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Monday 9am - 5:30pm Tuesday 9am - 5:30pm Wednesday 9am - 5:30pm Thursday 9am - 5:30pm Friday 9am - 5:30pm

Disney Institute

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Disney Institute

Disney Institute offers Professional Development Courses for professionals and teams at Walt Disney World® Resort and Disneyland® Resort.
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Disney Institute helps business professionals around the world learn the Disney approach to employee and customer experience rooted in Disney’s areas of expertise, including leadership excellence, employee engagement and quality service. Whether it is individuals, teams or entire organizations, Disney Institute trains professionals working in a wide variety of industries to apply Disney business i

nsights to help improve their own employee and customer experience. Learn more: http://bit.ly/2yyN91L

05/06/2026

Breakrooms are more than places to pause. They are an opportunity to connect, recharge, and feel valued.

In the third video of our four‑part series, The Collaboration Effect, discover how Disney Institute leaders partnered with ODP Business Solutions to thoughtfully rethink backstage spaces and elevate the employee experience.

🎥 Visit the Disney Institute Blog to read the full story and watch the video: https://www.disneyinstitute.com/blog/the-power-of-backstage-spaces/

04/14/2026

Great leaders set the tone for their teams. Our Leadership Excellence course helps you define your purpose, align your actions with your values, and lead with impact. 🌟

In Disney’s Approach to Leadership Excellence, you’ll explore tools and insights that strengthen leadership at every level. ✨

🔗 Learn more about Disney’s Approach to Leadership Excellence.

Details available: https://www.disneyinstitute.com/disneys-approach-leadership-excellence/

Our Professional Development Courses are proudly sponsored by ODP Business Solutions.

03/19/2026

At Disney Institute, we love sharing stories about how simple ideas can transform the guest experience.

In Part 2 of our video series The Collaboration Effect, we highlight how Guest Relations Cast Members at EPCOT discovered the power of something small—crayons! 🖍

Through thoughtful work with ODP Business Solutions, this everyday tool helps keep little ones engaged, gives parents a moment to recharge, and helps Cast Members create more personalized magic.

Head over to our blog and see the impact for yourself. 💫
https://www.disneyinstitute.com/blog/How-Simple-Solutions-Create-Meaningful-Guest-Moments/

03/09/2026

We’re excited to share the first video in our new four part series, The Collaboration Effect — a look at how purposeful partnerships help us elevate experiences for both employees and guests.

This first story focuses on the employee experience and how solving even a small challenge can make a meaningful difference. Our Housekeeping Cast Members were spending valuable time removing tiny bits of “pixie dust” (confetti) from guest rooms. So our teams worked with ODP Business Solutions to find the right tool that would reduce this daily hassle.

The result? A simple solution that helped Cast Members feel more supported, confident, and prepared to create magic for our guests. 💫

Watch the video and discover how thoughtful collaboration transforms the employee experience:
🔗 https://www.disneyinstitute.com/blog/Small-Details-Big-Impact/

02/12/2026

📣 Launching Next Month! Multi-Day Disney's Approach to Employee Engagement is reimagined and back by popular demand.

In this three‑day experience at Walt Disney World Resort, you’ll discover:

⭐️ Disney insights and strategies for attracting and growing talent

⭐️ How intentional communication strengthens workplace culture

⭐️ Why leading with care drives meaningful business results

And much more!

Registration is open now: https://www.disneyinstitute.com/course-calendar/?filter=employee-engagement%2C3

02/10/2026

⏳ Only 1 week left to register! Registration closes February 17 at 11:59 PM EST!

This National Leadership Day, join Disney Institute for a complimentary virtual Spark Session: “Vision to Impact: How Disney Shapes Leaders Who Inspire.” 🌟

On February 20, from 12:00–12:30 p.m. ET, hear from Disney Institute Facilitator, Christopher Fults, and explore Disney leadership strategies that empower leaders at every level to create lasting impact. 💡

🔗 Register now: https://www.eventswithdisney.com/profile/form/index.cfm?PKformID=0x915877abcd&Country=United%20States

*Please note that this Spark Session is open to U.S. and Canadian residents only. The registration link provided is for U.S. residents. Canadian residents can register by sending us a direct message or by visiting DisneyInstitute.com.

