New River Light & Power

New River Light & Power Appalachian State University’s nonprofit electric utility — serving the town of Boone since 1915.

Outage alert: Tuesday, September 15, beginning at approximately 9:20 a.m.There is an outage affecting the Watauga Villag...
09/15/2026

Outage alert: Tuesday, September 15, beginning at approximately 9:20 a.m.

There is an outage affecting the Watauga Village Shopping Center. Crews are on site and assessing. Outage is due to possible contractor activity in the area.

Estimated restoration time of 4 hours.

Please use caution as our crews work in the area. We appreciate your patience and cooperation.

Details and updates: nrlp.appstate.edu

NRLP joins public power and all communities across the nation in commemorating Patriot Day on the 25th anniversary of Se...
09/11/2026

NRLP joins public power and all communities across the nation in commemorating Patriot Day on the 25th anniversary of September 11 🇺🇸

⚡ : Stay in the know!Did you know you can get helpful notifications from NRLP, right to your phone?Choose the updates th...
09/10/2026

⚡ : Stay in the know!

Did you know you can get helpful notifications from NRLP, right to your phone?

Choose the updates that are most useful to you! From bill reminders to daily usage updates, we've got you covered.

Manage your notifications anytime through the Customer Portal, the NRLP Connect mobile app or by calling our team at 828-264-3671.

Staying in the know has never been easier. Sign up today!

⚡September is National Preparedness MonthThe first step in any preparedness planning is to know your risks and know wher...
09/08/2026

⚡September is National Preparedness Month

The first step in any preparedness planning is to know your risks and know where to turn for reliable information.

Take time this month to get to know the common weather events and possible emergencies that can happen here in the High Country, and how to get local, relevant information.

🔗Explore NRLP resources at nrlp.appstate.edu/resources.

🔗Learn more about preparedness planning at Ready.gov.

⚡The People Behind the PowerThis Labor Day, we're celebrating our nation's workforce and highlighting the dedicated peop...
09/07/2026

⚡The People Behind the Power

This Labor Day, we're celebrating our nation's workforce and highlighting the dedicated people whose work keeps the lights on in our community.

From maintaining our electric system and restoring power after an outage or storm, to helping customers connect, planning for the future and keeping things running behind the scenes, providing reliable electric service takes a team 💪

We're proud of the people behind the power, keeping the lights on in the High Country.

Happy Labor Day from NRLP!

📣👷🛠️Office closed on Monday!Our office will be closed on Monday, September 7, in observance of Labor Day. A few reminder...
09/04/2026

📣👷🛠️Office closed on Monday!

Our office will be closed on Monday, September 7, in observance of Labor Day.

A few reminders:

✅Customer account access is always available through the Customer Portal and NRLP Connect mobile app.

✅Even during holidays, our team is always ready to respond. In case of an outage, please call 828-264-3671, option 2, then option 9. After-hours calls are forwarded to App State PD for dispatching to our on-call crew.

We hope you have a great holiday weekend, High Country!

😎🐾It's the dog days of summer!September is here, but summer temps are sticking around in the mountains and across the st...
09/03/2026

😎🐾It's the dog days of summer!

September is here, but summer temps are sticking around in the mountains and across the state. And that can mean higher energy use!

Follow these simple tips to beat the peak over the next few days:

✅Raise your thermostat a few degrees — stay comfy while saving energy
✅Use fans to keep cool and turn them off when you leave the room
✅Shift large appliance use (think laundry, dishwashing) to avoid use from 2 to 8 p.m.
✅Close blinds and curtains to keep afternoon heat out

Small changes, big impacts. Thanks for conserving energy with us, High Country!

Visit nrlp.appstate.edu/resources for more tips

📷Thanks to NRLP pup Josie for reminding us to save energy during these dog days of summer!

📣New month, who this? Oh, it's just us, reminding you to change dirty filters!Dirty filters are inefficient because your...
09/01/2026

📣New month, who this? Oh, it's just us, reminding you to change dirty filters!

Dirty filters are inefficient because your cooling and heating system has to work harder to push air through.

Regular maintenance and changing filters are simple, effective ways to save energy and money.

🔗For more energy tips, visit the NRLP Resource Center at nrlp.appstate.edu/resources.

: That's a wrap on summer!As August comes to a close, we're looking back at a busy summer here at NRLP and in our commu...
08/28/2026

: That's a wrap on summer!

As August comes to a close, we're looking back at a busy summer here at NRLP and in our community.

From scholarships and community events to volunteer projects, rodeos, and keeping the High Country powered, our team has been busy!

That's public power in action: serving our customers, investing in our people and showing up for our community.

Take a look back at a few of our favorite moments from this summer!

🏠⚡ : Where is your energy going?Sometimes the best way to save energy is to first understand where you're using it.NRLP...
08/27/2026

🏠⚡ : Where is your energy going?

Sometimes the best way to save energy is to first understand where you're using it.

NRLP offers free energy audits for homes and businesses to help customers identify opportunities to improve energy efficiency and comfort.

💡 Learn more about NRLP energy audits and how to request one at nrlp.appstate.edu/resources/savings

Address

146 Faculty Street Ext
Boone, NC
28607

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+18282643671

Website

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