06/04/2026
"The culture you want is possible. It starts with each of us. We take new actions to produce new results. We set collective intentional norms about how we will act, and build the cultures we want one small act at a time." -- Michael Baskin, Chief Innovation Officer for Montgomery County, MD Government (an American Legal Publishing client community)
Culture isn’t magic. It’s the tiny stuff. The sticky notes. The “yes, and.” The coffee chats. The honest feedback. The clean office kitchen (okay… maybe that one is magic). ✨
This Morning Buzz from Michael Baskin, Chief Innovation Office with Montgomery County Government, is such a good reminder that the culture we want in doesn’t appear overnight — we build it one action, one norm, and one interaction at a time.
Also: “You are not the toilet paper police” may now be one of my favorite leadership lines of all time. 😂
If you’ve ever wondered how to create a more innovative, connected, reflective, or human workplace… this one’s worth the read.
Because the best local government cultures aren’t accidental. They’re intentional. 🚀
Give it a read here: https://elgl.org/build-culture-in-action/