Clicky

Consumers Advancing Patient Safety

Consumers Advancing Patient Safety Envisions a partnership between consumers and providers to create global healthcare systems that are safe, compassionate and just. Consumers Advancing Patient Safety (CAPS) is a consumer-led nonprofit organization formed to be a collective voice for individuals, families and healers who wish to prevent harm in healthcare encounters through partnership and collaboration.

CAPS is committed to exploring and contributing the wisdom and experience that consumers can offer to patient safety research, education of both consumers and providers, reporting of bad outcomes and near misses, development and implementation of solutions that can prevent harm, and policy making that will help create healthcare systems that are safe, compassionate and just.

CAPS is committed to exploring and contributing the wisdom and experience that consumers can offer to patient safety research, education of both consumers and providers, reporting of bad outcomes and near misses, development and implementation of solutions that can prevent harm, and policy making that will help create healthcare systems that are safe, compassionate and just.

Operating as usual

Lisa Morrise is inviting you to a scheduled Zoom meeting.Topic: Choosing PFAC Discussion TopicsTime: Apr 12, 2022 02:00 ...
03/28/2022
Video Conferencing, Cloud Phone, Webinars, Chat, Virtual Events | Zoom

Lisa Morrise is inviting you to a scheduled Zoom meeting.

Topic: Choosing PFAC Discussion Topics
Time: Apr 12, 2022 02:00 PM Mountain Time (US and Canada)

Join Zoom Meeting
https://us02web.zoom.us/j/89560536837?pwd=UzQxclg5SENnTVJzNlJhMWozZDVCdz09

Meeting ID: 895 6053 6837
Passcode: 119219
One tap mobile
+12532158782,,89560536837#,,,,*119219# US (Tacoma)
+13462487799,,89560536837#,,,,*119219# US (Houston)

Dial by your location
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
+1 669 900 9128 US (San Jose)
+1 301 715 8592 US (Washington DC)
+1 312 626 6799 US (Chicago)
+1 646 558 8656 US (New York)
Meeting ID: 895 6053 6837
Passcode: 119219
Find your local number: https://us02web.zoom.us/u/keFqSkcKoQ

Zoom's secure, reliable video platform powers all of your communication needs, including meetings, chat, phone, webinars, and online events.

Listen to Rosie Bartel share her powerful story and advocate for hand hygiene in this podcast:https://podcast.saninudge....
01/13/2022
Rosie Bartel on her experience as a Healthcare-Associated Infection survivor (United States) - Hygiene & infection prevention network

Listen to Rosie Bartel share her powerful story and advocate for hand hygiene in this podcast:

https://podcast.saninudge.com/1355380/9872823-rosie-bartel-on-her-experience-as-a-healthcare-associated-infection-survivor-united-states

On the podcast is Rosie Bartel. Rosie Bartel is a widow, a mother, and a grandmother. In this episode, she shares her personal story.In 2009, Rosie underwent a total knee replacement that developed into an MRSA staph infection. The Healthcare-Asso...

My friend Orley Bills III shared his thoughts on dealing with shepherding children through medically complex lives. Orle...
12/21/2021
Ep. 33: It’s OK to be Angry, w/ Orley Bills, LCSW | The Rare Life

My friend Orley Bills III shared his thoughts on dealing with shepherding children through medically complex lives. Orley is an amazing Social Worker with the palliative care team at Primary Children’s hospital. You may find this podcast helpful in any journey with loved ones facing illness and loss. I personally like his Mama Bear discussion and how all family members can be impacted by a person’s illness. It will just take about half an hour for you to hear the entire podcast:

The rollercoaster of emotions that comes along with having a medically complex child is an inherent part of the “job”.

