NCT 9-1-1

NCT 9-1-1 THIS PAGE IS NOT MONITORED ON A 24 HOUR BASIS. IF YOU HAVE AN EMERGENCY CONTACT 9-1-1. Learn tips

Operating as usual

A throwback to one of our most popular blog posts: what's the difference between your local law enforcement's 10-digit n...
11/24/2021
Should you call 911 or the 10-digit non-emergency number?

A throwback to one of our most popular blog posts: what's the difference between your local law enforcement's 10-digit number and 9-1-1?

Ever wondered the difference between 911 and your police department's 10-digit number? Find out in our latest post.

If a family member calls you with an emergency, but they live out of state, how can you get them help from their local p...
11/23/2021
How to call 9-1-1 for someone who lives out of state

If a family member calls you with an emergency, but they live out of state, how can you get them help from their local public safety services?

Learn more about how to reach 9-1-1 for a loved one who lives out of state. This blog goes over specific instructions to assist you in getting help in a loved one's emergency.

If your child was left home alone during an emergency, would they know what to do? Ask yourself these questions to find ...
11/22/2021
How to tell if your child knows what to do in an emergency

If your child was left home alone during an emergency, would they know what to do? Ask yourself these questions to find out:

Want to find out of your child could handle an emergency when you're not around? Read this post and start by asking yourself these questions.

We're hiring a strategic services coordinator! NCT9-1-1 is looking for a 9-1-1 Strategic Services Coordinator to join ou...
11/22/2021

We're hiring a strategic services coordinator! NCT9-1-1 is looking for a 9-1-1 Strategic Services Coordinator to join our growing team. In this position, you would serve as project lead for many of the program’s public safety-critical projects. You would manage the project through its entire lifecycle including planning, procurement, initiation/implementation, project/contract management, and project closeout. In addition, you would have a role in the coordination and development of other important departmental business functions including, but not limited to budgeting, strategic planning, developing documentation, and proofing/editing important program materials.

Learn more or apply here:
https://hubs.li/H0_BkLs0

We're hiring a strategic services coordinator! NCT9-1-1 is looking for a 9-1-1 Strategic Services Coordinator to join our growing team. In this position, you would serve as project lead for many of the program’s public safety-critical projects. You would manage the project through its entire lifecycle including planning, procurement, initiation/implementation, project/contract management, and project closeout. In addition, you would have a role in the coordination and development of other important departmental business functions including, but not limited to budgeting, strategic planning, developing documentation, and proofing/editing important program materials.

Learn more or apply here:
https://hubs.li/H0_BkLs0

Mental health in the ECC is an important topic for our industry, so what strategies has your agency implemented to addre...
11/17/2021
If your PSAP handles mental health with these strategies, you're doing it right.

Mental health in the ECC is an important topic for our industry, so what strategies has your agency implemented to address this vital part of public safety?

It's not longer a taboo subject to talk mental health in public safety. Read this post for a look at how your PSAP could be affected, and what you can do to help.

NCT9-1-1 is hiring a Strategic Services Coordinator!We're looking for a 9-1-1 Strategic Services Coordinator to join our...
11/16/2021

NCT9-1-1 is hiring a Strategic Services Coordinator!

We're looking for a 9-1-1 Strategic Services Coordinator to join our growing team. In this position, you would serve as project lead for many of the program’s public safety-critical projects. You would manage the project through its entire lifecycle including planning, procurement, initiation/implementation, project/contract management, and project closeout. In addition, you would have a role in the coordination and development of other important departmental business functions including, but not limited to budgeting, strategic planning, developing documentation, and proofing/editing important program materials.

If utilizing your project management skills to coordinate projects that directly impact public safety, this job may be for you!

Job duties include, but are not limited to:

- Leading projects, conducting research, reviewing documents, performing technical analyses, proposing streamlining opportunities, and developing/writing detailed project plans.

- Managing projects through all states of the project management lifecycle including, but not limited to: planning, procurement, initiation/implementation, project/contract management, and project closeout; Determining or making recommendations on the most effective sequencing of events in order to optimize achieving project goals; Utilizing departmental project management tools; Providing executive management with updates and status reports.

