04/13/2026
We’d like to take a minute to give a big “Thank You” to our telecommunicators over at Northwest Connecticut Public Safety Communication Center. From the moment someone calls 911, until we sign off the radio at the end of an incident, they are integral to our operations.
This week, as we observe National Telecommunicator Week, we want to take a moment to shine a light on the incredible team right here at NWCTPS Communication Center and all of our colleagues across the country.
Our telecommunicators are truly The Lifeline Behind the Call. When seconds count, they are the first voice you hear, the steady hand that coordinates help, provides life-saving instructions, and ensures our field responders arrive safely.
It’s easy for this critical work to go unsung because it’s often unseen, but we see it every single day. The commitment, the expertise, and the genuine compassion they bring to the job make all the difference for our communities.
To our NWCTPS staff and all public safety telecommunicators: Thank you for your unwavering service. We see you, we value you, and we thank you.
Happy National Telecommunicator Week!