11/15/2021
www.patientsafety.org

Check out the latest CAPS Newsletter: “Often becoming someone’s caregiver is not a choice nor does it come with much notice. Caregivers need to be supported!” I agree! Thankfully, this is National Caregiver’s Month in the USA. Other countries also honor caregivers. Unfortunately, support for caregivers varies widely."
https://www.patientsafety.org/wp-content/uploads/2021/11/Nov-2021-Newsletter-w_all_edits.pdf

09/17/2021
www.patientsafety.org

Which day is Patient Safety Day?

https://www.patientsafety.org/wp-content/uploads/2021/09/CAPS-Newsletter-Sept-2021-v3-w-HH-Edits.pdf

A NEW SERIES – ZOOMING for you: Restarting and Energizing PFACs - Easy to Implement How-To ListsBrought to you by:Consum...
09/08/2021
Welcome! You are invited to join a meeting: Restarting and Energizing PFACs-Easy to Implement How-To Lists: Meeting Remotely. After registering, you will receive a confirmation email about joining the meeting.

A NEW SERIES – ZOOMING for you:
Restarting and Energizing PFACs - Easy to Implement How-To Lists
Brought to you by:
Consumers Advancing Patient Safety (CAPS) and Healthcare and Patient Partnership Institute (H2Pi).

“Meeting Remotely”
You are invited to a Zoom meeting.
When: Sep 14, 2021, 02:00 PM Mountain Time (US and Canada)

Register in advance for this meeting:
https://us02web.zoom.us/meeting/register/tZwsde-hrD4sGtaht7GGg7TDK3WiYffunhre

After registering, you will receive a confirmation email containing information about joining the meeting.

Welcome! You are invited to join a meeting: Restarting and Energizing PFACs-Easy to Implement How-To Lists: Meeting Remotely. After registering, you will receive a confirmation email about joining the meeting.

07/23/2021
www.patientsafety.org

Check out this month's CAPS Newsletter featuring a profile of patient advocate Marc Berlin and more:
https://www.patientsafety.org/wp-content/uploads/2021/07/CAPS-Newsletter-July-2021.pdf

Health Equity is about everyone.
01/18/2021

Health Equity is about everyone.

From our friends at Comagine Health:
11/19/2020

From our friends at Comagine Health:

11/14/2020
www.patientsafety.org

From the CAPS November Newsletter:

At this time of year in many countries we celebrate Thanksgiving. At my home on Thanksgiving Day we talk about the Father of our Pilgrim ancestors, the Vicar of a large parish in Cranbrook, England in the late 1500s called St. Dunstan’s. His writings about the Black Death remain and it’s interesting how he commented on how behaviors impacted outcomes. William Eddye wrote in 1598, “This infection was got into all the inns and victuallying houses of the town places then of great misorder... Together with this infection there was a great dearth at the same time, which was cause also of much heaviness and sorrow.” Unlike the poorly understood plagues of the Middle Ages, the new-age COVID-19 plague is being fought with the best of science and patient care. Learning how to prevent and treat the COVID-19 virus grows month to month.
Our CAPS members feel mixed emotions as COVID-19 cases continue to surge in the United States and Europe. Advisors report everything from attentive patient-centered care for COVID and other needs to dismissive, unfortunately non- patient-centered care hiding behind supposed COVID precautions...
For more, go to:

https://www.patientsafety.org/wp-content/uploads/2020/11/Newsletter-CAPS-November-2020v_pdf.pdf

Patient Advocate and amazing Artist, Alice Marie Perreault, has designed and curated a marvelous book Sometimes and Alwa...
09/20/2020
Sometimes and Always

Patient Advocate and amazing Artist, Alice Marie Perreault, has designed and curated a marvelous book Sometimes and Always for
young children experiencing the COVID-19 quarantine. Enjoy this brief, delightful video of Alice’s (and several children’s) work!

https://youtu.be/lG6jQuozz9U

A children's book about feelings that surround Covid-19 made with drawings from preschoolers

09/17/2020

CAP Board member, Marty Hatlie, sent this video from National Payient Safety Day Activites:

Remembering persons harmed by medical error today in Washington, DC. Each flag has a name ...
09/17/2020

Remembering persons harmed by medical error today in Washington, DC. Each flag has a name ...

09/17/2020

Washington, D.C. – Today, the nonpartisan nonprofit Patient Safety Movement Foundation will lead a demonstration in the nation’s capital to raise awareness for the patient safety crisis that claims more than 200,000 lives annually in the U.S. due to preventable medical harm.

