311 Call and Resolution Center

311 Call and Resolution Center Mayor Byron W. Brown's
311 Call & Resolution Center
311 or 716-851-4890

311 is a simple three digit number that residents, businesses and visitors can call to reach the City to get information, request services and report problems. From requesting a replacement garbage tote to reporting a stray dog in your neighborhood and a whole lot more, 311 is ready to help. The 311 service is part of an ongoing effort by the City of Buffalo to make access to City government easier and more responsive to the needs of residents, business owners and visitors.

02/17/2024
02/08/2024
02/01/2024
01/26/2024

Here are a few flood safety tips from the National Weather Service.

Flood Watch in Effect
01/25/2024

Flood Watch in Effect

01/25/2024

An update from the City of Buffalo Department of Public Works:

Earlier this evening, the ice field on Cazenovia Creek began flowing downstream from East Aurora and Elma.

City of Buffalo DPW, police and fire are aware of the situation and will continue to monitor conditions.

If you live in a flood-prone area, take precautions and remove valuables from low-lying areas in your house.

TEMPORARY STREET BY STREET MINI TOW SNOW CLEARING OPERATION BEGINS TONIGHT IN BUFFALO'S HARDEST HIT AREAS/THU JAN 18.
01/18/2024

TEMPORARY STREET BY STREET MINI TOW SNOW CLEARING OPERATION BEGINS TONIGHT IN BUFFALO'S HARDEST HIT AREAS/THU JAN 18.

01/17/2024

The attached map shows the specific boundaries of the Travel Ban that is currently in effect South of Broadway and includes South Buffalo, Kaisertown, Lovejoy and the Old First Ward. Plows and hauling equipment are currently in those areas to remove snow. We thank the residents for their patience and cooperation.

01/17/2024

A Driving Ban is now in effect in the City of Buffalo ONLY in areas South of Broadway which includes South Buffalo, Kaisertown, Lovejoy & Old First Ward. The snowband is expected to move north through the City as the day goes on.

01/16/2024

Trash Pick-Up: Sanitation and recycling pick-up will be pushed back by one day this week. If your normal pick-up day is Monday,
then the new pick-up day will be Tuesday, etc

01/15/2024

Due to heavy snowfall, alternate side parking is suspended in South Buffalo & Kaisertown until further notice. Crews are continuing the clean up in those areas.

Address

65 Niagara Square, 218 City Hall
Buffalo, NY
14202

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

3-1-1 or 851-4890

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