Arlington County Treasurer's Office

Arlington County Treasurer's Office To collect state and local taxes and other revenues, to invest and safeguard the funds, and to disburse the funds as directed by the local governing body.

Carla de la Pava was elected Treasurer of Arlington County on Nov. 4, 2014. She has the distinction of being the first female and first Hispanic Treasurer in Arlington County history. As an elected official independent of the County government, she serves more than 229,000 residents and is directly accountable to the voters of Arlington County. Prior to being elected Treasurer, Ms. de la Pava served as Chief Deputy Treasurer for six years, overseeing all aspects of the Treasurer’s Office, including installation of a new internet-based payment portal (CAPP), implementation of technology solutions to improve customer service, and expansion of debt collections through court action which brought in more than $6 million in delinquent taxes and debt owed to Arlington County. One important measure of a Treasurer’s Office’s effectiveness is the tax delinquency rate, which in Arlington stands at an all-time low of 0.33% and is recognized as the best in Virginia. During her tenure, the Treasurer’s Office has received numerous accolades and awards, including the 2011 Government Finance Officers Association Award for Excellence (eGovernment & Technology category) and the 2011 Public Technology Institute’s Excellence in Technology Award. In 2012, Ms. de la Pava was awarded the Master Governmental Deputy Treasurer Certification by the University of Virginia’s Weldon Cooper Center for Public Service. Ms. de la Pava grew up in Alexandria and graduated from Groveton High School. She has a degree in Economics from Wesleyan University and worked in corporate banking for the Chicago and Atlanta offices of Continental Bank and Trust Company of Illinois. She earned her MBA from Harvard Business School and following graduation, her work experience at The Price Company helped to develop a lifelong interest in operations and management. In addition, Ms. de la Pava is a member of the Government Finance Officers Association (GFOA), the Virginia Government Finance Officers’ Association (VGFOA), and she serves on the Board of Trustees for the VACo/VML Virginia Investment Pool (VIP). She is actively involved with numerous community organizations, including the Warren G. Stambaugh Memorial Foundation (Board Member), Leadership Arlington (Class of 2010), the Roosevelt Society, the Arlington Committee of 100, the Better Sports Club and Organized Women Voters. She also served as Vice President and Board Member of the Arlington Soccer Association. She is married to Mark Dola, a life-long Arlingtonian and graduate of Wakefield High School. Their three sons, Christopher, Michael and Peter, attended Arlington Science Focus Elementary School, Williamsburg Middle School, and Yorktown High School. She feels lucky to call Arlington County her home and is honored to serve the people of Arlington as their Treasurer.

Mission: In order to provide services to its residents, every government needs revenue and needs to know that its revenue will be collected and kept safe until needed. It is the mission of the Arlington County Treasurer’s Office, as spelled out in the Code of Virginia, to collect state and local taxes and other revenues, to invest and safeguard the funds, and to disburse the funds as directed by the local governing body.

Operating as usual

Arlington County car taxes and real estate taxes are due October 5. As always, we encourage you to pay online at https:/...
09/17/2020

Arlington County car taxes and real estate taxes are due October 5. As always, we encourage you to pay online at https://capp.arlingtonva.us, by mail, or use our drop boxes. We are currently in the office with limited staff to serve you safely in person. We are happy to announce that we will also be at Thomas Jefferson Community Center (with limited staff) to take your payments in person, Monday, Sept. 21 - Friday, Sept. 25, 9am - 4pm. For more information, please visit https://arlingtonva.us/treas.

06/02/2020

County phones are back up and we are ready for your calls.

06/02/2020

Our phones are down right now. We apologize for any inconvenience. The County is working on the issue and we hope to be taking your calls shortly. Thank you.

03/18/2020

Phones are back up! Thank you for your patience.

03/18/2020

Our office phones are down. We apologize for any inconvenience.

We are working on the issue and hope to be back up and running as quickly as possible. Thank you for your patience.

The Arlington County Treasurer's Office is closed to walk-in customers until further notice. CAPP is operating as usual ...
03/16/2020
Arlington, Virginia - Customer Assessment Payment Portal (CAPP)

The Arlington County Treasurer's Office is closed to walk-in customers until further notice. CAPP is operating as usual at https://capp.arlingtonva.us. We are available to take your calls at 703-228-3702 between 8am and 5pm on weekdays, and we will reply to emails at [email protected]. We apologize for any inconvenience. Thank you for your patience and please be safe!

Welcome to CAPP, your online portal for paying bills, filing taxes, and managing your Arlington County accounts. Take a moment to review your options below.

