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Congratulations to California telecommunicators for taking the next step to reclassification!
Today, AB1945 was presented before the CA State Appropriations Committee. Watch the attached video for the latest update. We send our thanks for all of our supporters most especially Assemblymember Rudy Salas and Office of Lorena Gonzalez for your continued support.
#SupportAB1945 #ThinGoldLine #FirstOfTheFirstResponder
Best way to reach 9-1-1? With a voice call. But there are others. Learn more what works and what doesn't in our post here: https://hubs.ly/H0r1NbG0
What's the Difference Between 911 and Your Police Department’s 10-Digit Number? We get this question a lot. Find out what it means: https://hubs.ly/H0r1Mdk0
Ever wondered the difference between 911 and your police department's 10-digit number? Find out in our latest post.
Why do I need to give the 9-1-1 call taker my address when I'm on a cell phone? Shouldn't they automatically know my location?
False. You need to give your address every time you dial 9-1-1. Find out why: https://hubs.ly/H0r1Mbw0
Get a behind the scenes look at how 9-1-1 location accuracy works. Find out why telecommunicators still need your address information every time. Especially when calling on a cell phone.
NENA conducted a survey a few weeks ago to determine how PSAPs are affected by the coronavirus response. Take a look: https://hubs.ly/H0r1M5S0
Public safety answering point personnel already have a stressful job, plagued with understaffing.The coronavirus pandemic has added another layer of stress, as two National Emergency Number Association surveys indicate.
Continue to reach out to your community through social media! You don't have to lose the connection with the public due to quarantine. https://hubs.ly/H0r1whZ0 #publicsafety #911 #socialmedia
A good public safety professional knows the value of engaging at community events, but how can you keep that connection alive during quarantine? Learn how to use social media for community engagement in our latest post.
NOAA NWS National Hurricane Center
Here are the Key Messages regarding Tropical Storm Cristobal, issued by NHC at 4 p.m. CDT Tuesday - www.hurricanes.gov
You can still complete the 2020 Census! Be a party of history and make your mark. #2020census
Entering your ATM PIN backwards won't summon the police to your location. The best way to do that is to dial 9-1-1.
We know power outages are rough (especially during a Texas summer!) but remember not to call 9-1-1 to report them. Call your utilities provider!
If you're preparing to get back on the road for your regular commute, remember that it's okay to call 9-1-1 if you see debris that may cause an accident!
You can get help for a family member living out of state, but it may require a little preparation. Take a look: https://hubs.ly/H0qSWTK0
Learn more about how to reach 9-1-1 for a loved one who lives out of state. This blog goes over specific instructions to assist you in getting help in a loved one's emergency.
Our thoughts are with the Burleson Police Department.
Communications Specialist Norilisse Serrano passed away Saturday, May 16th while working the 911 console at BPD. As you may know, Telecommunicators were designated as first responders during the 86th Legislature, but benefits for them were not established. Nori, as she was known spent 14 years serving the Mansfield and Burleson communities so we hope you will support her family by purchasing a t-shirt designed for her.
Back the Blue HQ will be selling these shirts at BPD, 1161 SW Wilshire tomorrow, Thursday, May 28th from 5-8:00 PM. The shirts are $10 each and sizes range from adult small- adult 3X. Cash and credit cards will be accepted and all proceeds will benefit Nori’s family.
If you want to purchase a t-shirt but can’t make it to BPD on Thursday, you may order online beginning Friday, May 29th and the shirt will be shipped. A shirt can be ordered online at www.backthebluehq.com. There will be an extra cost for shipping.
A special celebration for our Erath County Telecommunicators!
Today Sheriff Coates and the ECSO Blue Line Family wanted to recognize members of the Sheriff’s office for their accomplishments.
Today we will feature our communication division also known as Dispatch. These are the men and women who work tirelessly answering the phone every time there is a need. They are seldom seen or thanked for their services to the citizens of Erath County. Pictured is Rusty Jennings receiving his recognition from Sheriff Coates. Also receiving recognition is Sgt. Angela Williams who supervises dispatch, Doris Mc Farlin Kim Johnson and Barbara Thurman. These great people are being recognized for their years of service in law enforcement and or military and the certification they have received while on the Job.
