Citizens Utility Board

Citizens Utility Board Since its inception in 1984, the Citizens Utility Board has been blocking rate hikes and fighting fo Since 1984, CUB has helped save Illinois consumers more than $10 billion by blocking rate hikes, winning refunds, cutting phone bills, and fighting for consumer protections in Springfield.

See what great services we offer Land of Lincoln consumers!

Operating as usual

Illinois consumers are facing the possibility of hundreds of dollars in higher heating bills this winter due to skyrocke...
11/01/2021
With an expensive winter ahead, CUB Help Center aims to protect consumers from ballooning gas bills - Citizens Utility Board

Illinois consumers are facing the possibility of hundreds of dollars in higher heating bills this winter due to skyrocketing natural gas prices and aggressive utility spending. CUB has launched an online help center to advise gas customers on how to soften the blow of these potentially crippling price increases.

Illinois consumers are facing the possibility of hundreds of dollars in higher heating bills this winter due to skyrocketing natural gas prices and aggressive utility spending. Most supply rates went up again on Nov. 1, with major utilities charging about double 2020 prices. CUB has launched an onli...

University of Illinois will use a four-year $10 million USDA grant to study how renewable energy can share space with cr...
11/01/2021
$10 million grant examines how crops, solar can occupy same space

University of Illinois will use a four-year $10 million USDA grant to study how renewable energy can share space with crops, increasing farms' profits. The school's Institute for Sustainability, Energy, and Environment was picked to be the lead institution to design agri-voltaic systems, or farm-friendly photovoltaic solar panels.

The project will use land in different climates including Illinois, Arizona and Colorado.

URBANA, Ill. — University of Illinois will use a four-year $10 million USDA grant to study how renewable energy can share space with crops, increasing farms' profits.

With heating prices skyrocketing, energy efficiency is vital. Check out these EE programs: Ameren customers: https://bit...
10/30/2021

With heating prices skyrocketing, energy efficiency is vital. Check out these EE programs:
Ameren customers: https://bit.ly/3bsudD7
Nicor Gas customers: https://bit.ly/2ZuvMO5
Peoples Gas customers: https://bit.ly/2ZzfdRh
North Shore Gas customers: https://bit.ly/3BuIeLd

With heating prices skyrocketing, energy efficiency is vital. Check out these EE programs:
Ameren customers: https://bit.ly/3bsudD7
Nicor Gas customers: https://bit.ly/2ZuvMO5
Peoples Gas customers: https://bit.ly/2ZzfdRh
North Shore Gas customers: https://bit.ly/3BuIeLd

The solar farm’s first phase is expected become operational by mid-2023 and will produce 400 megawatts of electricity, e...
10/29/2021
Work starting on 13,000-acre solar farm in northern Indiana

The solar farm’s first phase is expected become operational by mid-2023 and will produce 400 megawatts of electricity, enough to power 75,000 households. The farm will ultimately generate 1.65 gigawatts of electricity.

KNOX, Ind. (AP) — An Israeli company has started work to build a solar energy farm that’s planned to cover some 13,000 acres (5,261 hectares) across two northern Indiana counties

10/29/2021
Coffee with CUB

Are you interested in electrification? Curious about energy and sustainability-related topics? Join CUB staff for another edition of Coffee with CUB, and have your questions answered live!

10/28/2021
CUB Fall Series- Financial Assistance

This October and November, join Citizens Utility Board (CUB) staff for a second informational series focused on savings, efficiency, and utility policy. During this event, two CUB experts will discuss financial resources available for low-income consumers. Topics will include:
-How to spot scams on your bills
-High gas prices this winter
-The Low Income Home Energy Assistance Program (LIHEAP)
-The Illinois Home Weatherization Assistance Program
-Utility bill assistance programs (gas & electric)
-The Low Income Home Water Assistance Program

10/28/2021
Conversations in the Community

Conversations in the Community highlights the work of community organizations in Illinois. It's an informal conversation talking about their work, access to services, utility assistance and issues.

Our CUB Fall Series: Financial Assistance virtual event is taking place today at noon! Topics will include high gas pric...
10/28/2021
Welcome! You are invited to join a webinar: CUB Fall Series- Financial Assistance. After registering, you will receive a confirmation email about joining the webinar.

