Bethlehem Ambulance Association, Inc.

05/30/2026

05/17/2026

As we kick off EMS Week 2026, we would like to acknowledge EMS professionals who answer the call - 24/7/365. A special thank you to the volunteers right here in Bethlehem!
“Improving Outcomes, Together.”

04/28/2026

Incredibly proud to have this service available to the Bethlehem community! According to the National Institutes of Health, Trauma is a leading cause of death worldwide, with uncontrolled hemorrhage responsible for 30–40% of trauma mortality. It is the primary cause of early, preventable trauma deaths, with over 60,000 deaths annually in the US and 1.5 million globally. About 1 in 3 trauma victims could be saved with faster, improved care, as many deaths occur within 3 hours.

04/17/2026

Always great stopping by Northwest Connecticut Public Safety Communication Center during National Telecommunicator Week with Brooklyn Baking Company donuts in hand!

04/15/2026

A huge advancement in care for Trauma patient’s in our community who may require blood products in the Pre-Hospital setting!

04/13/2026

When you dial 911 in Bethlehem, you will be most likely connected with a skilled 911 call taker from Northwest Connecticut Public Safety Communication Center. They are simply the best. They juggle chaos with composure, provide life-saving instructions to those experiencing emergencies, and guide help to where it has to go. Without them, there would be no 911 system. This week and every week we give many thanks for their work, that too often goes unsung.
Happy National Telecommunicator Week!

This week, as we observe National Telecommunicator Week, we want to take a moment to shine a light on the incredible team right here at NWCTPS Communication Center and all of our colleagues across the country.

Our telecommunicators are truly The Lifeline Behind the Call. When seconds count, they are the first voice you hear, the steady hand that coordinates help, provides life-saving instructions, and ensures our field responders arrive safely.

It’s easy for this critical work to go unsung because it’s often unseen, but we see it every single day. The commitment, the expertise, and the genuine compassion they bring to the job make all the difference for our communities.

To our NWCTPS staff and all public safety telecommunicators: Thank you for your unwavering service. We see you, we value you, and we thank you.

Happy National Telecommunicator Week!

04/07/2026

Always great spending time at BES!

03/06/2026

🫀Bethlehem Ambulance Association’s First BLS STEMI Transmission🫀

On March 3, 2026 Ambulance 10-4 was on a Mutual Aid call in a surrounding town providing Emergency Medical Care. Simultaneously, a second call for service was toned out - meaning a full second crew needed to “scramble” for our second Ambulance. Roads were treacherous due to an ice and snow mixture. Within minutes, Ambulance 10-2 responded with a full crew (consisting of Vera Rosa, Lisa Mahon, Nathan Potts, and Travis Smith).

Upon 10-2 arriving on the scene of the second emergency, it quickly became apparent how critically ill this patient was. It was also clearly evident that a BLS 12 Lead EKG was warranted.

Impressively, within the 5-6 minute mark of being on scene, life saving emergency interventions were preformed and a BLS 12 Lead EKG was acquired and transmitted to a local Cardiac Center. The BLS 12 Lead EKG showed evidence that a significant cardiac event was taking place - and that “time was heart.”

Upon the local Cardiac Center receiving and reviewing the BLS 12 Lead EKG results that they received in real time (while this crew was on the scene) the Medical Facility placed their Cath Lab Team on “Stand-By.”

HHC Northwest Paramedics Medic 1 was intercepted for Advanced Life Support Services and the patient was transported to an area Cardiac Center.

This patient had 100% occlusion of a Coronary Artery. Cardiac Stent(s) were being placed in less than 60 minutes after EMS arrived at the Hospital. This patient is expected to make a full and complete recovery!

Having BLS 12 Lead EKG acquisition and transmission capabilities in a rural setting arguably saved this patient’s life.

02/28/2026