The first Benton County Board of Public Utilities was appointed on October 3, 1938, at the regular monthly meeting of the Benton County Quarterly Court. Peebles and as a representative of the Court, John Pennick. The Board was formed under the jurisdiction of Chapter 32 of the Public Acts of 1935. A public election had been held on October 1, 1938, to give the Quarterly Court authority to form the
Board of Public Utilities with 1580 people voting for and 127 voting against. This first Board negotiated for the purchase of Tennessee Light and Power for $52,500 and ownership of the Electric Plant was transferred on April 22, 1940. Tennessee Light and Power began distribution of electricity in Benton County in 1926. Today, the Benton County Board of Public Utilities supervises the operation of an electric plant with assets of more than $29,000,000 and 10,500 customers. There are 39 people employed by the Board with the everyday management left to the General Manager, Scott Owens. The Board meets regularly in public meetings on the last Tuesday of each month @ 3:30pm. While the System is still the Benton County Board of Public Utilities most people just refer to it as Benton County Electric System. BCES BOARD MEETING PUBLIC FORUM POLICY
Customers of Benton County Electric System may speak and offer comments during a meeting of the BCES board. To request to speak, a customer may contact BCES by calling 731-584-8251 Ext. 309 or by emailing [email protected] before 12:00 pm on the business day before the scheduled meeting and provide their name, service address, phone number, and the topic they would like to bring before the Board. The allotted time for the public forum will be 30 (thirty) minutes and each customer will have an allotted time of 5 (five) minutes per speaker or a time limit as determined by the Chairman of the Board. Although there have been many changes throughout the years, our goal now is the same as it was in 1940, to serve the people of Benton County. TVA Complaint Resolution Process
TVA provides regulatory oversight for your local power company's rates and service practice policies. If you have an issue or complaint that you have not been able to resolve with Benton County Electric, TVA's Complaint Resolution Process may be able to help. There are three ways to begin the process
Online: www.tva.com/complaintresolution
E-mail: [email protected]
Phone: 1-888-289-8409