Bryan Texas Utilities

Bryan Texas Utilities Questions and comments submitted after normal business hours will be posted/addressed the following day. If this is an emergency, please call 979-822-3777.

BTU's Social Media Policy

BTU does not, under any circumstances, allow graphic, obscene, or explicit comments, nor do we allow comments that are abusive, hateful, or intended to defame anyone or any organization. Failure to adhere to these regulations will result in removal of your comment and/or suspension from the page. Comments should remain on topic and be relevant to the utility. Additional

Rules:

•Questions from member of the news media will not be posted. Media members should direct their questions to the Public Information Officer.
•Comments promoting or opposing any person campaigning for election to a political office or promoting or opposing any ballot proposition are prohibited.
•For protection of privacy, comments that include personal information such as phone number are prohibited.
•Anonymous postings are prohibited. Commenters are requires to use their full names and may be contacted to verify their authenticity.

Electrical problems are not always obvious at first, but there are often warning signs that should never be ignored.Flic...
05/29/2026

Electrical problems are not always obvious at first, but there are often warning signs that should never be ignored.

Flickering lights, warm outlets, burning smells, and frequently tripped breakers can all indicate a larger issue that may need attention.

Learn more in the latest blog from our Electrical Safety Month series: https://btutilities.com/news/electrical-safety-month-recognizing-electrical-hazards

Texas heat and your electricity bill tend to rise together during the summer months☀️Keeping both under control starts w...
05/27/2026

Texas heat and your electricity bill tend to rise together during the summer months☀️

Keeping both under control starts with a few simple habits at home:

• Keep blinds and curtains closed during the hottest part of the day
• Change air filters regularly to help your A/C run more efficiently
• Use ceiling fans to help circulate cool air
• Avoid running large appliances during peak afternoon heat
• Set your thermostat gradually instead of drastically lowering the temperature

Small changes can help your home stay comfortable while reducing unnecessary energy use this summer.

BTU is here to help you stay cool all season long!

This Memorial Day, we remember and honor those who made the ultimate sacrifice.We are grateful for their service and the...
05/25/2026

This Memorial Day, we remember and honor those who made the ultimate sacrifice.

We are grateful for their service and the freedoms we have today because of them.

Congratulations to the Brazos Valley's graduating Class of 2026!From all of us at BTU, we are proud of your hard work an...
05/23/2026

Congratulations to the Brazos Valley's graduating Class of 2026!

From all of us at BTU, we are proud of your hard work and wish you the very best in all that lies ahead.

From phone chargers and power strips to laptops and kitchen appliances, many everyday devices rely on safe electrical ha...
05/22/2026

From phone chargers and power strips to laptops and kitchen appliances, many everyday devices rely on safe electrical habits to operate properly.

Using the correct chargers, avoiding overloaded outlets, and paying attention to damaged devices can help reduce unnecessary risks over time.

Read more in the latest blog from our Electrical Safety Month series: https://btutilities.com/news/electrical-safety-month-safe-use-everyday-devices

OFFICE CLOSURE NOTICE:The BTU lobby and drive-through will be closed on Monday, May 25 in observance of Memorial Day.Cus...
05/21/2026

OFFICE CLOSURE NOTICE:

The BTU lobby and drive-through will be closed on Monday, May 25 in observance of Memorial Day.

Customers can access their accounts online, or make payments through the kiosks located at:
- Both Bryan H-E-B locations
- 200 E 29th Street (old BTU building)
- 2611 N. Earl Rudder Fwy (new BTU Admin building)

The lobby and drive-through will resume normal hours on Tuesday, May 26.

UPDATE (10:20 AM): All kiosks are now opperational.ORIGINAL MESSAGE:CUSTOMER NOTICE: KIOSK OUTAGEAll BTU bill payment ki...
05/20/2026

UPDATE (10:20 AM): All kiosks are now opperational.

ORIGINAL MESSAGE:

CUSTOMER NOTICE: KIOSK OUTAGE

All BTU bill payment kiosks are currently down. We are working with our kiosk vendor's tech support to resolve the issue as quickly as possible.

Customers may pay their bills online, over the phone, or in person at our Administration Building. We apologize for any inconvenience.

05/20/2026

We are aware of scattered outages across the territory due to thunderstorms moving through the area. We appreciate your patience as we work to restore power as quickly and safely as possible.

Find updates here

Address

2611 N. Earl Rudder Freeway
Bryan, TX
77803

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+19798215700

Website

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