Thank you simply isnt enough for the job our dispatchers and all dispatchers do for their communities.
Though our state is slowly looking to reopen, there is still a lot you can do to help those who need it!
A heads up for our Erath residents!
We wanted to make everyone aware that representatives from Census 2020 will be out in Erath County dropping off bags similar to the one in the picture on door knobs and gates.
They are tasked with assisting in the census. They will be in various makes and models of unmarked vehicles. Each representative will have personal badges identifying themselves as being with the census. They will not be making any personal contact only leaving the bag. Please do not be alarmed if you see them.
As always if you have any questions or concerns please do not hesitate to call our office.
What steps should you take if you need to evacuate your center due to a potential coronavirus case? See the steps taken by the Arlington, VA 9-1-1 center. https://hubs.ly/H0qQC8J0
(Updated at 8 p.m.) Arlington's Emergency Communications Center (ECC), which handles 911 calls and the dispatching of emergency personnel, was evacuated late Friday afternoon, ARLnow has learned. The evacuation happened around 4 p.m. Police officers were told during that time to restrict all radi
What builds resilience in 9-1-1 telecommunicators? We've listed the Top 5 characteristics that we see in TCs who are well-rounded and excelling at their careers. Which of these do you have?
Apply for the regional telecommunicator academy! Class #010 is enrolling now. https://hubs.ly/H0qD40_0
The Regional Telecommunicator Academy is open and accepting applications! Apply today before seats fill up!
Mental health in the PSAP is important. Find out how you can start your strategy here: https://hubs.ly/H0qCX7n0
We know our telecommunicators are first responders. We just have to convince the rest of the country 🤔
It's time to rethink the conversations around dispatchers and find ways to recognize their work.
Your kids can call 911 on the old phone you gave them to play with. Learn more here: https://hubs.ly/H0qDp-G0
Phones not connected to call plans can still dial 911, as long as they can be turned on. Our latest post talks about what this means for you and what you can do with those old phones.
The Department of Homeland Security released this list last week of the Top 10 "routinely exploited vulnerabilities." Take a look: https://hubs.ly/H0qCF190
The Cybersecurity and Infrastructure Security Agency (CISA), the Federal Bureau of Investigation (FBI), and the broader U.S. Government are providing this technical guidance to advise IT security professionals at public and private sector organizations to place an increased priority on patching the....
Can you text 9-1-1? In certain parts of the state, including within our region, yes. But you should only do it under certain circumstances. https://hubs.ly/H0qCLbF0
Can you text 9-1-1? It depends on where you're located. But before you text, ask yourself: should you? This post helps to decide if you should text or call.
When telecommunicators ask you a lot of questions, it doesn't delay a response. They are collecting vital information that will help you get the best care possible. https://hubs.ly/H0qCJNF0
Emergency dispatchers ask lots of questions when you call 911 for help. Here is what you need to know about their unique process.
Frisco PD is hiring!
Are you up for the challenge? Starting pay is $23hr and raises to $24.80hr after probation. Applicants with 3 years experience may be eligible for an increased starting salary. joinfriscopd.com #911FirstResponder
If your PSAP doesn't have a mental health strategy, you can start with one of these tips: https://hubs.ly/H0qCq6d0
It's not longer a taboo subject to talk mental health in public safety. Read this post for a look at how your PSAP could be affected, and what you can do to help.
Be a part of RTA Class #010 and jump start your public safety career! Learn more: https://hubs.ly/H0qr8wB0
The Regional Telecommunicator Academy is open and accepting applications! Apply today before seats fill up!
9-1-1 training in Texas will never be the same. And we like it that way. Found out why in our latest post: https://hubs.ly/H0qq_4y0
It's not enough to just teach the state-mandated courses. 9-1-1 telecommunicators need to be well-rounded professionals, and that means expanding their training to include resilience and mental health. Learn more about our new training program here.
Our next RTA class will make history! Not only are they the 10nth class to come out of the only telecommunicator academy in Texas, they'll also be the first class to graduate during the coronavirus and build the foundation for our new normal. https://hubs.ly/H0qqWL50
The Regional Telecommunicator Academy is open and accepting applications! Apply today before seats fill up!