- Coordinating departmental or program activities by compiling, reviewing, and distributing various department reports; operating and maintaining various computer programs and databases; providing technical assistance to other departments and outside agencies; and maintaining communications with various boards, agencies, and committees.

- Serving as copy editor, proofreader, and fact checker for departmental documents.

- Coordinating committees and representing the Strategic Services Team on various departmental and agency groups including the Digital Transformation Team.

https://hubs.li/H0_fRxR0

NCT9-1-1 is hiring a Strategic Services Coordinator!

We're looking for a 9-1-1 Strategic Services Coordinator to join our growing team. In this position, you would serve as project lead for many of the program’s public safety-critical projects. You would manage the project through its entire lifecycle including planning, procurement, initiation/implementation, project/contract management, and project closeout. In addition, you would have a role in the coordination and development of other important departmental business functions including, but not limited to budgeting, strategic planning, developing documentation, and proofing/editing important program materials.

If utilizing your project management skills to coordinate projects that directly impact public safety, this job may be for you!

Job duties include, but are not limited to:

- Leading projects, conducting research, reviewing documents, performing technical analyses, proposing streamlining opportunities, and developing/writing detailed project plans.

- Managing projects through all states of the project management lifecycle including, but not limited to: planning, procurement, initiation/implementation, project/contract management, and project closeout; Determining or making recommendations on the most effective sequencing of events in order to optimize achieving project goals; Utilizing departmental project management tools; Providing executive management with updates and status reports.

- Coordinating departmental or program activities by compiling, reviewing, and distributing various department reports; operating and maintaining various computer programs and databases; providing technical assistance to other departments and outside agencies; and maintaining communications with various boards, agencies, and committees.

- Serving as copy editor, proofreader, and fact checker for departmental documents.

- Coordinating committees and representing the Strategic Services Team on various departmental and agency groups including the Digital Transformation Team.

https://hubs.li/H0_fRxR0

Kari's Law requires all Texas businesses to allow for direct dialing to 9-1-1. This means any MLTS should be able to cal...
11/15/2021

Kari's Law requires all Texas businesses to allow for direct dialing to 9-1-1. This means any MLTS should be able to call 9-1-1 without dialing an extra digit like 9.

For more information on Kari's Law, including how you can achieve compliance or fill out a waiver, visit our resource page: https://hubs.li/H0_c4WN0

Kari's Law requires all Texas businesses to allow for direct dialing to 9-1-1. This means any MLTS should be able to call 9-1-1 without dialing an extra digit like 9.

For more information on Kari's Law, including how you can achieve compliance or fill out a waiver, visit our resource page: https://hubs.li/H0_c4WN0

Don't fall for this marketing lingo when downloading a 9-1-1 app! Make sure to do your research and know its limits!
11/14/2021
3 Emergency App Phrases to Watch Out For

Don't fall for this marketing lingo when downloading a 9-1-1 app! Make sure to do your research and know its limits!

Before you download an emergency app, read the fine print. Does the app try and advertise with any of these phrases? Make sure you do your research.

Start that 9-1-1 conversation as soon as you can! And if you need some help, look no further than our blog post and Lear...
11/13/2021
How do you teach 911? Start with these four questions.

Start that 9-1-1 conversation as soon as you can! And if you need some help, look no further than our blog post and Learn 9-1-1 app! The app lets you simulate a 9-1-1 call so your kids can practice what they just learned! Perfect for parents, teachers, or public educators!

Make sure your kids know the answer to these four questions to teach 911!

We just wrapped up our fourth annual Early Adopter Summit last week, but we know the future of 9-1-1 will never stop bei...
11/12/2021
What does the future of 911 look like?

We just wrapped up our fourth annual Early Adopter Summit last week, but we know the future of 9-1-1 will never stop being built! But what does that future look like?

We love innovation, so what does the next phase of 911 tech look like? We're going to tell you!

Happy Veterans Day from NCT9-1-1! We're fortunate to count a number of veterans on in our 9-1-1 family, and we thank eac...
11/11/2021

Happy Veterans Day from NCT9-1-1! We're fortunate to count a number of veterans on in our 9-1-1 family, and we thank each and every one of them for their service!

