Reflections Management & Care

Reflections Management & Care Guiding the aging population and their families through life’s transitions with compassion, clarity, and care.

Proudly serving Central New York and the Finger Lakes with trusted support when it matters most. At Reflections Management & Care, we are dedicated to providing personalized, compassionate care management and health support services for seniors and their families across Central New York. With over 20 years of experience, we specialize in helping seniors maintain their independence while navigating

the complexities of aging. Our team works closely with families to create individualized care plans, coordinate services, and ensure that seniors live safely and comfortably in their homes. We understand that every family’s situation is unique, which is why we take a tailored approach to meet the specific needs of each client. Whether it’s assisting with healthcare decisions, managing in-home care, or providing resources and advocacy, our goal is to provide peace of mind and ensure that aging in place is both possible and fulfilling. Founded by Lindsay Kratzer, a certified Care Manager and Dementia Practitioner, Reflections Management & Care is committed to delivering high-quality, reliable services with compassion and professionalism. We also offer valuable community initiatives, such as our Memory Cafe, to help support individuals with cognitive challenges and their caregivers. Let us help you navigate the aging process with confidence and clarity. Contact us today to learn how we can make a positive impact on your loved one’s care journey.

💙 Caring for an Aging Loved One? We're Here to Help. 💙As our parents, spouses, and loved ones age, knowing where to turn...
06/19/2026

💙 Caring for an Aging Loved One? We're Here to Help. 💙

As our parents, spouses, and loved ones age, knowing where to turn for support can feel overwhelming. Whether you're facing a recent hospitalization, memory concerns, difficulty living independently, or simply need guidance navigating available resources, we are here to help.

We provide:
✔ Care Management & Care Coordination
✔ Healthcare Advocacy & Resource Navigation
✔ In-Home Care
✔ Dementia & Memory Loss Support
✔ Family Caregiver Guidance
✔ Hospital, Rehab & Long-Term Care Transitions
✔ Community Education & Support Programs

We proudly serve older adults, caregivers, families, healthcare professionals, and community partners throughout Central New York and the Rochester region.

Our mission is simple: help individuals age with dignity, independence, and purpose while supporting the families who care for them.

📞 Syracuse: 315-497-7200
📞 Rochester: 585-271-0400

Where Compassion Leads and Care Follows.

Please share this post with anyone who may be caring for an aging loved one or looking for resources. You never know who may need a helping hand today. 💙

🎉 Happy Birthday🎉From all of us at Reflections Management and Care, we want to wish Jennifer a very happy birthday and t...
06/14/2026

🎉 Happy Birthday🎉

From all of us at Reflections Management and Care, we want to wish Jennifer a very happy birthday and take a moment to let you know how much we truly appreciate her!

Jennifer is the one who brings people together and helps keep our team connected and moving in the same direction. She consistently helps bridge communication between staff, clients, and families, making sure everyone feels supported, respected, and cared for.

We value the way she provides excellent client services with such dedication and heart. She stays organized, responsive, and dependable, and always is stepping in where needed to help things run smoothly.

Her ability to manage details while still focusing on the bigger picture of quality care is something we deeply appreciate.

Most of all, we are grateful for the positive energy, teamwork, and commitment she brings every day. She makes a real difference in how we operate and in the experience of those we serve.

We hope your birthday is filled with joy, relaxation, and everything you deserve. 🎂✨

🎄 Christmas in July Fundraiser for Skip! 🎄As many of you know, Skip is going through some medical challenges right now. ...
06/10/2026

🎄 Christmas in July Fundraiser for Skip! 🎄
As many of you know, Skip is going through some medical challenges right now. To support him, there’s a special fundraiser happening, and we’d love for our community to come together.

If you’d like to donate, contribute, or help in any way, please let us know! Skip has always been there for all of us, and now it’s our turn to give back and make a difference in his life.