Seats are filling up for the TCIC/TLETS Full Access Operator Course. Register to claim yours today! https://hubs.ly/H0qr6rh0
Register for this course and learn more about our course schedule here. Register for TCIC/TLETS full access operator course.
9-1-1 training is evolving, and it's not just because of the coronavirus. Telecommunicators have to be trained beyond the regular, state-mandated courses. So we're changing things up. Read about our new program: Comprehensive Next Generation Training. https://hubs.ly/H0qqYZ40
It's not enough to just teach the state-mandated courses. 9-1-1 telecommunicators need to be well-rounded professionals, and that means expanding their training to include resilience and mental health. Learn more about our new training program here.
Are you ready to start training new telecommunicators? First you need to take this course! Register today before spots fill up: https://hubs.ly/H0qr8vS0
The communications training officer course offered by NCT9-1-1 teaches how to train new telecommunicators. Register here to save your spot and review the training calendar.
If you or a loved one is showing symptoms of a heart attack, don't hesitate to dial 9-1-1. Life-saving emergency medical services are still running during the coronavirus pandemic and you should still dial 9-1-1 if you're experiencing a health emergency.
We love when public education helps save lives! Text-to-9-1-1 is available throughout the NCT9-1-1 region, but it is not available everywhere. It's always better to call if you can and you should only text if you are Deaf or hard of hearing, have a speech impairment, or if it is unsafe for you to call.
A woman's awareness she could text police for help helped pull her out of a potentially dangerous domestic situation Friday and resulted in the arrest of a man on assault and drug charges.
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Disclaimer: The NCT9-1-1 Program reserves the right to add, remove or edit content on this page at its discretion. Every effort will be made to monitor this site and ensure content is appropriate in nature. The following content is subject to removal: off subject or out-of-context, personal obscenities, sensitive or personal identifying information, threats or harassment, illegal or violent activities, political views, and copyrighted information not owned by the NCTCOG 9-1-1 Program. If you find inappropriate content, please notify the administrator immediately. The NCTCOG 9-1-1 Program shall not be held responsible for inappropriate content submitted by other Facebook users. Please DO NOT post emergencies on this page. If you have an emergency, call 9-1-1.
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Happy Telecommunicator Appreciation Week! We put together this short video to celebrate the dedication of NCT9-1-1's 600 hardworking TCs. Thanks for everything you do!
An overview of 9-1-1 and emergency services during the coronavirus pandemic and useful information on the 2-1-1 coronavirus line. You can get more information here: https://www.nct911.org/coronavirus-and-911/
Last week we celebrated the retirement of Sherry Blankenship Decker. She spent over 40 years within the emergency number industry and her legacy includes the creation of the only 9-1-1 Regional Training Academy in the state as well as the licensing of telecommunicators state-wide. Thank you for everything you've done, Sherry. We'll miss you!
On the seventh day of Christmas my dispatcher gave to me...
At the Early Adopter Summit, we call our vendors partners. RapidSOS' Karin Marquez shares her favorite part of EAS 2019.
What does it mean to be an early adopter? Not just innovating for innovation's sake, but to also keep up with current needs.
Our attendees are all on the cutting edge of 9-1-1 innovation. They're sharing their thoughts with us today.
We put together our top 4 Halloween safety tips! Watch the video to have a safe Halloween:
How does 9-1-1 know your location when you call? Sometimes, they don't. You have to tell them.
What happens after you dial 9-1-1? Don't worry, we'll walk you through it.
Come see NCT9-1-1 at the Deaf Celebration Expo! Spin the wheel and get a prize!
Can you text 9-1-1 in your city? Text-to-9-1-1 is available throughout the NCT9-1-1 area. However, it's always better to call 9-1-1. Call if you can, text if you can't.
Yesterday, NCT9-1-1 hosted the 9-1-1 First Responder Commencement Ceremony to celebrate the passing of House Bill 1090. Shawnna Davenport of Greenville Police and Fire was the winner of our speech contest and presented her moving words and brought many of us to tears. Thank you Shawnna and congratulations to all Texas telecommunicators!
Former 9-1-1 dispatcher and U.S. Representative Norma J. Torres gives a floor speech on the 9-1-1 SAVES Act, which would reclassify 9-1-1 telecommunicators from clerical workers to a protective service occupation. Learn more about the 9-1-1 SAVES Act here: https://www.nct911.org/what-you-need-to-know-about-the-9-1-1-saves-act/
The NCT9-1-1 UAS Team is in Parker County today using drone technology to collect GIS data. This area will be a subdivision soon, and we’ll already have the info we need to address it for 9-1-1 maps!
