01/19/2026
Although water conservation is voluntary, OCWA asks that customers be mindful of their consumption!
Voluntary Conservation now in effect!
Today, OCWA moved from mandatory conservation to voluntary conservation for customers affected by a break in a large diameter transmission main. The break was recently repaired with the installation of new replacement pipe.
The move to voluntary conservation comes after the new section of main was filled and pressurized. Water quality testing is continuing in the new main before flows are released into the system to ensure that the water meets required regulatory standards and is safe for customer use.
During the period of voluntary conservation, OCWA asks that customers be mindful of their consumption. Voluntary conservation will be in effect until the Eastern Reservoir, which serves the affected communities, is refilled to normal levels. This is expected to occur sometime later this week.
While voluntary conservation is in effect, we are requesting that car washes in the affected communities listed below operate up to a maximum of 10 hours per day.
Voluntary water conservation is in effect for the following municipalities:
• Town of DeWitt (including the Village of East Syracuse and customers served by the DeWitt Water system)
• Town of Manlius (including the Villages of Minoa, Fayetteville, and Manlius)
• Town of Pompey
• Town of Lenox (including the Village of Canastota)
• Town of Lincoln
• Town of Sullivan (including the Village of Chittenango)
The Authority appreciates the continued assistance of its customers and will provide updates on our website, Facebook and Instagram pages, and send to the media.