💚 Event Details:

📅 Tuesday, July 28th, 2026 | 5:00 PM – 8:00 PM

📍 Home Team Pub, 7260 Denver Road, Liverpool, NY 13090

🎟️ Ticket: $50

🎁 Donations of raffle baskets, gift cards, or any items are greatly appreciated
Even if you can’t attend, you can still support Skip by contributing in any way you can. Together, we can make a big impact and show Skip how much he means to all of us!

Let’s come together as a community and make this a night to remember! ❤️

Your parent insists they're fine. And they may be, mostly. But there's a difference between being independent and being ...
06/08/2026

Your parent insists they're fine. And they may be, mostly. But there's a difference between being independent and being safe.

The good news: the right support can preserve independence, not replace it. And starting early gives everyone more options.

We wrote about how to recognize when the line has shifted and what to do about it.

https://reflectionscny.com/when-independent-may-no-longer-be-safe/

We are looking forward to attending the upcoming Alzheimer’s & Dementia Conference hosted at Cayuga Community College on...
06/05/2026

We are looking forward to attending the upcoming Alzheimer’s & Dementia Conference hosted at Cayuga Community College on Tuesday, June 9 from 9 AM–Noon in Auburn, NY!

We are honored to be part of an event focused on education, support, and resources for caregivers and families caring for loved ones living with dementia. Events like these are so important in helping families feel less alone while providing practical tools, guidance, and community connections.

This conference will feature education on understanding Alzheimer’s and dementia, caregiver wellness workshops, creative stress management strategies, and opportunities to connect with local organizations and resources dedicated to supporting aging adults and caregivers.

Whether you are currently caring for a loved one, planning ahead, or simply looking for support and information, we hope this event helps bring valuable resources directly to our community.

Be sure to stop by and say hello — we would love to connect with you!
📍 Cayuga Community College – Auburn, NY
📅 Tuesday, June 9, 2026
⏰ 9 AM – Noon

Care transitions are overwhelming not because any single piece is unmanageable, but because everything arrives at once. ...
06/01/2026

Care transitions are overwhelming not because any single piece is unmanageable, but because everything arrives at once. The logistics, the family conversations, the emotions, the decisions.

If you're in the middle of one right now, or if you can feel one coming, we're here to help you sort through it.

https://reflectionscny.com/why-families-feel-overwhelmed-during-care-changes/

We hope to see you tomorrow! Stop by our table and say hello as Congressman John W. Mannion hosts his Onondaga County Se...
05/26/2026

We hope to see you tomorrow! Stop by our table and say hello as Congressman John W. Mannion hosts his Onondaga County Senior Fair.

If I could tell every family one thing, it would be this: the right time to start planning is before you think you need ...
05/25/2026

If I could tell every family one thing, it would be this: the right time to start planning is before you think you need to.

Not because something bad is about to happen. Because having a framework in place turns potential crises into manageable transitions.

I wrote about the things care professionals wish more families knew earlier. If you've been thinking about reaching out, this might be the nudge you need.

https://reflectionscny.com/what-professionals-wish-families-knew-earlier/

Today, we pause to honor and remember the brave men and women who gave their lives in service to our country. Memorial D...
05/25/2026

Today, we pause to honor and remember the brave men and women who gave their lives in service to our country. Memorial Day is more than a long weekend — it is a time of reflection, gratitude, and remembrance for the sacrifices made to protect the freedoms we hold dear.

At Reflections, we hold close the memory of those who served with courage and selflessness, and we extend our deepest respect to the families and loved ones who carry their legacy forward every day.
May we never forget the cost of freedom, and may we continue to honor their lives through kindness, unity, and compassion.
Wishing everyone a peaceful and meaningful Memorial Day.

Address

12 Oswego Street Suite 202
Baldwinsville, NY
13027

Opening Hours

Monday 8am - 4pm
Tuesday 8am - 4pm
Wednesday 8am - 4pm
Thursday 8am - 4pm
Friday 8am - 4pm

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