For the 2019 National Public Safety Telecommunicators Week, we're asking you to give back to your local TCs. Though 9-1-1 telecommunicators answer the call during the worst moments of peoples' lives, they're still not classfied as first responders. The 9-1-1 SAVES Act can change that. Learn more about this legislation here, and don't forget to thank a telecommunicator this week! https://hubs.ly/H0hwDkh0
Happy 2019 from NCT9-1-1! Have a safe and happy new year.
Have a safe and very merry Christmas tomorrow, and rest easy tonight knowing your 9-1-1 call takers will be there if you need them!
The North Central Texas Council of Governments 9-1-1 Program is now officially the North Central Texas Emergency Communications District! This week we toasted (with sparkling cider!) to the beginnings of our new district, and to a future where we can continue to serve our community by saving lives and making a difference.
Drone technology can be used to address new subdivisions in hours, a process that can sometimes take months. This allows new addressing information to be uploaded into 9-1-1 call centers faster, which means call takers have a more accurate idea of your location. The NCT9-1-1 GIS team is already testing this new technology. Check it out in the video below.
Saving a life can come down to the second, which is why 9-1-1 call takers and callers make such a huge difference in the public saftey industry. On August 12, the Northern Ellis Emergency Dispatch received a call regarding a man standing over a highway overpass in Red Oak and preparing to jump. The quick actions of the 9-1-1 callers, John Paul and Sharon West, allowed the dispatcher to get help to the scene in less than two minutes. Last Tuesday, we awarded the Wests with the Citizen in Action Award, which honors a citizen or group who demonstrated exceptional bravery during a crisis when 9-1-1 is necessary.
Maria Lemonds, from Collin County Sheriff's Office, and the K9 unit from Hunt County had the pleasure of educating Farmersville ISD students about 9-1-1 this week.
Today the NCTCOG 9-1-1 Program says goodbye to a colleague and friend, Laura Litzerman, wishing her the best in her future endeavors!
Promoting The NCTCOG 9-1-1 Regional Telecommunicator Academy, TX TERT, and TAG Team with the Women of Law Enforcement!
NCTCOG 9-1-1 Program @ Allen Main Street USA Festival celebrating 25 Years of service and educating the public on when, how, and what to say when calling 9-1-1.
NCTCOG 9-1-1 Regional Telecommunicator Academy Class #001 Class video set to Lifeline - Tribute to 9-1-1 Operators by Robert Smith
With the arrival of Summer, parents will be taking kids to go swimming. It is possible to drown in a pool full of kids, even with other parents watching as shown in this eye-opening video. Learn more about being alert and water safety here >> http://www.redcross.org/prepare/disaster/water-safety
NCTCOG Transportation Department
616 Six Flags DrNorth Central Texas Council of Governments
616 Six Flags DrNCTCOG Environment & Development
616 Six Flags DriveCommunity Health Charities of Texas, North Te
624 Six Flags Dr, Ste 216North Central Texas Trauma Regional Advisory
600 Six Flags Dr, Ste 160NCT 9-1-1 PSAP Supervisor Committee
600 Six Flags DrFederal Procurement Conference (osdbu)
Walter E Washington Convention Center, Washington D.C.ASAP Courier and Delivery Services, Inc.
179 South Watson Rd #408Arlington Parks and Recreation
Richard Greene Linear Park - 1601 W Randol Mill RdArlington Parks and Recreation
Dr. Robert Cluck Linear Park
Partners In Health-a Tarrant County Public He
700 E Abram St, Ste 304
Arlington Municipal Airport (Texas)
5000 S Collins St Ste 100
City of Arlington, TX - Animal Services
1000 SE Green Oaks Blvd
Senior Recreation Center - New York
2015 Craig Hanking Dr
UT-Arlington Student Legal Services
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North Central Texas Council of Governments
616 Six Flags Dr
Teresa Rushing for Arlington City Council Dis
4201 Worth Forest Dr
UTA Veterans Business Outreach Center
701 S West Street (Room 635)