Bristol Water and Sewer Department

Bristol Water and Sewer Department The Bristol Water & Sewer Department provides potable water to the residents in the City of Bristol. Our water comes from 6 reservoirs and 3 well fields.

The Bristol Water Department is a department of the City of Bristol. We provide Public Drinking Water and Fire Protection to approximately 90% of the City of Bristol. The Bristol Water Department consists of four divisions - Water Treatment, Metering and Cross-Connections, Construction and Office. The department has 36 full time employees and is overseen by the Board of Water Commissioners. Our di

stribution system staff manages over 300 miles of water mains, 18,000 service connections, and 1,400 public fire hydrants. The department owns and maintains over 5,000 acres of watershed in Bristol, Burlington, Harwinton and Plymouth. Our staff holds many State of Connecticut Water Treatment, Water Distribution, Cross-Connection and Backflow Preventer Testing licenses.

Hydrant Flushing Notice - please share - get immediate notification by signing up for alerts at www.bristolctwatersewer....
06/02/2026

Hydrant Flushing Notice - please share - get immediate notification by signing up for alerts at www.bristolctwatersewer.gov/1101/.

On Wednesday, June 3, 2026, the Bristol Water and Sewer Department will continue our 2026 hydrant flushing season. We will be flushing on the East Side and the West Side simultaneously. We will continue flushing these areas until the next area is posted.

The following areas may be affected:

West Side
West Street, Upson Street, Wolcott Street, Union Street, Church Street, Main Street, South Street, Memorial Boulevard, George Street, Hull Street, Porter Court, Hull Street, Buckingham Street, and some of the surrounding areas.

East Side
Castle Road, Posa Drive, Artisan Street, and some of the surrounding areas.

We will flush hydrants on these streets and the adjacent areas starting at 7:00 a.m. and ending at 2:30 p.m., to allow customers to run their cold water until it runs clear. Low pressure and discolored water are to be expected during flushing and for short periods afterwards. We recommend you refrain from washing clothes during this period. You should run an outside faucet or the cold water in your bathtub until the water runs clear.

We apologize for any inconvenience and thank you for your cooperation.
The Bristol Water and Sewer Department


Hydrant Flushing Notice - please share - get immediate notification by signing up for alerts at www.bristolctwatersewer....
05/29/2026

Hydrant Flushing Notice - please share - get immediate notification by signing up for alerts at www.bristolctwatersewer.gov/1101/.

On Monday, June 1, 2026, the Bristol Water and Sewer Department will continue our 2026 hydrant flushing season. We will be flushing on the East Side and the West Side simultaneously. We will continue flushing these areas until the next area is posted.

The following areas may be affected:

West Side
Newell Road, Brewster Road, Harrison Street, High Street, Blakeslee Street, Brewster Road, Belridge Road, Sheeran Road, and some of the surrounding areas.

East Side
Spark Avenue, Bristol Eastern High School, Stonecrest Drive, Castle Road, Madison Drive, Gayle Drive, Garfield Road, and some of the surrounding areas.

We will flush hydrants on these streets and the adjacent areas starting at 7:00 a.m. and ending at 2:30 p.m., to allow customers to run their cold water until it runs clear. Low pressure and discolored water are to be expected during flushing and for short periods afterwards. We recommend you refrain from washing clothes during this period. You should run an outside faucet or the cold water in your bathtub until the water runs clear.

We apologize for any inconvenience and thank you for your cooperation.
The Bristol Water and Sewer Department


EMERGENCY WATER MAIN REPAIR - HAPPENING NOW on Summer Street, Federal Street, Richmond Place and Lincoln Place. This i...
05/27/2026

EMERGENCY WATER MAIN REPAIR - HAPPENING NOW on Summer Street, Federal Street, Richmond Place and Lincoln Place. This is in ADDITION to tonight's planned construction.

please share - get immediate notification by signing up for alerts at www.bristolctwatersewer.gov/1101/

EMERGENCY WATER MAIN REPAIR HAPPENING NOW - water will be shut off on Summer Street, Federal Street from Summer Street to Maple Street, Richmond Place and Lincoln Place, crews will stay on the scene until water is restored.
Surrounding areas may also experience a period of low water pressure. When the water is turned back on you may experience some discolored water. If you do experience discolored water, please run an outside faucet or bathtub until the water clears, COLD WATER ONLY.