Happy Veterans Day from NCT9-1-1! We're fortunate to count a number of veterans on in our 9-1-1 family, and we thank each and every one of them for their service!

No one wants to be in an emergency, but we all need to be prepared for one! Here are some common scenarios a 9-1-1 call ...
11/07/2021
Do you know how to respond to these emergencies?

No one wants to be in an emergency, but we all need to be prepared for one! Here are some common scenarios a 9-1-1 call taker might experience, and what you can do to help!

Learn how to respond to these common 9-1-1 scenarios. Our 9-1-1 experts identified the crucial information every citizen should know before calling 9-1-1. Learn more in our latest post.

Does a 9-1-1 call taker immediately know my location when I call? No! You have to confirm it. Every time!
11/06/2021
How Does Location Accuracy Work for 9-1-1?

Does a 9-1-1 call taker immediately know my location when I call?

No! You have to confirm it. Every time!

Get a behind the scenes look at how 9-1-1 location accuracy works. Find out why telecommunicators still need your address information every time. Especially when calling on a cell phone.

Any mobile phone that can be turned on can dial 9-1-1. That's why we warn parents not to let kids play with old cell pho...
11/05/2021
Your old cell phone can still call 911

Any mobile phone that can be turned on can dial 9-1-1. That's why we warn parents not to let kids play with old cell phones!

Phones not connected to call plans can still dial 911, as long as they can be turned on. Our latest post talks about what this means for you and what you can do with those old phones.

Yes, you can text 9-1-1 throughout the NCT9-1-1 region. But you should ALWAYS call if you can. But why is that?
11/04/2021

Yes, you can text 9-1-1 throughout the NCT9-1-1 region. But you should ALWAYS call if you can. But why is that?

Yes, you can text 9-1-1 throughout the NCT9-1-1 region. But you should ALWAYS call if you can. But why is that?

The fourth annual 9-1-1 Early Adopter Summit begins today! Our communications team is hard at work preparing for the eve...
11/02/2021

The fourth annual 9-1-1 Early Adopter Summit begins today! Our communications team is hard at work preparing for the event!

We're discussing innovative projects from all over the country that are changing the future of 9-1-1. What projects do you think we'll see today?

#Futureof911 #2021EAS

The fourth annual 9-1-1 Early Adopter Summit begins today! Our communications team is hard at work preparing for the event!

We're discussing innovative projects from all over the country that are changing the future of 9-1-1. What projects do you think we'll see today?

#Futureof911 #2021EAS

Stay spooky safe tonight during you Halloween festivities!
10/31/2021
How to Stay Safe this Halloween

Stay spooky safe tonight during you Halloween festivities!

We've listed our top 4 Halloween safety tips! Check them out and be prepared to have a safe Halloween night.

Stay safe this spooky weekend with these great tips from Frisco 911!
10/29/2021

Stay safe this spooky weekend with these great tips from Frisco 911!

Have a safe and spooky Halloween!! #911Education #HalloweenSafety

Happy First Responder's Day! Though 9-1-1 telecommunicators are the first, first responder, today we honor all of the pu...
10/28/2021

Happy First Responder's Day! Though 9-1-1 telecommunicators are the first, first responder, today we honor all of the public safety professionals who are first to arrive on scene and provide life-saving services. Thank you for all you do!

Happy First Responder's Day! Though 9-1-1 telecommunicators are the first, first responder, today we honor all of the public safety professionals who are first to arrive on scene and provide life-saving services. Thank you for all you do!

We love apps, but too many "public safety apps" don't really deliver on their promises. Relying an app during an emergen...
10/25/2021

We love apps, but too many "public safety apps" don't really deliver on their promises. Relying an app during an emergency could put you or a loved on at risk, so make sure you do your research and know the facts before downloading.

Right now, a voice call to 9-1-1 is still the best way to get help during an emergency. But here is a list of apps we think actually make a difference during emergency responses.

We love apps, but too many "public safety apps" don't really deliver on their promises. Relying an app during an emergency could put you or a loved on at risk, so make sure you do your research and know the facts before downloading.

Right now, a voice call to 9-1-1 is still the best way to get help during an emergency. But here is a list of apps we think actually make a difference during emergency responses.

