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Citizens Utility Board

Citizens Utility Board Since its inception in 1984, the Citizens Utility Board has been blocking rate hikes and fighting fo Since 1984, CUB has helped save Illinois consumers more than $10 billion by blocking rate hikes, winning refunds, cutting phone bills, and fighting for consumer protections in Springfield.

See what great services we offer Land of Lincoln consumers!

Operating as usual

May is here and so are new CUB events to help save you money. Check out our list of top events taking place this month: ...
05/04/2022

May is here and so are new CUB events to help save you money. Check out our list of top events taking place this month: https://bit.ly/3kDmBCn

It's going to be a rough summer in Central and Southern Illinois. Ameren has said power bills could increase by as much ...
05/03/2022

It's going to be a rough summer in Central and Southern Illinois. Ameren has said power bills could increase by as much as $48 a month. CUB has set up CUBHelpCenter.com with efficiency tips and info on how to connect to energy assistance. https://bit.ly/3OW3QI4

ComEd has filed new rates with the Illinois Commerce Commission that will provide direct credits of more than $1 billion...
05/03/2022

ComEd has filed new rates with the Illinois Commerce Commission that will provide direct credits of more than $1 billion to customers over the next year. It's because the Climate and Equitable Jobs Act (CEJA) has a provision that protects consumers from spikes in energy prices. Read more about it in CUB's WatchBlog: https://bit.ly/3F9pnZu

Ahead of high electricity prices this summer, some Illinois gas utilities are charging their highest natural gas prices ...
05/02/2022

Ahead of high electricity prices this summer, some Illinois gas utilities are charging their highest natural gas prices in a decade. Energy efficiency is vital always, but especially so during times like this. Read our WatchBlog: https://bit.ly/38EiaV3

05/02/2022

Join CUB Executive Director Dave Kolata and Deputy Director Sarah Moskowitz for a lively discussion of environmental songs and their tie to current issues in the energy industry.

We’re enjoying this Energy News Network story about Ylanda Wilhite, a Chicago educator whose work with the Field Museum ...
05/01/2022
Chicago educator helps students make climate connections | Energy News Network

We’re enjoying this Energy News Network story about Ylanda Wilhite, a Chicago educator whose work with the Field Museum helps students connect with nature closer to home. On teaching students about sustainability, Ylanda explains “It’s bringing those types of conversations out of the students to make them realize that hey, you guys are already doing this.” Read the article here:

Through her work with the Mighty Acorns program, Ylanda Wilhite encourages kids to engage with nature in their city neighborhoods.

Last chance to tell CUB what actions you take to fight climate change (and enter your name for a chance to win LED bulbs...
04/30/2022

Last chance to tell CUB what actions you take to fight climate change (and enter your name for a chance to win LED bulbs!). Send us your submission by midnight: https://bit.ly/3s1S7xX.

Last Chance to get a reusable insulated tote bag. Perfect for a day at the beach, a picnic or a trip to the grocery stor...
04/30/2022

Last Chance to get a reusable insulated tote bag. Perfect for a day at the beach, a picnic or a trip to the grocery store. You can order yours here: https://bit.ly/3OOdFrr

Tough summer ahead in Central, Southern IL, as this story documents. This is why we've fought for strong clean energy po...
04/29/2022

Tough summer ahead in Central, Southern IL, as this story documents. This is why we've fought for strong clean energy policy and we're fighting to make sure the Climate & Equitable Jobs Act is implemented correctly to avoid future spikes like this https://bit.ly/3KqVwN3

Time is running out to tell CUB what actions you take to fight climate change (and enter your name for a chance to win a...
04/29/2022

Time is running out to tell CUB what actions you take to fight climate change (and enter your name for a chance to win a prize!). Send us your submission by 11:59pm on April 30: https://bit.ly/3F2iWqQ.

