06/16/2026
Looking for a position that gets you away from a desk and out in the field? Then look no further! Start a career with the City of Canton as a Customer Service Field Representative for our Water Utility Billing and Customer Service Department.
Duties for the Customer Field Service Representative include:
✅ Executes work orders related to new service activations, service disconnections, account closures, meter repairs, backflow device replacements, meter box maintenance, and leak investigations using the utility work order system.
✅ Locates, inspects, cleans, and reads water meters; replaces antennas on radio-read equipment as needed.
✅ Investigates high water usage by reviewing and interpreting data logs; communicates findings to customers and suggests potential solutions.
You must have a minimum of a high school diploma or GED, and a valid GA driver's license with a satisfactory driving record. The position is non-exempt, with a salary/pay rate starting at $20.18 per hour.
Please note: this is a field position, with 80% of your time spent in the field and approx. 20% in an office. You must be able to bend or crouch to access water meters, use tools and equipment requiring a high degree of dexterity, and occasionally lift up to 30 pounds.
Visit our career center at www.cantonga.gov/careers for all the details!
Thank you for your interest in working in one of Georgia's best cities. We encourage you to check our Career Center often for new opportunities.