Our CUB Fall Series: Financial Assistance virtual event is taking place today at noon! Topics will include high gas prices this winter, how to spot alternative supplier scams on your bills and LIHEAP. Register at https://bit.ly/3GywN8I for a chance to win a $25 gift card.

This October and November, join Citizens Utility Board (CUB) staff for a second informational series focused on savings, efficiency, and utility policy. During this event, two CUB experts will discuss financial resources available for low-income consumers. Topics will include: -How to spot scams on....

Consumers are facing the possibility of hundreds of dollars in higher heating bills this winter due to skyrocketing natu...
10/27/2021

Consumers are facing the possibility of hundreds of dollars in higher heating bills this winter due to skyrocketing natural gas prices. CUB Help Center explains why gas prices are high, outlines your rights and provides information about energy assistance. https://bit.ly/2Zzwnyo

Consumers are facing the possibility of hundreds of dollars in higher heating bills this winter due to skyrocketing natural gas prices. CUB Help Center explains why gas prices are high, outlines your rights and provides information about energy assistance. https://bit.ly/2Zzwnyo

Utilities offer their own gas efficiency programs, for single-family homeowners and multifamily building owners. Check o...
10/26/2021

Utilities offer their own gas efficiency programs, for single-family homeowners and multifamily building owners. Check out our recently updated fact sheets for:
Ameren customers: https://bit.ly/3jFczAv
Nicor Gas customers: https://bit.ly/3BcoDPG
Peoples Gas customers: https://bit.ly/3pK7ISn
North Shore Gas customers: https://bit.ly/3Eoar8h

Utilities offer their own gas efficiency programs, for single-family homeowners and multifamily building owners. Check out our recently updated fact sheets for:
Ameren customers: https://bit.ly/3jFczAv
Nicor Gas customers: https://bit.ly/3BcoDPG
Peoples Gas customers: https://bit.ly/3pK7ISn
North Shore Gas customers: https://bit.ly/3Eoar8h

10/26/2021

The next Mobile City Hall is kicking off in under 2 hours! Join us and City Clerk Anna Valencia between 11am-2pm at Piotrowski Park (4247 W. 31st St.) for utility help and more resources to help get you ready for winter!

Nicor Gas has contributed $5 million to assist its residential customers who are past due on their natural gas utility b...
10/25/2021

Nicor Gas has contributed $5 million to assist its residential customers who are past due on their natural gas utility bill and report a financial hardship, such as a job loss or illness. Apply for assistance: https://bit.ly/3vFARiy Read the article: https://bit.ly/3nx9Iee

Nicor Gas has contributed $5 million to assist its residential customers who are past due on their natural gas utility bill and report a financial hardship, such as a job loss or illness. Apply for assistance: https://bit.ly/3vFARiy Read the article: https://bit.ly/3nx9Iee

ICYMI: The Illinois Clean Jobs Coalition, of which CUB is a member, has received a United Nations award for “Extraordina...
10/24/2021

ICYMI: The Illinois Clean Jobs Coalition, of which CUB is a member, has received a United Nations award for “Extraordinary Leadership and Efforts in Support of Affordable and Clean Energy." Governor JB Pritzker says the coalition has been tireless in protecting our climate and ensuring "equity remains central to our focus." https://bit.ly/3ptAAhC

ICYMI: The Illinois Clean Jobs Coalition, of which CUB is a member, has received a United Nations award for “Extraordinary Leadership and Efforts in Support of Affordable and Clean Energy." Governor JB Pritzker says the coalition has been tireless in protecting our climate and ensuring "equity remains central to our focus." https://bit.ly/3ptAAhC

10/23/2021
Using a space heater this winter? Consider this. - Citizens Utility Board

With natural gas prices skyrocketing, is it better to turn down your thermostat and turn on a space heater? CUB's team did a deep dive. Read our WatchBlog: https://bit.ly/3b0f7Vc

Gas prices are skyrocketing right now, and it looks like these high prices will continue through the winter. CUB’s Consumer Advocacy Department has already received some calls: Consumers want to know if it’s better to turn down their thermostat and turn on a space heater. The short answer: If yo...

