESS PROGRAM (click here https://www.usajobs.gov/ for external link): The Employment Readiness Program (ERP) at Joint Base Myer-Henderson Hall ACS provides counseling and assistance with job skills assessment, resume writing, federal applications and navigating the local job market. The program also offers a local job board, computer, printer and fax access for job hunting purposes. A Job Search Strategies orientation is held at ACS to educate job seekers on local employment options, both federal and private sector, and provide an overview of employment search services. To schedule an orientation or other service, call 703-696-3047/3510.
* FINANCIAL READINESS PROGRAM: Focuses on improving the Soldier's financial status and ability to be an informed consumer. Provides practical assistance on budgeting, checkbook management, debt liquidation, consumer advocacy and consumer complaint resolution. For more details, please call, (703) 696-0163/3510
* FAMILY ADVOCACY: "Promotes healthy interpersonal relationships in Military Families through education, home visits, reporting options, trainings, resources and awareness campaigns. FAP is divided into two areas: the enrichment program and support services, located at ACS, and intervention services (counseling), located at the Andrew Rader Clinic. Relationships are a complicated but important part of life.
FAP provides literature, videos, personal support and classroom experiences to promote successful relationship skills for parents and couples, both married and single. Topics include couples communication, parent-child communication skills, effective management of children's behavior, conflict management and effective management of stress and anger in relationships, domestic violence prevention and response, s*xual assault prevention and response and child abuse awareness.
Special programs that fall under the Family Advocacy Program are The New Parent Support Program (NPSP), the Victim Advocate Program (VAP), and the Sexual Assault Prevention and Response Program (SAPR). For more details, please call, (703) 696-3512/3510.
*EXCEPTIONAL FAMILY MEMBER PROGRAM (click herehttp://www.dtic.mil/whs/directives/infomgt/forms/eforms/dd2792.pdf for link to DD Form 2792):
If you have a spouse or child with special medical diagnoses, their physicians who provide special needs care will need to complete/sign/date the DD Form 2792. There is a sponsor section which you will need to complete/sign/date as well. The Asthma and Mental Health addendums need to be completed and signed by the physician, regardless of whether your child, spouse, or other Family member have either condition.
If your child is receiving special education services and is on an IEP (Individualized Education Plan), the educational form (DD Form 2792-1) will need to be completed by the special educators at your child's school. If your child is receiving Early Intervention services and is on an IFSP (Individualized Family Service Plan) through the County or school system, the therapists or teachers need to complete the educational form as well.
Once completed, hand carry form to Ms. Eloise Head at Rader Clinic, Fort Myer (across from the Commissary). She will ensure that the forms are forwarded to WRAMC for coding and transmittal to HRC for use in future assignment coordination. Contact Ms. Head prior to arriving at (703) 696-7965 to ensure she is present that day. Once you have submitted everything to Ms. Head, wait about 4 weeks, and at that time you may contact her to verify enrollment. Have her print out a hard copy for your records. Ms. Head's office is on the 2nd floor at the end of the corridor (Business Operations Office/EFMP).
If Fort Belvoir is more convenient, your POC will be Tina Hall, EFMP office at Fort Belvoir Community Hospital, (703) 805-0663. # 3 on both forms is to be completed if your spouse is also AD. In this instance, you both will need to be enrolled for your child so that HRC can coordinate BOTH assignments. JBM-HH Army EFMP program manager can be reached at (703) 696-8467 .
To identify a family member with special medical needs, please complete DD Form 2792. Click here to download form. To identify a family member with special educational or early intervention needs, complete DD Form 2792-1.
* ARMY EMERGENCY RELIEF: A Soldier must always be ready for whatever the mission requires. AER helps ensure that true financial emergencies do not interfere with readiness. AER helps to prevent lack of such basic needs as food, shelter and utilities through loans, or in dire circumstances, grants. For more details, please call, (703) 696-3510.
* ARMY FAMILY ACTION PLAN (AFAP): The Army Family Action Plan (AFAP) is a program that allows Soldiers, Civilians, Retirees and Families to present issues of importance to senior leadership for potential resolution. The AFAP Symposium is held annually and issues and volunteers are always welcome. For more details, please call, (703) 696-1229/3510.
Click here to view AFAP documents - http://www.jbmhh.army.mil/inc/AFAP.pdf )
* ARMY FAMILY TEAM BUILDING (AFTB): AFTB is an educational program that provides training to improve personal and Family preparedness. AFTB offers 3 levels of instruction ranging from basic skills (military acronyms, chain of command) to management skills (time management, group dynamics, etc). AFTB is offered online or in a classroom setting. For more details, please call, (703) 696-1229/3510
* ARMY VOLUNTEER CORPS (AVC): AVC links volunteers with programs and community agencies that offer volunteer opportunities that fit their skills. Volunteering provides opportunities to experience new career fields, gain additional training and become involved in meaningful work experiences. Volunteer opportunities can be ongoing or one time only. For more details, please call, (703) 696-1229/3510.
* SURVIVOR OUTREACH SERVICES (SOS): SOS is a holistic and multi-agency program designed to provide dedicated and comprehensive support to Survivors of deceased Soldiers. The SOS program is designed specifically to meet the needs of military Survivors, with dedicated resources, and a commitment to providing service for as long as the Family desires.
A Financial Counselor and Support Coordinator are on staff to meet the immediate and long – term needs of Survivors. The Support Coordinator links Survivors to resources and serves as an advocate. The Financial Counselor provides comprehensive financial planning and advice for Survivors. For more details, please call, (703) 696-8846/8847.
* OUTREACH PROGRAM: The outreach program links a variety of military and civilian support services with soldiers, retirees, and family members who have the greatest need of and are least likely to seek out and utilize such services. For more details, please call, (703) 696-3510.
* MOBILIZATION AND DEPLOYMENT: The Mobilization and Deployment Program provides active duty units, reserve and guard units, Individual Augmentees, and Family Members with Deployment Cycle Support briefings, Family Readiness Group assistance, resource materials, and Operation R.E.A.D.Y. (Resources for Education About Deployment and You) training.
Workshops provide realistic and useful instruction pertaining to practical readiness. Materials are designed to support unit commanders in preparing service members, civilian employees, and their Families for deployment and military contingencies. All activities promote self-development, self-reliance and resiliency throughout the deployment cycle and foster teamwork within the Family, the community, and the total army. For more details, please call, (703) 696-3510.