The demonstration begins at 10 am ET from Freedom Plaza and participants will walk down Pennsylvania Avenue to the Capitol Lawn, where they will hold a remembrance of loved ones lost needlessly to preventable medical errors. The demonstrators will also demand the creation of a National Patient Safety Board to implement data-driven standards, transparency, accountability, and aligned incentives.

The demonstration kicks off the Foundation’s Unite For Safe Care activities for World Patient Safety Day — the World Health Organization-established day of awareness and action each September 17th. At 5pm ET, the Foundation will broadcast its free Unite For Safe Care virtual event on YouTube Live, co-hosted by eSports phenomenon Jake Lyon and keynoted by President Bill Clinton, and featuring a special musical performance by pop icon Belinda Carlisle.

“COVID-19 has exposed the safety gaps in our healthcare system that already cause 200,000 deaths a year,” said Dr. David B. Mayer, CEO of the Patient Safety Movement Foundation. “Many of us also have very personal stories of loss and tragedy related to preventable medical harm. Now is the time for change and improvement as we work toward zero preventable patient deaths by 2030.”

The Patient Safety Movement Foundation’s Unite For Safe Care campaign is co-convened with the American Society of Anesthesiologists, The Leapfrog Group, and the International Society for Quality in Health Care.

09/14/2020
www.patientsafety.org

From our September Newsletter:

The first year my youngest child was alive, we experienced sixteen hospitalizations. Each time, serious mistakes impacted us, some for a lifetime. I thought, “How come we seem to have such bad luck?”
Later, I found patients and caregivers may have an expectation for safe care, but don’t understand that the care they receive is less than optimum. Many others feel errors in their care are isolated, unique mistakes.
The isolated nature of receiving care and sense that mistakes are one-off events contributes to the low demand for improvements in care. This is exacerbated by systems that choose to avoid ownership of mistakes or act as though problems don’t
happen. Perhaps counter intuitively, systems that acknowledge and track error openly end up with lower rates of error.
Read more here:

https://www.patientsafety.org/wp-content/uploads/2020/09/Newsletter-CAPS-September-2020v_pdf.pdf

Sharing Tracy Granzyk’s post about the 5th Issue of Please See Me magazine, "Heroes." “So many people to thank for getti...
07/29/2020
PLEASE SEE ME

Sharing Tracy Granzyk’s post about the 5th Issue of Please See Me magazine, "Heroes."
“So many people to thank for getting this double issue out the door, starting with my small but mighty editorial team: John Flynn-York @amlarks & stephen granzyk. So very grateful for the support of MedStar Institute for Quality and Safety & David Mayer, and our new partner @MDHumanities who believed in our mission of elevating the voices and health stories of vulnerable populations and those who care for them to offer grant support for the coming editorial year. And finally, the talented writers and artists who contributed to his issue! Our cover image is mixed media by @janetbiehl inspired by #photographer @philipmontgomery series at front lines of care in @nytmag in April. Our #COVID19 Section cover image is by #residentphysician Julie Muchinyi @aluche_events_ and captures a woman in front of her hospital paying homage to the #healthcareheroes coming and going.

Call for Winter Issue is open through October 1st. The theme is "Bias." Find us at www.pleaseseeme.com

Cover Image: Untitled, from the Homage to Medical Frontliners series by Janet Biehl, inspired by photographs by Philip Montgomery.

