UVA Medcom

University of Virginia's Medical Communications Center.
1215 Lee St., Charlottesville, VA 22908
Alwa Activate the UVA Mass Casualty Plan when required.

The Medical Communication Center is located adjacent to the Emergency Department of the medical center and is commonly referred to as "MEDCOM". Our highly trained staff provides services 24 hours, 7 days a week. Below is a sample of some of the responsibilities of a Communications Coordinator:

Receive patient care reports from pre-hospital providers for patients they are transporting to UVA

Emergency Department. Provide pre-hospital providers the ability to speak with a physician for medical command as needed. Work with the ED Attendings to activate Trauma Alerts based on multiple factors. Activate the Hazardous Materials Plan when required. Closely monitor several radio frequencies

Perform emergent and non-emergent dispatching for Medic V,
Pegasus Ground, Pegasus Air, and the Neonatal Emergency Transport Team (NETS). Track events for Special Events Medical Management (SEMM)

Monitor multiple 12-lead transmission software from pre-hospital providers. Provide flight following for transient aircraft. Coordinate all aircraft traffic at the University of Virginia. Work alongside Emergency Management personnel

Activate the Hospital Diversion Plan when required

Work within the TJEMS Regional MCI plan when activated

Disseminate High Priority communications via E-Notify system

Process Mutual Aid Requests

Communicate with Emergency Department Team Manager

Notify the Emergency Department Attending when critical patients are inbound to the Emergency Department. Work with the hospital command center when activated

Activate the PAIP as required. Communicate with other agencies, including Shenendoah National Park

Monitor various cameras throughout the medical center

Track UVA Medical Transport Network vehicles via satellite GPS

05/29/2026

05/21/2026

THE WHAT:
Great news! Beginning May 20th, UVA Medcom began preregistering EMS arrivals. We have also updated the EMS Arrival Board.

THE WHY:
This change is intended to help improve preparedness prior to patient arrival and reduce bottlenecks that slow down your return to service time.

THE ASK:
When calling Medcom by phone to provide report, please begin with your agency name and unit identifier, followed by the patient’s name and date of birth. If this information is unavailable or you are unsure of its accuracy, no problem — we will continue with the standard registration process upon arrival.

We appreciate your partnership and support as we implement this process

04/17/2026

We are saddened by the loss of one of our former communications specialists, Rick Tevendale. Rick passed with family by his side. Rick was instrumental in training quite a few staff throughout his time in Medcom. Prayers for Shawn, Janet, and the family.

02/04/2026

Don’t wait, register today, for the UVA February 2026 VILT on STEMI Recognition!

02/03/2026

A little dual medevac response today. Thanks to the folks in Madison and PHI Aircare 6 for the help.

01/09/2026

ALERT - Lane Rd has reopened. Operations normal.

12/02/2025

Training Opportunity

11/08/2025

Our thoughts and prayers for the flight crew and their families, the communications specialists and staff of Vanderbilt Lifeflight.

Address

1215 Lee Street
Charlottesville, VA
22903

Telephone

+14349249287

Website

http://www.uvamedcom.com/

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