If you are looking for your replacement decal, look no further.  The Arlington County Board voted last year to eliminate...
11/06/2019

If you are looking for your replacement decal, look no further. The Arlington County Board voted last year to eliminate the requirement to display a decal. You can remove your old decal and dispose of it.

The Motor Vehicle License fee ($33 for cars), which is an annual registration fee, has not been eliminated.

Taxes are due!  Because October 5 falls on a Saturday this year, payments received before midnight on Monday, October 7,...
10/04/2019

Taxes are due! Because October 5 falls on a Saturday this year, payments received before midnight on Monday, October 7, will be considered on time. You can pay online at CAPP https://capp.arlingtonva.us/ . Thank you!

Looking for the next decal to put on your windshield?  No need to look any further, because there are no more decals.  F...
09/18/2019

Looking for the next decal to put on your windshield? No need to look any further, because there are no more decals. Feel free to remove the old one -- let us know if you need a little scraper to get the job done! (All cars are charged a $33 Motor Vehicle License fee though.)

Our call center phones are experiencing difficulties.  Arlington County Dept. of Technology Services is working on the p...
09/17/2019

Our call center phones are experiencing difficulties. Arlington County Dept. of Technology Services is working on the problem. We apologize for any inconvenience.

Our phones are up and we are ready for business!
09/11/2019

Our phones are up and we are ready for business!

Our phones are currently out of order. Thank you for your patience and we apologize for any inconvenience.
09/10/2019

Our phones are currently out of order. Thank you for your patience and we apologize for any inconvenience.

Stop by our booth at the Arlington County Fair!  And please visit our booth neighbors from the Virginia Dept. of the Tre...
08/16/2019

Stop by our booth at the Arlington County Fair! And please visit our booth neighbors from the Virginia Dept. of the Treasury -- you just might find some money you didn't know you had! See you there!

Come visit our booth at the Arlington County Fair this weekend!  And find out if you have money you didn't know about. T...
08/15/2019

Come visit our booth at the Arlington County Fair this weekend! And find out if you have money you didn't know about. The Virginia Department of the Treasury will be on site to help you find your missing money! https://www.vamoneysearch.org/

02/07/2019

To satisfy delinquent taxes and fees, the contents of an Arlington restaurant will be sold at public auction on Tuesday, Feb. 12, at 10am at 1435 N. Quincy St., Arlington, VA 22207. Read more at https://taxes.arlingtonva.us/property-sales/

Arlington County government offices will close today at 4:00pm because of inclement weather. DMV Select is closing at 3:...
01/29/2019

Arlington County government offices will close today at 4:00pm because of inclement weather. DMV Select is closing at 3:00pm.

Have you been impacted by the government shutdown and need to make arrangments for your County payments?  Contact us.
01/25/2019

Have you been impacted by the government shutdown and need to make arrangments for your County payments? Contact us.

If you are impacted by the government shutdown, here's what the County is doing to help:  https://newsroom.arlingtonva.u...
01/15/2019
Arlington County Helps Mitigate Shutdown Impacts on Residents and Businesses - Newsroom

If you are impacted by the government shutdown, here's what the County is doing to help: https://newsroom.arlingtonva.us/release/arlington-county-helps-mitigate-shutdown-impacts-on-residents-and-businesses/

As the partial shutdown of the federal government enters its fourth week, Arlington County today joined local governments around the region in taking actions to help ease pressure on County residents and businesses. “Federal government shutdowns have a direct and far-reaching impact on our communi...

Happy New Year from the Treasurer's Office!Photo credit: Grace Peterson, Decal Competition 2016
12/28/2018

Happy New Year from the Treasurer's Office!
Photo credit: Grace Peterson, Decal Competition 2016

Six Arlington County properties will be sold at public auction on Tuesday, Dec. 11 at 11am in the Arlington County Board...
12/07/2018

Six Arlington County properties will be sold at public auction on Tuesday, Dec. 11 at 11am in the Arlington County Board Room. To register to bid, learn the terms of sale, or find out other details, please visit www.taxva.com.

11/22/2018
Is your new, yellow decal on your windshield? It's time; yesterday was the deadline. www.arlingtonva.us/treas
11/16/2018

Is your new, yellow decal on your windshield? It's time; yesterday was the deadline.
www.arlingtonva.us/treas

Thank you for your service, veterans.
11/08/2018

Thank you for your service, veterans.

10/29/2018
Arlington Vehicle Decal Placement

https://www.youtube.com/watch?v=Xu6gQ3KPYcA

November 15 is the deadline to display the new, yellow decal on your windshield. There's a new location for the decal this year -- check out the video!