01/23/2026

✨ Celebrate National Leadership Day with Disney Institute!

In case you missed it, registration is now open for our Disney Institute Spark Session, "Vision to Impact: How Disney Shapes Leaders Who Inspire." 🌟

Join Disney Institute facilitator, Christopher Fults, on National Leadership Day, February 20th, from 12:00 - 12:30 p.m. ET for a complimentary virtual learning opportunity. This session will explore Disney leadership strategies that empower leaders at every level to create lasting impact.💡

🔗 Register now: https://www.eventswithdisney.com/profile/form/index.cfm?PKformID=0x915877abcd&Country=United%20States

*Please note that this Spark Session is open to U.S. and Canadian residents only. The registration link provided is for U.S. residents. Canadian residents can register by sending us a direct message or by visiting DisneyInstitute.com.

01/22/2026

📣 Exciting News! Disney Institute Professional Development Courses are now open for registration through July 2026!

Start the new year by investing in yourself and your team with Disney Institute courses in Leadership Excellence, Quality Service, Employee Engagement, and Creativity in Business. Learn from experienced Disney Institute facilitators and gain practical skills to drive results, inspire your team, and create exceptional experiences. ✨

Available at our Learning Experience Centers in Walt Disney World Resort and Disneyland Resort: https://www.disneyinstitute.com/professional-development-courses/

Our Professional Development Courses are proudly sponsored by ODP Business Solutions.

01/21/2026

Did you know our facilitators bring years of experience from across The Walt Disney Company—spanning roles in entertainment, education, sales, restaurant management, and more? Each Disney Institute facilitator offers a wealth of knowledge and unique perspectives, connecting Disney best practices and insights to help elevate your business. ✨

How does previous experience shape facilitation? 💡

"My experience across different roles at Disney shaped my belief that culture is built in everyday moments. In our Professional Development Courses, I help leaders translate values into consistent behaviors that elevate both team and Guest experiences." - Sr. Facilitator Barbara

"I love to share personal stories of my interactions with Guests and Cast Members that showcase our content is not just words on a screen but is truly how we operate to create magical experiences each day. This also allows me to connect on a personal level with our participants to share how our content can be adapted to their specific industry." - Sr. Facilitator Jen

Ready to learn from our expert facilitators? Professional Development Courses are available now through July at Walt Disney World Resort and Disneyland Resort: https://www.disneyinstitute.com/professional-development-courses/

01/15/2026

📣 New complimentary learning opportunity with Disney Institute! Join us virtually on February 20th for our very first Spark Session, "Vision to Impact: How Disney Shapes Leaders Who Inspire.”

Disney Institute Spark Sessions are a new way to connect with Disney Institute through short, high-impact virtual learning experiences designed to deliver actionable insights from our core teachings. ✨

During this session, hosted by Disney Institute facilitator, Christopher Fults, you will:

⭐️ Discover why leadership isn’t limited to titles and how empowering employees at all levels fosters innovation and continuous improvement.

⭐️ Explore real Disney examples to apply inclusive, values-driven leadership in your own organization.

Registration is open now:
https://www.eventswithdisney.com/profile/form/index.cfm?PKformID=0x915877abcd&Country=United%20States

*Please note that this registration link is intended for U.S. residents only.

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Celebration, FL

Opening Hours

Monday	9am - 5:30pm
Tuesday	9am - 5:30pm
Wednesday	9am - 5:30pm
Thursday	9am - 5:30pm
Friday	9am - 5:30pm

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http://www.DisneyInstitute.com/?CMP=SOC-DI-Facebook-Profile

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