Illinois was recently rated the 13th most efficient state in a study by WalletHub, where the efficiency of auto- and hom...
10/22/2021
2021's Most & Least Energy-Efficient States

Illinois was recently rated the 13th most efficient state in a study by WalletHub, where the efficiency of auto- and home-energy consumption was assessed. Utah, New York and Massachusetts took home the top spots.

2021's Most & Least Energy-Efficient StatesAdam McCann, Financial WriterOct 12, 2021Adam McCann, Financial Writer Oct 12, 2021 Energy is expensive. In fact, it’s one of the biggest household expenses for American consumers. According to the U.S. Department of Energy, the average U.S. family spends...

Looking forward to tomorrow's Mobile City Hall event at Mann Park (3035 E. 130th St.) with City Clerk Anna Valencia! Sto...
10/22/2021

Looking forward to tomorrow's Mobile City Hall event at Mann Park (3035 E. 130th St.) with City Clerk Anna Valencia! Stop by our table between 11am and 2pm for resources on energy efficiency and more.

10/22/2021
Coffee with CUB

Time sure flies when there is so much to do! Join CUB staff for another edition of Coffee with CUB, and bring your questions for live answers about a range of utility-related topics.

Is your home ready for winter? Consider weatherstripping your doors and windows to keep the cold out and the warm in. Re...
10/21/2021

Is your home ready for winter? Consider weatherstripping your doors and windows to keep the cold out and the warm in. Read our WatchBlog on all things weatherstripping: https://bit.ly/3nfLcOn

Is your home ready for winter? Consider weatherstripping your doors and windows to keep the cold out and the warm in. Read our WatchBlog on all things weatherstripping: https://bit.ly/3nfLcOn

New CUB research on clean, affordable energy: Chicagoans who switch from natural gas to a heat pump would enjoy lifetime...
10/21/2021

New CUB research on clean, affordable energy: Chicagoans who switch from natural gas to a heat pump would enjoy lifetime savings of up to $47,000. That could potentially generate $25-$28B in cumulative savings for Chicago residents over the next 34 years. https://bit.ly/3ndB4FX

New CUB research on clean, affordable energy: Chicagoans who switch from natural gas to a heat pump would enjoy lifetime savings of up to $47,000. That could potentially generate $25-$28B in cumulative savings for Chicago residents over the next 34 years. https://bit.ly/3ndB4FX

10/21/2021
High gas bills: Why it's happening and what it means for you

Natural gas prices are double what they were last year, causing concern as we head into cold winter weather. CUB Executive Director David Kolata and CUB Deputy Director Sarah Moskowitz explain why we're seeing this spike in prices and what you can do about it.

Did you know: Illinois aims to put one million all-electric vehicles on the roads by 2030? Citizens Utility Board Execut...
10/21/2021
Illinois’ bold new green energy goal: 1 million all-electric vehicles by 2030

Did you know: Illinois aims to put one million all-electric vehicles on the roads by 2030? Citizens Utility Board Executive Director David Kolata tells WBEZ that different Midwestern states are competing as EV initiatives gain momentum: “I think we’re getting closer and closer to a transformational time.” What do you think?

Illinois green energy vision relies on revving up electric vehicle ownership and industry — with rebates, tax credits and incentives.

Grim news from Crain's Chicago Business as we head into what looks to be a painfully expensive winter for Peoples Gas cu...
10/20/2021

Grim news from Crain's Chicago Business as we head into what looks to be a painfully expensive winter for Peoples Gas customers. We've been warning about a heating-affordability crisis sparked by out-of-control gas utility spending. https://bit.ly/3nuw5B1

Grim news from Crain's Chicago Business as we head into what looks to be a painfully expensive winter for Peoples Gas customers. We've been warning about a heating-affordability crisis sparked by out-of-control gas utility spending. https://bit.ly/3nuw5B1

10/20/2021
CUB Fall Series: Home Energy Savings

This October and November, join Citizens Utility Board (CUB) staff for a second informational series focused on savings, efficiency, and utility policy.

During this event, a CUB expert will discuss:
-How to spot scams on your bills
-Utility programs designed to save energy
-Efficiency measures to reduce the amount of electricity you use in your home
-Tips and tricks for home weatherization to help keep your home as comfortable as possible

Our next Fall Series event is taking place TODAY at 3pm via Zoom. Join a CUB expert to learn about how to spot scams on ...
10/20/2021
Welcome! You are invited to join a webinar: CUB Fall Series: Home Energy Savings. After registering, you will receive a confirmation email about joining the webinar.