On Earth Day, Chicago Public Schools released its first climate action plan as a commitment to fighting climate change. ...
04/28/2022

On Earth Day, Chicago Public Schools released its first climate action plan as a commitment to fighting climate change. We're excited to see solar panels on the list for reducing their carbon footprint and teaching students about renewable energy! Read it here: https://bit.ly/3rUbDwj

For energy efficiency tips, check out CUB's Guide to Going Green: https://bit.ly/3EYfGwH

GOOD NEWS: Thank you to Governor JB Pritzker, Speaker Emanuel "Chris" Welch, Senate President Don Harmon, Ann M. William...
04/27/2022

GOOD NEWS: Thank you to Governor JB Pritzker, Speaker Emanuel "Chris" Welch, Senate President Don Harmon, Ann M. Williams - State Representative, Senator Cristina Castro and all the Illinois leaders who had the foresight to negotiate a good deal that protects consumers. #CEJAworks

NEW: Today, ComEd filed new rates with the Illinois Commerce Commission that will provide direct credits of more than $1 billion to customers as a result of the Climate and Equitable Jobs Act (CEJA)! Our statement: https://bit.ly/3Knj5qf #CEJAworks

TOMORROW: Join CUB, Elevate and several Cook County commissioners for a presentation about the benefits of Solar for All...
04/25/2022

TOMORROW: Join CUB, Elevate and several Cook County commissioners for a presentation about the benefits of Solar for All and community solar, how to access them and consumer tips to know before diving in!

Register here: https://bit.ly/38kXHEy

CUB WatchBlog: Natural gas customers in northern Illinois could pay the highest prices in more than a decade, with most ...
04/25/2022

CUB WatchBlog: Natural gas customers in northern Illinois could pay the highest prices in more than a decade, with most paying more than $1 dollar per therm, according to preliminary figures filed with state regulators. https://bit.ly/3k8Zkrt

Reminder: Just in time for summer, we're releasing reusable insulated tote bags. Perfect for a day at the beach, a picni...
04/23/2022

Reminder: Just in time for summer, we're releasing reusable insulated tote bags. Perfect for a day at the beach, a picnic or a trip to the grocery store. You can order yours here: https://bit.ly/38e8wZ2

The United Nations Climate Change report has a hopeful tone for scientists’ solution to climate change– rethinking the w...
04/22/2022
The UN's Bold Climate Change Solution - Citizens Utility Board

The United Nations Climate Change report has a hopeful tone for scientists’ solution to climate change– rethinking the way we approach supply and demand. Read more about it on our blog:

A United Nations panel has released its third and final report on climate change, and following the dire warnings in the first two installments, this one strikes a hopeful tone with scientists’ plans…

WARNING: May gas prices in the Chicago region will reach their highest point in over a decade.  Nicor customers are set ...
04/22/2022
Local households next month will pay the highest natural gas prices in over 10 years

WARNING: May gas prices in the Chicago region will reach their highest point in over a decade. Nicor customers are set to pay $1.11 per therm in May, according to a preliminary filing with state regulators. Peoples Gas customers in Chicago will pay 99+ cents per therm. (We paid around 50 cents a therm last year.) When a CUB staffer saw the prices, her reaction was "OMG."

The bad news comes as evidence mounts that households around the area, but particularly in Chicago itself, already are struggling to afford their heating bills.

04/22/2022
CUB Earth Day Facebook Live

Join CUB Executive Director David Kolata and Deputy Director Sarah Moskowitz for a lively Earth Day discussion on the Climate and Equitable Jobs Act (CEJA) and the future of clean energy in Illinois.

Thank you Attorney General Raoul for your work on HB 4281 and commitment to protecting Illinois consumers. Learn more ab...
04/21/2022

Thank you Attorney General Raoul for your work on HB 4281 and commitment to protecting Illinois consumers. Learn more about HB 4281 here: https://bit.ly/3L1BwBT.

