05/28/2026
** Update** Brightspeed and Charter/Spectrum believes their issues are resolved.
Brightspeed and Charter Communications/Spectrum are both reporting network issues that may affect some users ability to dial 911. If they are your service provider and you are unable to get through to 911, please attempt to text 911, call the non-emergency line (989) 673-8738 and press extension 1, or use a device from another service provider.