01/13/2025
PLEASE BEWARE of scam websites claiming to offer “Personalized Passport Instructions.” These websites are charging money for resources that are free on travel.state.gov. Passport applications are free online or at our office.
This does not apply to Hand-Carry and Courier Services for travelers with urgent travel who can’t go to a passport agency. However, travelers will need to confirm the courier company is approved by visiting travel.state.gov/couriercompany.
If you or someone you know has been scammed, you can complain to the company to request a refund, contact your credit card provider, or contact the Federal Trade Commission at reportfraud.ftc.gov and IdentityTheft.gov.
Links to external websites are provided as a convenience and should not be construed as an endorsement by the U.S. Department of State of the views or products contained therein. If you wish to remain on travel.state.gov, click the "cancel" message.