Great event 6–7  p.m., Thursday! CUB and Bickerdike Redevelopment Corporation are hosting a workshop on saving money, ma...
04/21/2022

Great event 6–7 p.m., Thursday! CUB and Bickerdike Redevelopment Corporation are hosting a workshop on saving money, making your home more comfortable and reducing your carbon footprint. Get info on free efficiency programs and how to take advantage of solar power. Register here: https://bit.ly/3vwCsYq

CUB Statement: "Ameren Illinois customers have just suffered through one of the most expensive winter heating seasons in...
04/20/2022

CUB Statement: "Ameren Illinois customers have just suffered through one of the most expensive winter heating seasons in more than a decade, and now they face an $83 million electric rate-hike request." https://bit.ly/3rEnWwo

Chicagoans, did you catch CUB on WVON 1690AM - The Talk of Chicago this morning? We stopped by to discuss ComEd's $199 m...
04/20/2022

Chicagoans, did you catch CUB on WVON 1690AM - The Talk of Chicago this morning? We stopped by to discuss ComEd's $199 million rate hike request and answer listener questions. Do you have any questions about the rate hike?

04/19/2022
For Earth Month (and every month): Fight Climate Change at Home - Citizens Utility Board

For Tips Tuesday, we have a list of ways to fight climate change from home with a roundup of some of our favorite responses from the Earth Month survey so far. Read it here and don't forget to enter for a chance to win 10 LED bulbs: https://www.citizensutilityboard.org/blog/2022/04/18/for-earth-month-and-every-month-fight-climate-change-at-home/

Which steps are you planning to take?

You can reduce your carbon footprint with a few simple tips to help you save money, save the planet, and save your peace of mind. Utility-Based Programs Check with your utility about any energy efficiency programs available to residents. Free at-home energy assessments are offered by ComEd and Amere...

Chicago Tribune Editorial: "ComEd wants a rate hike. Not a cent, Illinois should say, until the utility regains public t...
04/19/2022

Chicago Tribune Editorial: "ComEd wants a rate hike. Not a cent, Illinois should say, until the utility regains public trust." https://bit.ly/37qIF06

BREAKING: We're releasing limited edition insulated tote bags! Perfect for a day at the beach, a picnic or a trip to the...
04/19/2022

BREAKING: We're releasing limited edition insulated tote bags! Perfect for a day at the beach, a picnic or a trip to the grocery store, get yours here: https://bit.ly/37v3vvc

View CUB's first-quarter report. This is our thanks to you for the consumer advocacy you support. https://bit.ly/3K741Nn
04/18/2022

View CUB's first-quarter report. This is our thanks to you for the consumer advocacy you support. https://bit.ly/3K741Nn

A consumer emailed us this morning about ComEd's $199M rate-hike plan: "My (Social Security) doesn't  go up to pay for a...
04/18/2022

A consumer emailed us this morning about ComEd's $199M rate-hike plan: "My (Social Security) doesn't go up to pay for all the increases..." Read CUB's statement: "This is bad news for Illinois consumers who are coming off the most expensive winter heating season in more than decade, and it’s why we’re working to build a more consumer-friendly rate-setting system in Illinois." https://bit.ly/3OoL8sC

TOMORROW: Join CUB and Ela Area Public Library for two Virtual Utility Bill Clinic sessions! Register for a for a one-on...
04/18/2022

TOMORROW: Join CUB and Ela Area Public Library for two Virtual Utility Bill Clinic sessions! Register for a for a one-on-one, private and secure video consultation here: https://bit.ly/36oBW6h

Poll: 84% of teens agree that "if we don't address climate change today, it will be too late for future generations, mak...
04/17/2022

Poll: 84% of teens agree that "if we don't address climate change today, it will be too late for future generations, making some parts of the planet unlivable." Quick poll: Do you agree with your kids, grandkids, nephews/nieces? https://bit.ly/37Toyr8

ICYMI: Consumer advocates are working to secure tax-related refunds of $400+ million and $50+ million for ComEd and Amer...
04/16/2022