Meet the Flintstones - or say goodbye? We're looking to the future of 911 in this throwback blog post, and remembering w...
10/24/2021
From the Flintstones to the Jetsons: The 911 Journey

Meet the Flintstones - or say goodbye? We're looking to the future of 911 in this throwback blog post, and remembering where we came from!

How far has NCT911 come since its creation 30 years ago? Director Christy Williams reflects on that journey and what the future may hold.

Have you fallen for one of these 9-1-1 myths? Don't worry, lots of people have. That's why we're here: to explain what's...
10/23/2021
These 911 myths are dangerous!

Have you fallen for one of these 9-1-1 myths? Don't worry, lots of people have. That's why we're here: to explain what's true, what's false, and what's complicated. Take a look at our blog post!

Don't believe everything you read on the internet! These 911 myths could be dangerous if you don't research the facts first.

Yesterday we posted about the future of 9-1-1, but this week we're looking back at its history! How has innovation evolv...
10/22/2021
How did 9-1-1 evolve from a call to an emergency environment?

Yesterday we posted about the future of 9-1-1, but this week we're looking back at its history! How has innovation evolved in the emergency number industry, and how has that laid the foundation for where we are now and where we hope to be?

9-1-1 began as a two-call and evolved to a complex system of calls, data, maps, and so much more. How did we come so far?

Where did you come from, where did you go? And what does the future of 911 look like? There's only one way to find out! ...
10/21/2021
What does the future of 911 look like?

Where did you come from, where did you go?

And what does the future of 911 look like? There's only one way to find out! We're always looking for ways to solve problems with innovation here at the district, and this blog post goes into detail on what that means to us!

We love innovation, so what does the next phase of 911 tech look like? We're going to tell you!

The city of Forney is hiring!
10/19/2021

The city of Forney is hiring!

The Operations Team has a variety of responsibilities within the district including training, quality assurance, PSAP li...
10/16/2021

The Operations Team has a variety of responsibilities within the district including training, quality assurance, PSAP liaising, and communications. By focusing on these three areas, the team is able to provide excellent service to the district's 40 911 call centers.

The Operations Team has a variety of responsibilities within the district including training, quality assurance, PSAP liaising, and communications. By focusing on these three areas, the team is able to provide excellent service to the district's 40 911 call centers.

The Strategic Services Team is responsible for various business functions on behalf of the NCT9-1-1 program. This includ...
10/15/2021

The Strategic Services Team is responsible for various business functions on behalf of the NCT9-1-1 program. This includes supporting the director and the Board of Managers as needed; coordinating the strategic planning and budgeting processes; serving as liaison with various internal groups including legal, human resources, and accounting/purchasing; coordinating with various vendors; coordinating the NCT9-1-1 fleet; and providing project management support as needed.

The Strategic Services Team is responsible for various business functions on behalf of the NCT9-1-1 program. This includes supporting the director and the Board of Managers as needed; coordinating the strategic planning and budgeting processes; serving as liaison with various internal groups including legal, human resources, and accounting/purchasing; coordinating with various vendors; coordinating the NCT9-1-1 fleet; and providing project management support as needed.

Our district Support Team oversees support-related activities including  staff onboarding/offboarding, travel, meeting/e...
10/14/2021

Our district Support Team oversees support-related activities including staff onboarding/offboarding, travel, meeting/event coordination, facilities, office supplies, office equipment inventory, purchasing, and staff training and development.

Our district Support Team oversees support-related activities including staff onboarding/offboarding, travel, meeting/event coordination, facilities, office supplies, office equipment inventory, purchasing, and staff training and development.

Address

616 Six Flags Drive, Centerpoint Two
Arlington, TX
76011

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

(817) 695-9136

Alerts

Be the first to know and let us send you an email when NCT 9-1-1 posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to NCT 9-1-1:

Videos

Nearby government services


Other Arlington government services

Show All

Comments

Our therapy dog Molly was recently featured on "America Together (Fox and Friends) Chaplain Ron Our therapy dogs minister to our law enforcement and first responder family through the unconditional love of a canine!
a friend of college posted this and I wanted to share it!