Public Utility Commission of Texas

Public Utility Commission of Texas The PUC of Texas exists to protect consumers, foster competition & promote quality infrastructure.

The Public Utility Commission of Texas (PUCT) is a state agency that regulates the state’s electric and telecommunication utilities, implements respective legislation, and offers customer assistance in resolving consumer complaints. In 1975, the Texas Legislature enacted the Public Utility Regulatory Act (PURA) and created the Public Utility Commission of Texas (PUC) to provide statewide regulatio

n of the rates and services of electric and telecommunications utilities. Roughly twenty years later, the combined effects of significant Texas legislation in 1995 and the Federal Telecommunications Act of 1996 resulted in competition in telecommunication’s wholesale and retail services and the creation of a competitive electric wholesale market. Further changes in the 1999 Texas Legislature not only called for a restructuring of the electric utility industry but also created new legislation that ensured the protection of customers’ rights in the new competitive environment. Over the years, these various changes have dramatically re-shaped the PUC’s mission and focus, shifting from up-front regulation of rates and services to oversight of competitive markets and compliance enforcement of statutes and rules. Since the introduction of competition in both the local and long distance telecommunications markets and the wholesale and retail electric markets, the PUC has also played an important role in overseeing the transition to competition and ensuring that customers receive the intended benefits of competition. Additionally, the PUC regulates the rates and services of transmission and distribution utilities that operate where there is competition, investor-owned electric utilities where competition has not been chosen, and incumbent local exchange companies that have not elected incentive regulation. The PUC’s mission is to “protect customers, foster competition, and promote high quality infrastructure.”

The agency is headquartered in the William B. Travis State Office Building at 1701 North Congress in Austin.

06/12/2026
Public Utility Commission of Texas Comm. Jackson in Amarillo, Canyon & Lubbock this week with Xcel Energy Texas seeing f...
06/11/2026

Public Utility Commission of Texas Comm. Jackson in Amarillo, Canyon & Lubbock this week with Xcel Energy Texas seeing first-hand their wildfire mitigation work & effort to strengthen resiliency.

06/10/2026

Just 6 inches of moving water can sweep a vehicle away — even a pickup truck or SUV. Before severe weather hits, know what to do to stay safe on Texas roads. Get the latest flood safety tips at the : https://ow.ly/X0c550Zab9X

06/10/2026

Stay weather aware over the next several days.⚡️

Storms may impact parts of the state.☔️

Monitor local forecasts, have multiple ways to receive notifications from officials, and remember to never drive through flooded roads.🚗

06/10/2026

Gov. Abbott today announced that 456 megawatts (MW) of new, dispatchable natural gas power generation units have come online in Houston.

These units add enough electricity to power more than 100,000 Texas homes during peak hours.

06/10/2026

Governor Abbott directed the PUC and ERCOT to protect Texans from footing the bill for data center expansion.

His plan requires data centers to cover their own infrastructure costs, lowers transmission costs for residents, and safeguards Texas communities and natural resources.

Read Gov. Abbott’s Directive Here:
https://gov.texas.gov/uploads/files/press/Thomas_Gleeson_Pablo_Vegas_Data_Centers_Directive_Letter_to_PUC_ERCOT_FINAL.pdf

Public Utility Commission of Texas Comm. Courtney Hjaltman moderating important discussion on electric grid resiliency i...
06/09/2026

Public Utility Commission of Texas Comm. Courtney Hjaltman moderating important discussion on electric grid resiliency investment at Forward Momentum conference in Madison, WI.

Address

1701 N Congress Avenue
Austin, TX
78701

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+18887828477

Website

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