Laramie County Combined Communications Center

03/13/2026

The fact that the Bison is our mascot could not have been truer than it was today! Our team took 228 calls between 11&12 today. We have our struggles here at the center, but we are stronger together!! When one bison leads the way into a storm, others often follow, reinforcing this behavior within the herd.

I have never been as proud to be a member of this team than I was today. Teamwork was on full display, and not just internally but CFR not only called to offer help, but brought us goodies and challenge coins!!! The incredible Roxanne Van Gundy sent us pizza all the way from Emporia!

Fantastic work done by all!! We pray that our team, our responders, and everyone gets home to find their homes, fur babies, and family intact! Thank you all for your support!

Bison are known for their unique behavior of running into storms, which is an adaptive survival strategy that helps them minimize exposure to harsh weather conditions.

Bison have been observed facing storms head-on rather than seeking shelter or running away. This behavior is attributed to several factors:
Minimizing Exposure: By running into the storm, bison reduce the time they spend exposed to its effects. This strategy allows them to pass through the storm more quickly compared to if they were to run with it or remain stationary.

Facing into the wind decreases the surface area exposed to harsh winds, which helps reduce wind chill and energy expenditure. This is crucial for maintaining their body temperature during extreme weather. (I do not recommend this for our citizens today)!!

Bison are social animals, and their collective movement can enhance survival rates. When one bison leads the way into a storm, others often follow, reinforcing this behavior within the herd.

03/12/2026

Another Update!

***ACCIDENT ALERT***

Due to the pending dust storm, the Cheyenne Police Department will be on accident alert.

This means if you are involved non-injury, non-alcohol or drug related crash, please exchange information.

Please remember to slow down and stay alert while traveling on the road.

03/12/2026

Information from Black Hills

03/12/2026

*** Reminder ****
If you don't have to be out right now, don't!

03/12/2026

***** IMPORTANT INFORMATION *****
PLEASE DO NOT CALL 911 to report a power outage. Power is out throughout the county, Black Hills, High West, and everyone is doing the best they can.

We are currently experiencing an extremely high call volume processing approximately 60 calls per hour with our staff of 4. This includes radio dispatching. We are receiving reports of wires down, property damage, car accidents, etc. If no one is injured and is not causing a fire hazard, etc., please do not call 911 to report property damage. You can file a report with the appropriate authority.

**** If you do not have a life or death emergency please do not call 9-1-1. ******

I-25 and I-80 are both effectively closed to light, high profile vehicles due to extreme blow over risk.
Wind gusts upwards of 100 mph are expected.
⚠️ I-25 is closed to all high profile vehicles under 80,000 lb.
⚠️ I-80 is closed to all high profile vehicles underb 60,000, with the area from Laramie to Rawlins closed to HPVs under 75,000
This weather is powerful, unrelenting and dangerous. Please find the nearest safe haven to wait out this wind storm.

**** Laramie County Sheriffs office has suspended vin inspections for the remainder of the day ***

03/05/2026

For most people dialing 911, it's one of the worst days of their lives. Most of the calls we get are people in their very worst moments! That wasn't the case last night, as one emergency call instead brought joy to all involved!

Jennifer who has been with us nearly 19 years, delivered a baby over the phone at around 0130 this morning! The last we heard Mom and Baby were doing well and being transported! These situations are rare and special to all of those involved! Congratulations everyone!

This incident highlights the rare but possible role of 911 dispatchers in guiding callers through childbirth when emergency services are delayed or just a stubborn baby ready to see the world, using established protocols to ensure safety and support. Our dispatchers are trained to handle every call that comes our way but these are by far the favorites!

02/17/2026

Congratulations, Violet on completing graduation this past Saturday! Violet is now a fully trained Emergency Telecommunicator. Violet began her career with us March 3, 2025. Violet even volunteered to put her training on hold for a few weeks to assist with staffing. We appreciate Violet's flexibility and teamwork!

Thank you to everyone that contributed to Violet successfully completing the training program! Not only does completing training require dedication, initiative, and commitment from the trainee and their support system, but it truly takes a village!

Dispatcher graduation marks the completion of intense training, typically lasting 4–8 months and involving extensive instruction on topics like emergency protocols, radio procedures, and CAD systems. Graduates are certified to handle critical emergency and non-emergency calls, often within police or fire academies.

LCCCC TRAINING PLAN
4 weeks classroom training including International Academy of Emergency Dispatch, becoming Emergency Medical, Fire, and Police Dispatch certification
6 - 9 Months of in-house on the job training
2 weeks of Wyoming Law Enforcement Academy, Basic Telecommunicator Training
CPR Certification
Monthly Continuing Education Requirements
National Crime Information Center (NCIC) and Criminal Justice Information Services (CJIS) certification

Key Aspects of LCCCC Dispatcher Training & Graduation:
Curriculum: Training includes emergency medical dispatch (EMD) protocols, phone/radio techniques, and state/national criminal database usage.
Requirements: Graduates often must meet high standards for accuracy, communication, and composure under pressure.
Certification: Graduates receive certification from organizations like the International Academies of Emergency Dispatch (IAED), which are valid for two years.