A water filling station is located at the Water Filtration Plant and is available to any customers who are affected by an extended service interruption 24 hours a day/ 7 days a week. There is no charge to customers affected by the water service interruption. Customers will need to bring their own containers and Filtration Plant Operators will assist in filling them. The Water Filtration Plant is located at 1080 Terryville Avenue and the number to the plant is (860) 583-6504. It would be appreciated if customers could call the plant in advance of arrival.

This is in ADDITION to tonight's planned construction. We are sorry for any inconvenience and appreciate your cooperation during this shutdown.
Sincerely,
Bristol Water and Sewer Department


please share - get immediate notification by signing up for alerts at www.bristolctwatersewer.gov/1101/On Wednesday, May...
05/26/2026

please share - get immediate notification by signing up for alerts at www.bristolctwatersewer.gov/1101/

On Wednesday, May 27, 2026 water will be shut off on Federal Street from Farmington Avenue to Summer Street for a water main repair. Water will be off from 10pm until 3am, crews will stay on the scene until water is restored.

Surrounding areas may also experience a period of low water pressure. When the water is turned back on you may experience some discolored water. If you do experience discolored water, please run an outside faucet or bathtub until the water clears, COLD WATER ONLY.

A water filling station is located at the Water Filtration Plant and is available to any customers who are affected by an extended service interruption 24 hours a day/ 7 days a week. There is no charge to customers affected by the water service interruption. Customers will need to bring their own containers and Filtration Plant Operators will assist in filling them. The Water Filtration Plant is located at 1080 Terryville Avenue and the number to the plant is (860) 583-6504. It would be appreciated if customers could call the plant in advance of arrival.

We are sorry for any inconvenience and appreciate your cooperation during this shutdown.
Sincerely,
Bristol Water and Sewer Department


Hydrant Flushing Notice - please share - get immediate notification by signing up for alerts at www.bristolctwatersewer....
05/26/2026

Hydrant Flushing Notice - please share - get immediate notification by signing up for alerts at www.bristolctwatersewer.gov/1101/.

On Wednesday, May 27, 2026, the Bristol Water and Sewer Department will continue our 2026 hydrant flushing season. We will be flushing on the East Side and the West Side simultaneously. We will continue flushing these areas until the next area is posted.
The following areas may be affected:

West Side
Main Street, Mellon Street, Riverside Avenue, High Street, Summer Street, Merriman Street, Sessions Street, Bellevue Avenue, Center Street, Woodland Street near the Clock Museum, Stearns Street, Broadview Street, Carlton Place, and some of the surrounding areas.

East Side
Karen Road, King Street at Moody Street, Carpenter Avenue, Jennifer Road, Morris Avenue, Concetta Lane, Regency Court, Lynn Road, Spark Avenue, Bristol Eastern High School, Stonecrest Drive, and some of the surrounding areas.

We will flush hydrants on these streets and the adjacent areas starting at 7:00 a.m. and ending at 2:30 p.m., to allow customers to run their cold water until it runs clear. Low pressure and discolored water are to be expected during flushing and for short periods afterwards. We recommend you refrain from washing clothes during this period. You should run an outside faucet or the cold water in your bathtub until the water runs clear.

We apologize for any inconvenience and thank you for your cooperation.
The Bristol Water and Sewer Department


Hydrant Flushing Notice - please share - get immediate notification by signing up for alerts at www.bristolctwatersewer....
05/20/2026

Hydrant Flushing Notice - please share - get immediate notification by signing up for alerts at www.bristolctwatersewer.gov/1101/.

On Thursday, May 21, 2026, the Bristol Water and Sewer Department will continue our 2026 hydrant flushing season. We will be flushing on the East Side and the West Side simultaneously.

We will continue flushing these areas until the next area is posted.

The following areas may be affected:

West Side
North Main Street, Center Street, Valley Street, Race Street, Foley Street, Meadow Street, Laurel Street, North Street, Lincoln Street, Ingraham Place, and some of the surrounding areas.

East Side
Thistle Lane, DiPietro Lane, Trelli Lane, and some of the surrounding areas.

We will flush hydrants on these streets and the adjacent areas starting at 7:00 a.m. and ending at 2:30 p.m., to allow customers to run their cold water until it runs clear. Low pressure and discolored water are to be expected during flushing and for short periods afterwards. We recommend you refrain from washing clothes during this period. You should run an outside faucet or the cold water in your bathtub until the water runs clear.