07/10/2020
www.patientsafety.org

Please read the CAPS July Newsletter which includes “Meeting Coronavirus Personally (sorry this is a little longer than usual)
It started as sniffles. Those were easily chalked up to seasonal allergies. I had been careful to social distance and wash my hands regularly! I wiped down my door k***s and counters and other surfaces with disinfectant.
I woke up early that Friday in May to prepare for a webinar. I was asked to share how patients could prepare for the potential of hospitalization for themselves or loved ones. It was still early in the Mountain West when the webinar was over. Then suddenly I felt like I couldn’t breathe. My entire body ached. I was drenched in sweat. At only ten in the morning I crawled back into bed and slept until five pm.
The coughing really kicked in then. (Click for more)

https://www.patientsafety.org/wp-content/uploads/2020/07/Newsletter-CAPS-July-2020v1.pdf

Our colleague Kellie Goodson from Vizient, Inc sent this. Could you please complete this survey and share with your pati...
07/02/2020
PFAC survey #2

Our colleague Kellie Goodson from Vizient, Inc sent this. Could you please complete this survey and share with your patient networks?
“Vizient and Sg2 would like to continue to bring the voices of patients and families to its member health care organizations to help navigate the reopening of health care services such as elective surgeries and procedures during the COVID-19 pandemic. They welcome Patient and Family Advisors from across the U.S. to provide feedback via a pulse survey (short 12 questions survey that should only take 5 minutes to complete). They would like to get as much feedback as possible by July 7th, so please pass this survey along to any patient or family care giver in your network. Vizient will create a report and make it publically available to its members and to patients and families who complete the survey.

Take the pulse survey here: https://www.surveymonkey.com/r/MRXZSNF

Take this survey powered by surveymonkey.com. Create your own surveys for free.

Our conversation with Dr Ronald Wyatt about #healthcare  #inequity has been updated. We had to get a new YouTube link. T...
06/13/2020
Health Equity During COVID-19

Our conversation with Dr Ronald Wyatt about #healthcare #inequity has been updated. We had to get a new YouTube link. Thanks for the dozens of views so far. If you want to see the short video or rewatch it, tune in here: https://lnkd.in/gKe4n99

A Discussion with Dr. Ron Wyatt Listen to us and lead with love. Do not enter our house through your gate, wait for permission. Accept that you will never be...

Health Equity During COVID-19 updated link: https://youtu.be/yP-_56IqOCADr Ron Wyatt explains Health Inequity and what w...
06/03/2020
Health Equity During COVID-19

Health Equity During COVID-19 updated link: https://youtu.be/yP-_56IqOCA
Dr Ron Wyatt explains Health Inequity and what we can do to heal now. “Learn to value all people. If you value me, help me with the resources I need. We can change the world.” Please amplify this message!

A Discussion with Dr. Ron Wyatt Listen to us and lead with love. Do not enter our house through your gate, wait for permission. Accept that you will never be...

Here are the first two videos in a series of COVID-19: Patients, Families and Providers in Conversation. These videos ar...
05/18/2020
Learning from COVID 19 Patients

Here are the first two videos in a series of COVID-19: Patients, Families and Providers in Conversation. These videos are a collaboration of three organizations:
Consumer Advancing Patient Safety (CAPS), Project Patient Care (PPC) and Healthcare and Patient Partnership Institute (H2Pi). #healthcare #patientcare #telehealth #COVID-19 #Coronavirus
Preparing for Hospital Visit: https://youtu.be/gsjmZ4AnlN8
Learning from COVID-19 Patients: https://youtu.be/4-bSUO4NH-o

This video is focused on understanding what COVID-19 patients are going through, how we can do a better job of helping them heal, and improving the overall s...

This is a good graphic to share!
05/13/2020

This is a good graphic to share!

This is National Stroke Awareness Month. When it comes to stroke, every minute counts, and clinicians warn that COVID-19 also may increase the risk of stroke and blood clots. To recognize the symptoms of stroke and help patients get the treatments they need to survive and reduce brain damage, remember the acronym F.A.S.T.: Face drooping, Arm weakness, Speech difficulties, and Time to call emergency services. Learn more at www.cdc.gov/stroke/communications_kit.htm.

A Fireside Chat: Patient Advisors in PandemicsPatient advocates from the Consumers Advancing Patient Safety Consumer Adv...
04/18/2020
A Fireside Chat: Patient Advisors in Pandemics

A Fireside Chat: Patient Advisors in Pandemics

Patient advocates from the Consumers Advancing Patient Safety Consumer Advisory Panel and the Comagine Health Patient and Family Advisory Council met together to share robust discussion about Patients in a Pandemic. They explored issues with great relevance to patients, caregivers and providers. Comagine’s Kimberly Mueller, LCSW, and Joan Gallegos, MSW, RN shared coping strategies and talked about stress relievers for persons who may be at home or persons whose loved ones were in hospitals or congregant living situations.