02/13/2026

We would like to thank the kyleplushanswerthecall.org organization for providing some valuable training yesterday. Though there were some technical difficulties! Ron and Jill shared the story of their remarkable son Kyle and how Public Safety Telecommunicators and first responders can impact an individual in need. Jill and Ron created the Kyle Plush Answer the Call Foundation to turn their tragedy into a positive for Telecommunicators throughout the country. They continue to choose to inspire and contribute towards positive change for a system that failed them.

Jill and Ron you truly are an inspiration to us all, a solid reminder of why we should continue to improve and be our best selves every day!

https://kyleplushanswerthecall.org/



https://www.youtube.com/watch?v=ipNsLyhHsOQ&pp=ygUKa3lsZSBwbHVzaA%3D%3D

Uplifting families and communities to live their best lives

02/07/2026

Happiest of birthdays to Telecommunicator Nikki.

Nikki joined our team in November 2022 from Omaha, where she already had four years of dispatching under her belt!

Nikki is an active trainer, participates in the morale team, and has become an unofficial wellness coach for all of us at the center, providing monthly wellness tips and goals for all center employees. Her mama has even adopted the center and keeps us well stocked up on baked goodies for special occasions (which is not always helping with our wellness goals, but certainly always appreciated)!

Yes, Nikki is working today and we wish her a wonderful day. If you catch her, please wish her a very very happy birthday and try to take it a little easy on her, as it is HER day! Cheers to another lap around the sun Nikki!🥳🎂🍨

02/02/2026

Congratulations to our very own Megan (Supervisor) and Amy (Training and Compliance Coordinator) who last week, joined dispatchers from Colorado, Wyoming and South Dakota at Jeffcom 911 to take NENA - National Emergency Number Association CMCP class. Congratulations to class #191!

Megan and Amy both put in extra hours to ensure that their work was caught up and that nothing fell behind in their absence! We a grateful for their initiative and ambition but sure are glad to have them back in the office!

NENA’s Center Manager Certification Program (CMCP) is designed to equip recently-hired, newly-promoted, and aspiring PSAP and 9-1-1 Authority Managers and Supervisors with the tools needed to manage their agency effectively through a rigorous 40-hour course of lecture and lab-based education. For more seasoned 9-1-1 professionals, the CMCP may serve to fill in some of the gaps and strengthen core competencies required in emergency communications center management.

The program serves as an affordable career advancement opportunity to anyone involved in public safety agency management, and provides education in subject areas that are critically important to anyone looking to forge a long and successful career path. The CMCP, unlike many other upper-level emergency communications training programs, utilizes a real-world, hands-on approach focused on topics encountered daily by managerial and supervisory personnel.

With a curriculum built by current and former 9-1-1 center managers with decades of combined supervisory and training experience, the program will provide you with knowledge and skills that can immediately and drastically improve your on-the-job effectiveness and enhance your agency’s everyday operations.

02/02/2026

Congratulations, Renee on completing graduation this past Saturday! Renee is now a fully trained Emergency Telecommunicator. Renee began her career with us March 3, 2025. Thank you Renee for being part of our little dysfunctional family!! We have a couple getting ready to come out of training be on the lookout for their episode of Humanizing the Headset!!! Thank you to everyone that contributed to Renee successfully completing the training program! Not only does completing training require dedication, initiative, and commitment from the trainee and their support system, but it truly takes a village!

Dispatcher graduation marks the completion of intense training, typically lasting 4–8 months and involving extensive instruction on topics like emergency protocols, radio procedures, and CAD systems. Graduates are certified to handle critical emergency and non-emergency calls, often within police or fire academies.

LCCCC TRAINING PLAN
4 weeks classroom training including International Academy of Emergency Dispatch, becoming Emergency Medical, Fire, and Police Dispatch certification
6 - 9 Months of in-house on the job training
2 weeks of Wyoming Law Enforcement Academy, Basic Telecommunicator Training
CPR Certification
Monthly Continuing Education Requirements
National Crime Information Center (NCIC) and Criminal Justice Information Services (CJIS) certification

Key Aspects of LCCCC Dispatcher Training & Graduation:
Curriculum: Training includes emergency medical dispatch (EMD) protocols, phone/radio techniques, and state/national criminal database usage.
Requirements: Graduates often must meet high standards for accuracy, communication, and composure under pressure.
Certification: Graduates receive certification from organizations like the International Academies of Emergency Dispatch (IAED), which are valid for two years.