Tarheel Tags

Tarheel Tags Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Tarheel Tags, Public & Government Service, 104-D NC Highway 54, Carrboro, NC.

10/14/2024

BE ADVISED—- The credit and Debit Card system that the State uses is currently down.

We are UNABLE to process any credit/debit cards at this time.

We can process transactions with cash or check payments.

If paying with a check, you will need a valid ID and phone number. NO STARTER CHECKS.

10-14-2024

08/03/2024

We will be closed next week to give our staff a much needed time to refresh and recharge. We will resume normal hours min Monday August 12th.

05/19/2023

Computer systems are all back up and running!! 🎉

05/19/2023

The computer program that the State of North Carolina uses to process vehicle titles and registration is currently down all across the State. We are unable to assist customers at this time. We are open to answer questions. This is affecting all License Plate Offices across the State.

09/01/2021

NOW HIRING ! ! !

Customer Service Representative / Title Clerk
Tarheel Tags – Carrboro, NC 27510
[Email hidden]

Job Summary
Customer Service Representative / Title Clerk
This position is with a private contractor for the NC Dept. of Motor Vehicles.
**This position is NOT a job with the State of NC**
CSR will be the main face of our company with our customers.
You will interact with many customers throughout the day. They are the most important resource for our business.
You must be kind, courteous and professional at all times.
Honesty, integrity and organizational skills are key characteristics for this position.
Responsibilities and Duties
Job description:
- Daily duties will be to open and close your station.
- You will be expected to be in the office 15 minutes before the office opens.
- Answer phone calls
- Be able to perform more than one task at a time
- Process license plate renewals
- Process vehicle title transfers
- Assist customers in any needs relating to vehicle registration
- Maintain a clean and organized working environment
- Balance your cash drawer at the end of the day
- Be responsible for all work and money that you process.
Qualifications and Skills
Applicants must be able to obtain their Notary Public appointment. (NO Felonies on your record)
Applicants will be required to pass a background check and/or drug screening
Reliable transportation is a must.
Applicants should be proficient with basic computer skills and programs (such as MS Office)
Job Types: Full-time, Part-time
COVID-19 considerations:
We follow all State, County and City guidelines relating to Covid protocols.
Education:
• High school or equivalent (Preferred)

Experience:
• Title processing: 1 year (Preferred)
• Customer service: 1 year (Required)

License/Certification:
• NC Driver License or NC Identification Card (Required)

02/18/2021

We will be closed today. Please stay safe out there!

We are in need of Coin Change. If you have a jar sitting around of mixed change and would like to trade it in for dollar...
07/28/2020

We are in need of Coin Change. If you have a jar sitting around of mixed change and would like to trade it in for dollar bills, please let us know. You can bring in a bucket, bag or whatever you have been storing it in. We will sort and roll it.
If you bring in rolled coins, we will have to open the rolls and count it. We will pay 93 cents on the dollar to sort and roll it. (the .07 is for supplies and time)

Please share and pass this around.

07/03/2020

Happy Fourth of July. Our office will be closed on Friday July 3rd in observance.

05/07/2020

***WHAT YOU NEED TO KNOW SB407***
Here are some answers to questions regarding the recent bills passed in relation to DMV operations.

Q: What vehicle credentials are being extended due to SB407?

• Handicapped placard
• Vehicle registration
• Temporary vehicle registrations, including temporary tags and Limited Registration Plates (LRPs)
• Dealer license plate
• Transporter plate
• Loaner/Dealer "LD" plate
• Vehicle inspection authorization
• Inspection station license
• Inspection mechanic license
• Transportation network company permit
• Motor vehicle dealer license
• Sales representative license
• Manufacturer license
• Distributor license
• Wholesaler license

Q: What months of vehicle registration does this apply to?

A: This applies to license plates that expire in the months of March through July.
March expiration now expires on August 31st - Interest starts on September 16th, penalty starts on September 1st.
April expiration now expires on September 30th - Interest starts on October 16th, penalty starts on October 1st.
May expiration now expires on October 31st - Interest starts on November 16th, penalty starts on November 1st.
June expiration now expires on November 30th - Interest starts on December 16th, penalty starts on December 1st.
July expiration now expires on December 31st - Interest starts on January 16th, penalty starts on January 1st.

Q: Why are the extensions being given?

A: Due to the hardships that COVID 19 has caused on the citizens of NC.

Q: If I paid late fees already, can I get a refund?

A: Yes, the Division will identify those that have paid fines, fees, or penalties due to late renewals and will send a refund check or credit the credit card that paid the fees.

Q: Do I have to my vehicle inspected?

A: Yes. If your vehicle required inspection to renew, it must still be inspected.

Q: How will Law Enforcement know that my license plate is still valid?

A: The Division will notify Law Enforcement electronically.

Q: Will I be sent a new registration card showing a new expiration date?

A: No. The expiration date will remain the same as it currently is. The information concerning the extension will be on the DMV website and sent to Law Enforcement electronically. It will also be sent out via social and new media outlets.

Q: Do I need to do anything special?

A: No. You will just need to renew your registration by the end of the 5th month.

Q: Will my plate now expire in a new month?

A: No. Although the payment date is being extended your expiration month will remain the same.

Q: Will my expiration month change?

A: No. Although the payment date is being extended your expiration month will remain the same.

Q: Will my month (date) of operation change?

A: No. Although the payment date is being extended your expiration month will remain the same.

Q: Will my renewal be valid for a year from the time I renew it?

A: No. Your registration will still need to be renewed at the original registration date in 2021.

Q: Can I renew now, but delay paying the property taxes?

A: No. All fees are due at the time of renewal.

Q: Will my insurance penalty be waived?

A: No. Insurance penalties will not be waived if you have had a lapse of insurance while your plate was valid.

Q: Will the time frame to pay my insurance lapse be extended?

A: No.

Q: If I pay late after the five month extension will the five months of interest and penalty accrue on my bill?

A: No. Interest and late fees will only start accruing at the normal rate on the first day of the six month from the original expiration date.

Q: Can letters be written for those who received citations for expired registration and license out-of-state?

A: Yes. The Division can produce a document that shows your plate was valid if it fell within the dates listed in the law.

Q: Will I receive anything in writing reminding me to renew by the 5th month?

A: No.

Q: If I forget to renew by the 5th month because I didn't get a reminder, will you waive the late fees and interest?

A: No. If you do not renew by the end of the 5th month, late fees and interest will be charged.

Q: Will I be charged interest on my property tax?

A: No, it will follow the same guidelines as the registration in regards to penalty and interest

Q: Will I be able to use an expired NC DL or NC ID to buy and title a vehicle?

A: Yes, NC DL/NC ID that expired March 1, 2020 - July 31, 2020 are acceptable.

03/18/2020

To clear up some information or mis-information out there. We are open for business and are operating under normal hours. If something changes we will post here to let you know.

With that in mind please do not come in if you have been in contact with anyone who may have been exposed to the Covid-19 virus.

If you do come in please maintain safe distance between you and other customer and employees of the office.

Credit and debit card transactions are preferred as that will limit interactions and hand to hand exchange.

Thank you for working with us through this.

12/05/2019

Ok I am calling on my creative friends. I have a wall in my office the is about 60 feet long. It is blank. I need ideas for adding to it. This is for the license plate office in Chapel Hill/Carrboro. So maybe something with a local/State/UNC theme. Help me out if you have any ideas or know someone who would like to tackle this project!

Address

104-D NC Highway 54
Carrboro, NC
27510

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+19195218600

Website

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