The decal should be placed on the inside of your windshield in the lower left corner (driver’s side), to the right of your Virginia State Inspection sticker....

A 2006 Jeep Cherokee will be sold at public auction to satisfy delinquent taxes: Thursday, Oct. 11, 11:00am at 2611 S. S...
10/10/2018

A 2006 Jeep Cherokee will be sold at public auction to satisfy delinquent taxes: Thursday, Oct. 11, 11:00am at 2611 S. Shirlington Rd., Arlington, VA 22204. Property sold as-is and terms are cash only. https://taxes.arlingtonva.us/property-sales/

If you paid your taxes by the Oct. 5 due date -- thank you! If you still need to pay, the Treasurer's Office staff is he...
10/10/2018

If you paid your taxes by the Oct. 5 due date -- thank you! If you still need to pay, the Treasurer's Office staff is here to assist you, 8am to 5pm, every weekday. Email, call, or come on in.
https://taxes.arlingtonva.us/payment-due-dates/

Last customer of the day! Bye, bye October 5, you were great. Thank you, Arlingtonians!
10/05/2018

Last customer of the day! Bye, bye October 5, you were great. Thank you, Arlingtonians!

Tomorrow is October 5, the deadline for Arlington County personal property taxes and real estate taxes. For taxpayers wh...
10/04/2018

Tomorrow is October 5, the deadline for Arlington County personal property taxes and real estate taxes. For taxpayers who want to pay in person, we have parking spots reserved in the surface lot next to 2100 Clarendon Blvd., in front of the movie theatre. (You still need to pay for parking.) We will be open for business 8am-5pm tomorrow!

The first customer of the day found $500!! Stop by the vamoneysearch.org table in the Bozman Center lobby to see what yo...
10/04/2018

The first customer of the day found $500!! Stop by the vamoneysearch.org table in the Bozman Center lobby to see what you might find! This is a free service!

One in four Virginians has unclaimed money! Staff from the Virginia Dept. of the Treasury will be at our office on Oct. ...
09/24/2018

One in four Virginians has unclaimed money! Staff from the Virginia Dept. of the Treasury will be at our office on Oct. 4 and 5 to help you find yours. VA Money Search distributed over $79 million in FY2018!

09/12/2018

Please note that online credit card payments will not be available from 12:00 am to 4:00 am on Friday, September 14 due to system maintenance. We apologize for any inconvenience.

Address

2100 Clarendon Blvd, Ste 201
Arlington, VA
22201

Courthouse Metro

General information

What duties does the Treasurer perform? Tax and Revenue Collection: By collecting what is owed, the Treasurer helps keep tax bills lower. Therefore the Treasurer and her staff’s responsibilities include: 1. preparing, mailing and collecting on all bills for real and personal property located in Arlington County; 2. receiving and collecting most other County revenue, such as business taxes and water/sewer bills; and 3. pursuing the collection of all delinquent taxes and fees owed to the County. Today, every 1% increase in the tax delinquency rate would result in a shortfall of approximately $8 million dollars. Since 1984, the delinquency rate has declined dramatically from 9.04% to the current rate of 0.33%, the lowest in Arlington’s history, the lowest in the Commonwealth of Virginia, and possibly the lowest in the United States. This decline has saved taxpaying Arlingtonians hundreds of millions of dollars. Investments: The Treasurer safeguards the County’s financial resources, which helps to maintain Arlington County’s Aaa/AAA/AAA rating. Incorporating the principles of Safety, Liquidity and Yield (SLY) in that order, the Treasurer’s Investment Policy has earned Arlington County one of the highest rates of return on investment by local governments in the Commonwealth of Virginia, while maintaining the safety of County funds which are available when needed. Cash Management: The Treasurer: 1. oversees an effective cash management program for Arlington and its agencies; 2. makes all disbursements for the County; 3. manages the County’s banking relationships; and 4. safeguards the County’s financial resources. Customer Service: Since the Treasurer’s office often serves as the face of the County to its citizens, it is the Treasurer’s job to make this interaction as pleasant and convenient as possible. The office receives approximately 130,000 phones calls and responds to more than 11,000 emails every year. While no one enjoys paying taxes, the Treasurer believes in the importance of collaboration with the citizens of Arlington County in the search for new ways to provide exceptional customer service.

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Telephone

(703) 228-3255

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Comments

My Property Taxes increase over 5% this past year but the County services are going down. The storms drains have been blocked for 4 months. 1400 Black N Buchanan st
After the IRS decision to longer accept pre-payment on property tax, why doesn't your office stop cashing checks received for property tax pre-payment until you receive notice from the person otherwise.