ICYMI: Consumer advocates are working to secure tax-related refunds of $400+ million and $50+ million for ComEd and Ameren customers, respectively. Support their work by signing our petition. https://bit.ly/3uPfTPG

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309 W Washington St Ste 800
Chicago, IL
60606

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Tuesday 9am - 4pm
Wednesday 9am - 4pm
Thursday 9am - 4pm
Friday 9am - 4pm

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(312) 263-4282

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Comments

I wholly support the Citizens Utility Board. This may seem trivial, but I recently contacted them about AT&T raising the 9-1-1 fee from $1.50 to $7.50. I don't have a problem supporting 9-1-1, but a $6.00 increase seemed excessive. Had a message from AT&T Executive Appeals. Ooops, it was an error and they are crediting my account $6.00 and reducing the fee back to $1.50. Check your bills! How many other people will just pay this without looking. We are a small business and every little bit matters. Thanks CUB!
Utilities in SW IL (Ameren IL) are skyrocketing. The excuse is that lower demand = higher rates. What are the options? They get you coming or going.
Regarding this document: https://citizensutilityboard.org/wp-content/uploads/2017/03/ARES_AvoidingElectricRipoffs_Ameren.pdf. If CUB promotes clean energy, why do you state the following: "Green plans shouldn’t distract from the best ways to help the environment and cut your electric bill: practicing energy efficiency or signing up for special plans that allow you to move your electricity demand to off-peak hours". First of all, it's misleading: RECs are certainly a better way to help the environment than any special plans to move the electricity demand, if that demand is based on payments to fossil/nuclear energy suppliers. If everyone was on REC-based plans, the investment in renewables would very shortly wean us off fossil fuels and nuclear. Secondly, the language used in the above document sounds contrary to CUBs professed commitment to "promote clean energy".
I and a friend of mine, Simona Katsman, have decided to found a student chapter of Chicago Area Peace Action (CAPA), a peace and social justice activist organization! Our CAPA chapter is dedicated to environmental, socioeconomic, and racial justice, as well as foreign policy reform. Specifically, we are pushing for a Green New Deal and the Clean Energy Jobs Act in Illinois. We are passionate about promoting the widespread use of urban agriculture to combat food scarcity in our communities, as well as supporting local businesses, especially in poor communities and communities of color. Our group is also committed to fighting against militarization (of the police and armed forces), environmental racism, and disparities in health care access across our communities. In short, our group is dedicated to pushing for a culture of peace. Our first campaign is for the Clean Energy Jobs Act (CEJA), which will help in transitioning Illinois' economy to clean energy jobs and driving job growth, specifically in communities of color and poor communities! Please sign this petition we just created in support of CEJA; it will just take a minute and will have a huge impact! For more info about our group or CAPA, please contact me at [email protected]. Thanks! PETITION:
Does the use of Optiwatt really save electricity usage and cost. It's advertised as saving up to 90%.
We do not have Com-Ed and have never had them so please stop sending me emails at : [email protected], about the crooks that run that utility. Thank you
How is it that Comcast can make their customers commit to a 2 year contract, and then raise their "rental and taxes". When will Downers Grove get more choices for internet and cable?
When will you have a free clinic on utility bills in the Worth area?
How do you fight AT&T? That company is the most despicable I have ever dealt with. My 89 year old mother in law has been without a phone since Sunday, and now they're saying it wont be fixed until tomorrow. She lives alone. She needs her phone. She pays her bills. AT&T just doesn't care.
Oh, it's on now! Dirty Power vs. Clean Energy in an epic battle of the bands. It's like an energy sector Eurovision. #CEJA
We have had the Consumer Choice At&t home phone package for years and it was $19 and then they passed that stupid bill and afterward it was $23 for a while and now it's going up another $3 in Sept. they say. Is this the road to making everyone give up their land lines? Any hope to prevent that?
Can you tell me by what authority Eligo IL LLC is obtaining Com Ed account numbers and hijacking accounts in Mount Morris?