Our next Fall Series event is taking place TODAY at 3pm via Zoom. Join a CUB expert to learn about how to spot scams on your bills, utility programs designed to save you energy and more! Register for a chance to win a $25 gift card

This October and November, join Citizens Utility Board (CUB) staff for a second informational series focused on savings, efficiency, and utility policy. During this event, a CUB expert will discuss: -How to spot scams on your bills -Utility programs designed to save energy -Efficiency measures to re...

Are you worried about the high heating prices this winter? Be sure to check out our winter energy efficiency WatchBlog h...
10/19/2021

Are you worried about the high heating prices this winter? Be sure to check out our winter energy efficiency WatchBlog https://bit.ly/3lTY1hO and subscribe to our weekly newsletter at CitizensUtilityBoard.org for even more resources on how to save energy and money.

Are you worried about the high heating prices this winter? Be sure to check out our winter energy efficiency WatchBlog https://bit.ly/3lTY1hO and subscribe to our weekly newsletter at CitizensUtilityBoard.org for even more resources on how to save energy and money.

The Chicago Sun-Times' recent editorial on the high winter heating bills about to slam customers: "As your home heating ...
10/18/2021

The Chicago Sun-Times' recent editorial on the high winter heating bills about to slam customers: "As your home heating bill goes up — and it will — don’t blame renewable energy." There are 2 major reasons behind the high bills: High natural gas prices sparked by climate change and out-of-control utility spending. https://bit.ly/3BVPFvV This is why we fight for clean, affordable energy! Visit CUB's Help Center: https://bit.ly/3aPaaOR

The Chicago Sun-Times' recent editorial on the high winter heating bills about to slam customers: "As your home heating bill goes up — and it will — don’t blame renewable energy." There are 2 major reasons behind the high bills: High natural gas prices sparked by climate change and out-of-control utility spending. https://bit.ly/3BVPFvV This is why we fight for clean, affordable energy! Visit CUB's Help Center: https://bit.ly/3aPaaOR

ICYMI: If you rent, you need CUB's Renter Utility Guide. Going solar in an apartment? Weatherizing your rental home? Loo...
10/17/2021
Order CUB's Renter's Guide

ICYMI: If you rent, you need CUB's Renter Utility Guide. Going solar in an apartment? Weatherizing your rental home? Looking for a new place but don't know the questions to ask? This guide has the answers. Get your copy here:

Use CUB's free Renter's Guide to help you understand your rights as a renter and your options when it comes to utilities

Good story in the Chicago Tribune about the consumer benefits of the Climate & Equitable Jobs Act (CEJA): $4,000 electri...
10/16/2021

Good story in the Chicago Tribune about the consumer benefits of the Climate & Equitable Jobs Act (CEJA): $4,000 electric car rebate; $9,000 in savings on a solar roof; money-saving community solar programs and expanded energy efficiency. https://bit.ly/3ANgdhi

Good story in the Chicago Tribune about the consumer benefits of the Climate & Equitable Jobs Act (CEJA): $4,000 electric car rebate; $9,000 in savings on a solar roof; money-saving community solar programs and expanded energy efficiency. https://bit.ly/3ANgdhi

Did you know that renters spend about 45 percent more for energy per square foot than homeowners? This winter will be an...
10/15/2021

Did you know that renters spend about 45 percent more for energy per square foot than homeowners? This winter will be an expensive one, so practice energy efficiency and weatherize when you can. Download a copy of CUB's Guide for Renters and learn more: https://bit.ly/3DOxyZp

Did you know that renters spend about 45 percent more for energy per square foot than homeowners? This winter will be an expensive one, so practice energy efficiency and weatherize when you can. Download a copy of CUB's Guide for Renters and learn more: https://bit.ly/3DOxyZp

10/15/2021
Coffee with CUB

And just like that, we have reached another Friday! Join CUB staff on this edition of Coffee with CUB for a conversation about the latest in utility-related topics here in Illinois!

