311 Call and Resolution Center

311 Call and Resolution Center Mayor Sean M. Ryan’s
311 Contact Center
311 or 716-851-4890

311 is a simple three digit number that residents, businesses and visitors can call to reach the City to get information, request services and report problems. From requesting a replacement garbage tote to reporting a stray dog in your neighborhood and a whole lot more, 311 is ready to help. The 311 service is part of an ongoing effort by the City of Buffalo to make access to City government easier and more responsive to the needs of residents, business owners and visitors.

09/04/2026
08/25/2026

🚧 Traffic Advisory 🚧

High Street between Grape Street and Peach Street will be closed for emergency sewer repairs beginning today through Friday, August 28, from 7:00 a.m. to approximately 4:00 p.m. each day.

The roadway will be plated overnight to allow traffic outside of work hours.

Please follow posted detours, use caution in the area, and reroute as needed.

08/10/2026

🚧 Traffic Advisory 🚧

The Route 198 Elmwood Avenue off-ramp will be closed Monday morning through Friday at the end of the day for bridge deck repairs.

Traffic will be detoured via the Grant Street exit to Amherst Street, then back to Elmwood Avenue.

Please use caution in the area, follow posted detours, and allow extra travel time.

07/20/2026

🚧 Traffic Advisory 🚧

Hertel Avenue between Tonawanda Street and Guernsey Street will be closed for water and sewer work Monday, July 20 through Wednesday, July 22, from 9:00 a.m. to 3:00 p.m. each day.

Outside of those hours, the roadway will be plated and reopened to traffic.

Please use caution in the area, follow posted signage, and plan an alternate route if possible.

07/18/2026

πŸš› πŸ—‘οΈπ™π™§π™–π™¨π™ π™‹π™žπ™˜π™ π™ͺπ™₯ 𝙐π™₯π™™π™–π™©π™š β€” Friday, July 17, 2026

Due to dangerous air quality caused by wildfire smoke, some Friday trash collection routes were not completed.

If your trash was not collected today, please leave your totes at the curb for pickup on Saturday, July 18.

Thank you for your patience and understanding.

07/01/2026

City Hall will be closed Friday, July 3, 2026 in observance of Independence Day. We will resume normal hours on Monday, July 6.

07/01/2026

Address

65 Niagara Square, 218 City Hall
Buffalo, NY
14202

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

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