Advisor Jodi Hansen expressed the importance of hope. This topic evoked many responses and persons noted the importance of compassionate communication, especially in times of unique stress. Advisor Diann Folkersen addressed how even providing simple choices boosts patients’ sense of autonomy. Advisor Rachel Weissburg noted the importance of Advance Directives and having these discussions now with all adult members of a family unit. Advisor Chrissy Blackburn noted that patients have contributed to tools that will be available at her facility to guide patients in advance planning. Advisor Janice Tufte touched on the importance of understanding equity issues and the social determinants of health. Advisor Maurice Wells, for example, shared how meals were available for senior citizens in his community.

You will find this recording contains great insights and resources as you look at how Patients approach a Pandemic.

You can view the webinar by clicking here https://youtu.be/UwNR4eohbe0

Address

321 N Clark St., Suite 500
Chicago, IL
60654

General information

Researchers estimate that more than 118,000 adverse events occur daily in hospitals (BMJ Qual Saf 2013;22:809-815 doi:10.1136/bmjqs-2012-001748) and that medical errors are the third largest cause of death in the United States. How safe are you in the care of your health system? In collaboration with other national advocates and stakeholders work to form a more perfect union among patients, providers, policymakers, consumers and businesses to make health care safer. It is our hope that CAPS will help educate consumers on patient safety issues and bring all stakeholders together toward solutions that rid our system medical harm. Founding Advisors Geraldine H. Amori, PhD Risk Management and Patient Safety Institute Shelburne, VT Carol A. Armenti Toms River, NJ Diana T. Artemis, MS Falls Church, VA Howard S. Cohen, MD Portland, OR Rebecca DeVivo, MPH, MSW Chicago, IL Mitchell L. Dvorak, MS, CAE Former Executive Director Consumers Advancing Patient Safety Chicago, IL Vikki Entwistle, PhD Health Services Research Unit University of Aberdeen – Scotland Jason M. Etchegaray, PhD Institute for Healthcare Excellence The University of Texas M. D. Anderson Cancer Center Houston, TX Roger Fritz (deceased) President Leadership By Design, Inc. St. Louis, MO Gerald R. Goodman, DrPH Houston, TX Roxanne J. Goeltz Burnsville, MN Suzanne Graham, RN, PhD Patient Safety Director Kaiser Permanente Oakland/Pasadena, CA Kaiser Permanente Oakland/Pasadena, CA Martin J. Hatlie, JD President Partnership for Patient Safety (p4ps) Chicago, IL Maryella E. Jansen Deputy Executive Director Department of Health Medical Quality Assurance Commission Olympia, WA Linda K. Kenney President, Founder Medically Induced Trauma Support Services (MITSS) Chestnut Hill, MA Sharon K. Martin, M.Ed. The University of Texas M. D. Anderson Cancer Center Houston, TX Rebecca Martins Executive Director Institute for Self-Directed Care Warren, ME Beverley McDonald Michigan Consumer Health Care Coalition Berkley, MI Suzanne Mintz President, Co-founder National Family Caregivers Association Kensington, MD Virginia Morrison, JD Executive Vice President/ Chief Financial Officer Health Care Mediations, Inc. San Anselmo, CA Sara A. Olson, RN, BSN President, Olson Consulting, Inc. Program Director, Quality Focus, Inc. Portland, OR Jonathan C. Peck President and Senior Futurist Institute for Alternative Futures Alexandria, VA William Rowley, MD Institute for Alternative Futures Alexandria, VA Paul M. Schyve, MD Senior Vice President Joint Commission on Accreditation of Healthcare Organizations Oakbrook Terrace, IL Susan E. Sheridan, MIM, MBA Co-founder, President Consumers Advancing Patient Safety Boise, ID Debora Simmons, RN, MSN, CCRN, CCNS Institute for Healthcare Excellence The University of Texas M. D. Anderson Cancer Center Houston, TX Patricia Stinchfield, RN, MS, CPNP Director Infectious Disease/Infection Control Services Children’s Hospitals and Clinics Minneapolis/St. Paul, MN Gail O. VanZyl Director Risk, Regulatory & Health Information Services Catholic Healthcare West Phoenix, AZ Adam Welsh Senior Vice President, Healthcare Consulting APPTIS Falls Church, VA John Whittington, MD Patient Safety Officer OSF Healthcare System Peoria, IL Kenneth C. Wilson, MD, MS, CPE Norton Healthcare Louisville, KY Judith Winter Greenbank, WA Peter K. Wong, PhD, MS, MBA, RPh Regional Director, Pharmaceutical Care & Services Mercy Health Partners, Mercy Hospital at Western Hill Cincinnati, OH 45238