We're almost halfway through October and we still have a bunch of events taking place this month to provide you with imp...
10/14/2021
Upcoming CUB events for October 2021 - Citizens Utility Board

We're almost halfway through October and we still have a bunch of events taking place this month to provide you with important tips and information on energy efficiency and more. Check them out here: https://bit.ly/3mQUZdD

Happy October everyone, we are officially in fall and this month is also National Energy Awareness Month! Below you will find several events that can help you improve energy efficiency at home and protect your bottom line. CUB is happy to announce the CUB Fall Series beginning on Oct. 13; we hope to...

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309 W Washington St Ste 800
Chicago, IL
60606

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Tuesday 9am - 4pm
Wednesday 9am - 4pm
Thursday 9am - 4pm
Friday 9am - 4pm

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+13122634282

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Comments

I wholly support the Citizens Utility Board. This may seem trivial, but I recently contacted them about AT&T raising the 9-1-1 fee from $1.50 to $7.50. I don't have a problem supporting 9-1-1, but a $6.00 increase seemed excessive. Had a message from AT&T Executive Appeals. Ooops, it was an error and they are crediting my account $6.00 and reducing the fee back to $1.50. Check your bills! How many other people will just pay this without looking. We are a small business and every little bit matters. Thanks CUB!
Utilities in SW IL (Ameren IL) are skyrocketing. The excuse is that lower demand = higher rates. What are the options? They get you coming or going.
Regarding this document: https://citizensutilityboard.org/wp-content/uploads/2017/03/ARES_AvoidingElectricRipoffs_Ameren.pdf. If CUB promotes clean energy, why do you state the following: "Green plans shouldn’t distract from the best ways to help the environment and cut your electric bill: practicing energy efficiency or signing up for special plans that allow you to move your electricity demand to off-peak hours". First of all, it's misleading: RECs are certainly a better way to help the environment than any special plans to move the electricity demand, if that demand is based on payments to fossil/nuclear energy suppliers. If everyone was on REC-based plans, the investment in renewables would very shortly wean us off fossil fuels and nuclear. Secondly, the language used in the above document sounds contrary to CUBs professed commitment to "promote clean energy".
I and a friend of mine, Simona Katsman, have decided to found a student chapter of Chicago Area Peace Action (CAPA), a peace and social justice activist organization! Our CAPA chapter is dedicated to environmental, socioeconomic, and racial justice, as well as foreign policy reform. Specifically, we are pushing for a Green New Deal and the Clean Energy Jobs Act in Illinois. We are passionate about promoting the widespread use of urban agriculture to combat food scarcity in our communities, as well as supporting local businesses, especially in poor communities and communities of color. Our group is also committed to fighting against militarization (of the police and armed forces), environmental racism, and disparities in health care access across our communities. In short, our group is dedicated to pushing for a culture of peace. Our first campaign is for the Clean Energy Jobs Act (CEJA), which will help in transitioning Illinois' economy to clean energy jobs and driving job growth, specifically in communities of color and poor communities! Please sign this petition we just created in support of CEJA; it will just take a minute and will have a huge impact! For more info about our group or CAPA, please contact me at [email protected]. Thanks! PETITION:
Does the use of Optiwatt really save electricity usage and cost. It's advertised as saving up to 90%.
We do not have Com-Ed and have never had them so please stop sending me emails at : [email protected], about the crooks that run that utility. Thank you
How is it that Comcast can make their customers commit to a 2 year contract, and then raise their "rental and taxes". When will Downers Grove get more choices for internet and cable?
When will you have a free clinic on utility bills in the Worth area?
How do you fight AT&T? That company is the most despicable I have ever dealt with. My 89 year old mother in law has been without a phone since Sunday, and now they're saying it wont be fixed until tomorrow. She lives alone. She needs her phone. She pays her bills. AT&T just doesn't care.
Oh, it's on now! Dirty Power vs. Clean Energy in an epic battle of the bands. It's like an energy sector Eurovision. #CEJA
We have had the Consumer Choice At&t home phone package for years and it was $19 and then they passed that stupid bill and afterward it was $23 for a while and now it's going up another $3 in Sept. they say. Is this the road to making everyone give up their land lines? Any hope to prevent that?
Can you tell me by what authority Eligo IL LLC is obtaining Com Ed account numbers and hijacking accounts in Mount Morris?