Franklin County Department of Emergency Services

08/20/2026

**** issue resolved ***** as of 1635 8/20/2026

🚨 AT&T Telephone Issues📞

We are aware of a widespread AT&T issue affecting the carrier reaching our building telephone lines. 911 is NOT affected. This is currently being worked on by the vendors.

If possible, please use an alternate telephone provider to contact us. You may also reach us at 717-263-1611.

We appreciate your patience and understanding while this issue is resolved.

08/13/2026

https://www.fox43.com/article/news/local/franklin-county/pennsylvania-emergency-management-agency-waynesboro-multi-agency-resource-center/521-703a6dbd-65f5-429f-8154-fe6a8d7bd586

After July's flash flood hit Waynesboro, residents struggle with damages as standard insurance falls short. MARC offers vital aid. How is the community recovering?

08/06/2026

07/20/2026

💙 Motivated Monday 💙

Today we’re recognizing one of our trainees, Dispatcher 33, for his outstanding work during a recent robbery call.

Training in emergency communications is anything but simple. No two days are ever the same. Trainees learn to answer 911 calls, prioritize emergencies, dispatch multiple police, fire, and EMS units over the radio, manage non-emergency calls simultaneously, and make critical decisions under pressure—all while remaining calm and focused.

These skills played an integral role in the successful handling of a robbery incident. Roy’s dedication to learning, ability to stay composed under pressure, and commitment to serving our community are exactly what it takes to succeed in this profession.

Congratulations, Dispatcher 33! Keep up the great work—we’re proud to have you on the team. 👏🚓📞

07/16/2026

📞 Answer the Call! 📞

Today, we had the privilege of joining the Greencastle Cub Scout Day Camp for Day 4, where the theme was “Answer the Call.” Safe to say, that’s something we know a thing or two about! 😉

Our team spent the day teaching the Scouts about the proper use of 911, when to call for help, and what to expect when they reach a dispatcher. They also had the opportunity to tour our Mobile Command Center and learn more about the important role emergency communications plays in keeping our community safe.

Thank you for inviting us to be part of such a fun and educational day. We hope we inspired a few future first responders!

07/11/2026

🚨 SCAM ALERT ‼️

We have been receiving many calls about a scam going around Franklin County. The people doing these scams are always evolving and making them seem more credible and real...

Please read this info graphic, and ensure your friends and family do not fall victim of these scamming calls and schemes.

07/04/2026

🇺🇸 Happy Independence Day! 🇺🇸

Today, we celebrate the 250th anniversary of America and wish everyone a safe and happy Fourth of July!

As you enjoy the festivities, please remember to stay hydrated, limit your time in the heat, and take care of yourself and those around you. See the heat safety tips below.

Our team is here 24 hours a day, 7 days a week, 365 days a year—ready to answer the call whenever you need us.

Have a safe, fun, and memorable Independence Day! 🇺🇸🎆

07/01/2026

👏 Congratulations to Cody, our Employee Spotlight of theMonth! Your hard work, dedication, and commitment to serving our community do not go unnoticed.