GBNRTC Social Media Policy/Guidelines
for Community Engagement & Regional Transportation Planning
As more and more people obtain and share information online, social media is quickly becoming an important communication tool and an integral part of the GBNRTC’s public involvement strategy. Social media channels allow the GBNRTC to reach a broader audience and provide a forum for people to share and discuss relevant and timely information on transportation planning issues.
A. The GBNRTC operates and maintains its social media sites as a way to provide information about GBNRTC programs, projects, issues, events and activities. It is used to supplement traditional communication methods and increase meaningful interaction with stakeholders. Social media sites that may be used are (but not limited to): Facebook, Twitter, YouTube, Linkedin, Instagram, and blogs.
B. Information received by social media users in the form of comments, @replies, or direct messages or any other method allowed by third-party social media sites will be treated as feedback and discussion and do not constitute official public comment to the GBNRTC. Whenever possible, links will be provided to users to submit official comment. Information received may be summarized and shared with GBNRTC’s Policy Board, Planning Committee or technical committees as appropriate.
C. The use of social media will follow all federal, state, and GBNRTC related laws and/or policies regarding the sharing of information, collection of data and archiving.
A. The GBNRTC may share articles, websites or online information produced by outside sources as appropriate. Information may include newspaper articles, municipal websites, other transportation and/or planning agencies or other informational content. The GBNRTC may share these items as “information only” and does not endorse, support or have responsibility for the accuracy for these items.
B. The GBNRTC does not allow explicit or profane language or content that promotes, fosters, or perpetuates discrimination on the basis of race, creed, color, age, religion, gender, marital
status, status with regard to public assistance, national origin, physical or mental disability or sexual orientation, nor is sexual content or links to sexual content allowed.
C. The GBNRTC does not allow solicitations or advertisements. This includes promotion or endorsement of any financial, commercial or non-governmental agency. Similarly, we do not allow attempts to defame or defraud any financial, commercial or non-governmental agency.
D. The GBNRTC does not allow comments that suggest or encourage illegal activity.
E. GBNRTC social media channels are not open to comments promoting or opposing any person campaigning for election to a political office or promoting or opposing any ballot proposition.
F. The GBNRTC does not allow information that may tend to compromise the safety or security of the GBNRTC, the public or public systems.
G. The GBNRTC reserves the right to remove any material on their social media sites which violates this policy. If available, the GBNRTC may also use a social media’s ‘blocking’ feature for repeat offenders of the content guidelines.
H. GBNRTC posts to social media sites will be the responsibility of the staff person(s) assigned by the Executive Director. The Executive Director will make a final determination on any item that may be questionable as related to this policy.
I. Public comments on GBNRTC-generated content should be limited to comments related to the posted topic. GBNRTC social media channels are not the proper place to express opinions or beliefs not directly related subjects or areas in which the GBNRTC conducts its business (e.g. transportation policies and programs).
A. The GBNRTC does not collect or store the personal information of social media users except when required by law. Social media sites such as Facebook or Twitter may have their own privacy policies that may differ from the GBNRTC’s.
This policy statement is subject to amendment or modification at any time to ensure its continued use is consistent with its intended purpose. Questions or concerns regarding the GBNRTC presence on various social media channels should be directed to the GBNRTC at [email protected]
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