First Contact

First Contact Providing Crisis Intervention and Essential Community Information The Helpline started what is now known as Family Resources, Inc.

Since the 1970's, our humble beginnings started as "The Helpline" a crisis and suicide intervention hotline for Pinellas County. who provides shelter for runaway youth and family counseling. In 2001, The Helpline and several other technology programs under the helpline diverted from Family Resources and merged with an existing organization Pinellas Cares, Inc., a charitable organization with a pur

pose of providing volunteer opportunities for the community. The Helpline acquired the 2-1-1 number. A new mission was created and the organization changed its name to 2-1-1 Tampa Bay Cares, Inc. As an organization, 2-1-1 Tampa Bay Cares, Inc. is listed as being founded in 1996. This was the founding date for Pinellas Cares, Inc. As noted, our programs and services have had a longer and lasting impact on our community. We encourage you to learn more about us. Request a tour or a speaking engagement. Lastly, tell a friend about 2-1-1. You never know if you may help save a life.

Florida veterans deserve support that’s there when they need it. If you’re a veteran, a caregiver, or a loved one lookin...
09/02/2026

Florida veterans deserve support that’s there when they need it. If you’re a veteran, a caregiver, or a loved one looking for resources, reach out to the to connect with caring, knowledgeable help.

If you or someone you know is struggling with mental health, get in touch with the . Crisis counselors are standing by,...
09/01/2026

If you or someone you know is struggling with mental health, get in touch with the . Crisis counselors are standing by, ready to listen and offer caring support.

At , we strive to improve lives through the power of information and hope. Learn about these and other services by call...
08/31/2026

At , we strive to improve lives through the power of information and hope. Learn about these and other services by calling 211 24/7 or visiting www.firstcontact.org

The offers immediate support and is available 24/7. Call to connect today.
08/27/2026

The offers immediate support and is available 24/7. Call to connect today.

You don't have to wait to get help. Contact the today for the support you deserve.
08/25/2026

You don't have to wait to get help. Contact the today for the support you deserve.

By calling 211, you can connect with crisis intervention and essential community information in your local area. Let c...
08/24/2026

By calling 211, you can connect with crisis intervention and essential community information in your local area. Let connect you to .

Call 211 24/7 so that our team can connect you with local food support options.
08/20/2026

Call 211 24/7 so that our team can connect you with local food support options.

The provides connection and support for military members and their families. Call or text to get the support you deser...
08/19/2026

The provides connection and support for military members and their families. Call or text to get the support you deserve.

Crisis support is available 24/7 through the which is free and connects people to a crisis counselor nearby. If you or...
08/18/2026

Crisis support is available 24/7 through the which is free and connects people to a crisis counselor nearby. If you or someone you know needs support, call 988 or visit https://988floridalifeline.com/ for more info.

Address

13921 Icot Boulevard, Ste 700
Clearwater, FL
33760

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+17278885211

Website

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