Telephone

(312) 445-6477

Alerts

Be the first to know and let us send you an email when Consumers Advancing Patient Safety posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Consumers Advancing Patient Safety:

Videos

Category

Nearby government services


Other Public Services in Chicago

Show All

Comments

Join the Partnership to Improve Patient Care for A Webinar: Unpacking ICER's Models Assessing COVID-19 Treatments Date: Thursday, Jul. 9 Time: 11:00 a.m. ET Location: Webinar Link Provided Upon RSVP COVID-19 has presented an unprecedented challenge for our society. It has taken its toll on our health care system and ground much of society to a halt. It has also presented unique challenges for the patient and disability community that are at higher risk for complications should they contract the disease along with the added burden of attempts in many states to implement discriminatory crisis standards that would deny them care in a shortage. In the midst of this, the Institute for Clinical and Economic Review (ICER) has released a model for determining the “value” of treatments for COVID-19. ICER has made clear they intend to continue using this model for future new treatments, making it seminally important that we understand the model and what it could mean for COVID-19 treatment access and future treatment development should it be relied on by policymakers and payers. Please join us for a discussion with a panel of experts on these topics on July 9, 2020 at 11 a.m. ET. Panelists include: Adolph Falcon, National Alliance for Hispanic Health Colin Killick, Disability Policy Consortium Richard Xie PhD, Innovation and Value Initiative Please RSVP to [email protected] Please let us know if you have any accommodation or accessibility requests.
Are you living with or interested and involved with #RareDiseases ? You might like to attend the NORD Patient and Family Forum to be held in Cleveland May 14-16th 2020 https://rarediseases.org/living-rare-event-details/ there are Patient and Family and Student Scholarships available too!
On Thursday, Jan. 30, at 1 p.m. EST, Consumers Advancing Patient Safety is hosting a free online session to discuss questions raised during their recent Healing After Harm webinar. Mary Ellen Mannix, MEd, MRPE, and Martin Hatlie, JD, will discuss restorative practice and CANDOR (Communication and Optimal Resolution) and how they may be implemented in your facility. No registration is necessary; join online at https://global.gotomeeting.com/join/369235157or dial 872-240-3212 (Access Code: 369-235-157).
Welcome to our new partners, Consumers Advancing Patient Safety (CAPS) and the Louise H. Batz Patient Safety Foundation! Thank you for your dedication to improving patient safety and joining the movement to achieve ZERO. #PLAN4ZERO #patientsafety
THE RISING COST OF HEALTH CARE If you missed our LIVE show today with Dr. Knitasha V. Washington team, catch a listen AUDIO: http://bit.ly/2tyTTef #breaking #news #Health #mentalhealth #Healthcare #Insurance #recovery #Fitness #Life #Cancer #education #diet #food #salud #work #success #trump #world #video #marketing
If you have a Twitter account, please tweet this we need the cause to go viral if we are to make change happen in the Florida Free Kill Law, just copy/paste the following: Are you FL #FreeKill like Debbie? http://bit.ly/2z32ibt Please #TakeAStand and sign letter to #takeaction for #patientsafety in #hospital