First Contact

First Contact Providing Crisis Intervention and Essential Community Information The Helpline started what is now known as Family Resources, Inc.

Since the 1970's, our humble beginnings started as "The Helpline" a crisis and suicide intervention hotline for Pinellas County. who provides shelter for runaway youth and family counseling. In 2001, The Helpline and several other technology programs under the helpline diverted from Family Resources and merged with an existing organization Pinellas Cares, Inc., a charitable organization with a pur

pose of providing volunteer opportunities for the community. The Helpline acquired the 2-1-1 number. A new mission was created and the organization changed its name to 2-1-1 Tampa Bay Cares, Inc. As an organization, 2-1-1 Tampa Bay Cares, Inc. is listed as being founded in 1996. This was the founding date for Pinellas Cares, Inc. As noted, our programs and services have had a longer and lasting impact on our community. We encourage you to learn more about us. Request a tour or a speaking engagement. Lastly, tell a friend about 2-1-1. You never know if you may help save a life.

Customized support for is just a phone call or text away. Get in touch with the today.
06/03/2026

Customized support for is just a phone call or text away. Get in touch with the today.

Need someone to talk to? Contact for caring support through a call, text, or chat. Available 24/7.
06/02/2026

Need someone to talk to? Contact for caring support through a call, text, or chat. Available 24/7.

Our network of support is built for you, your loved ones, and your community. Let us connect you to the support you dese...
06/01/2026

Our network of support is built for you, your loved ones, and your community. Let us connect you to the support you deserve. Text your zip code to 898211, or visit www.firstcontact.org

Take these daily actions to care for your mental health, and with the 988 Florida Lifeline, get your health back on trac...
05/30/2026

Take these daily actions to care for your mental health, and with the 988 Florida Lifeline, get your health back on track.

The is built to support the unique emotional challenges for veterans and their families. Call or text today to speak w...
05/28/2026

The is built to support the unique emotional challenges for veterans and their families. Call or text today to speak with a counselor who will work to understand your needs and connect you with resources.

The searchable guide on our Resources page gives you access to information about local . Visit https://www.firstcontact...
05/27/2026

The searchable guide on our Resources page gives you access to information about local . Visit https://www.firstcontact.org/resources or text your zip code to 898211 to get started.

The 988 Florida Lifeline provides vital mental health support and crisis intervention services. Whether you're in need o...
05/26/2026

The 988 Florida Lifeline provides vital mental health support and crisis intervention services. Whether you're in need or looking to help someone, this dedicated resource connects you to the assistance you need quickly and effectively.

Today, we honor and remember the brave men and women who made the ultimate sacrifice for our freedom. Take a moment to r...
05/25/2026

Today, we honor and remember the brave men and women who made the ultimate sacrifice for our freedom. Take a moment to reflect and pay tribute to their heroic contributions.

Our community has multiple organizations and initiatives to ensure food access for those who need assistance. Text your ...
05/21/2026

Our community has multiple organizations and initiatives to ensure food access for those who need assistance. Text your zip code to 898211, or visit https://www.firstcontact.org/resources to find local options.

Address

13921 Icot Boulevard, Ste 700
Clearwater, FL
33760

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+17278885211

Website

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