We apologize for any inconvenience and thank you for your cooperation.
The Bristol Water and Sewer Department


SUMMER STREET CONSTRUCTION UPDATE****There is no water on Summer Street, Prospect Place, Center Street due to a large wa...
05/18/2026

SUMMER STREET CONSTRUCTION UPDATE****

There is no water on Summer Street, Prospect Place, Center Street due to a large water main break. Construction that was schedule for 8pm tonight is currently being done now. Crews will stay on the scene until water is restored.

Surrounding areas may also experience a period of low water pressure. When the water is turned back on you may experience some discolored water. If you do experience discolored water, please run an outside faucet or bathtub until the water clears, COLD WATER ONLY.

A water filling station is located at the Water Filtration Plant and is available to any customers who are affected by an extended service interruption 24 hours a day/ 7 days a week. There is no charge to customers affected by the water service interruption. Customers will need to bring their own containers and Filtration Plant Operators will assist in filling them. The Water Filtration Plant is located at 1080 Terryville Avenue and the number to the plant is (860) 583-6504. It would be appreciated if customers could call the plant in advance of arrival.


EMERGENCY CONSTRUCTION NOTICE - please share - get immediate notification by signing up for alerts at www.bristolctwater...
05/15/2026

EMERGENCY CONSTRUCTION NOTICE - please share - get immediate notification by signing up for alerts at www.bristolctwatersewer.gov/1101/.

On Monday, May 18, 2026 starting at 8pm, water will be shut off on Summer Street from Prospect Place to Center Street for a water main repair. Water will be off from 8pm to 3am, crews will stay on the scene until water is restored.

Surrounding areas may also experience a period of low water pressure. When the water is turned back on you may experience some discolored water. If you do experience discolored water, please run an outside faucet or bathtub until the water clears, COLD WATER ONLY.

A water filling station is located at the Water Filtration Plant and is available to any customers who are affected by an extended service interruption 24 hours a day/ 7 days a week. There is no charge to customers affected by the water service interruption. Customers will need to bring their own containers and Filtration Plant Operators will assist in filling them. The Water Filtration Plant is located at 1080 Terryville Avenue and the number to the plant is (860) 583-6504. It would be appreciated if customers could call the plant in advance of arrival.

We are sorry for any inconvenience and appreciate your cooperation during this shutdown.


Hydrant Flushing Notice - please share - get immediate notification by signing up for alerts at www.bristolctwatersewer....
05/15/2026

Hydrant Flushing Notice - please share - get immediate notification by signing up for alerts at www.bristolctwatersewer.gov/1101/.

On Monday, May 18, 2026, the Bristol Water and Sewer Department will continue our 2026 hydrant flushing season. We will be flushing on the East Side and the West Side simultaneously.

We will continue flushing these areas until the next area is posted.
The following areas may be affected:

West Side
Farrell Avenue, Matthews Street, Natalie Court, Terryville Avenue, Mill Street, Putnam Street, West Street, Frances Street, Haviland Street, and some of the surrounding areas.

East Side
Shingle Mill Road, Village Street, Cold Springs Road, Thistle Lane, DiPietro Lane, Trelli Lane, and some of the surrounding areas.

We will flush hydrants on these streets and the adjacent areas starting at 7:00 a.m. and ending at 2:30 p.m., to allow customers to run their cold water until it runs clear. Low pressure and discolored water are to be expected during flushing and for short periods afterwards. We recommend you refrain from washing clothes during this period. You should run an outside faucet or the cold water in your bathtub until the water runs clear.

We apologize for any inconvenience and thank you for your cooperation.
The Bristol Water and Sewer Department


05/13/2026

On Thursday May 14th, the Bristol Water and Sewer Department will be continuing a sewer main upgrade along Gridley Street using a trenchless method called “Slip Lining.” The original clay sewer main, installed in the early 1900s, had started to crack and was in need of repair. Normally, replacing it would mean tearing up the whole road, months of work, and costs topping a million dollars.
With Slip Lining, a new Cured In Place Pipe (CIPP) made of flexible, resin-soaked felt is inserted into the old clay pipe, then hardened with steam to form a seamless, rigid liner that bonds to the existing pipe walls. Once in place, crews reopen service connections to each property with a cutter on a remotely operated vehicle. The result is a pipe stronger than the original, with a smoother flow that will last well over the next 60 years.
While Slip Lining is a common practice in the sewer industry, it hasn’t been used much in the City of Bristol until now. The entire project takes just a few days, saving over a million in costs and sparing residents months of construction headaches from a full road excavation.

Address

119 Riverside Avenue
Bristol, CT
06010

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

(860) 582-7431

Website

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