Cuyahoga County Dept. of Consumer Affairs

Cuyahoga County Dept. of Consumer Affairs The Cuyahoga County Department of Consumer Affairs helps county residents avoid scams and resolve disputes with companies. Have a consumer problem or question?

Our Division of Consumer Protection resolves consumer disputes against businesses, investigates scams and warns the public about current scam threats. Our Division of Weights and Measures checks the accuracy of scales, dispensers (such as gas pumps) and timed devices (for example, air pumps and laundromat dryers.) Call us!

09/03/2026

📣 RESOURCE ALERT: Fix This! Get help with your rental housing conditions
Cleveland Heights tenants are invited to a series of town halls to learn about their rights to safe and healthy rental housing. Each event includes a community discussion, helpful resources, presentations, and an opportunity to speak with an attorney about housing conditions and the rent escrow process.
A light meal and children’s activities will be provided. RSVP: lasclev.org/fixthis
Rent Escrow: Know Your Rights
đź“… September 16, 2026
⌚ 5:00 - 7:00 p.m.
📍 Delisle Options Center, 14780 Superior Rd.
Featured Guests: Cleveland Heights Mayor Jim Petras, Cleveland Heights Council Member, Sarah Stone, Cleveland Heights, Municipal Court Judge J.J. Costello
Lead Hazards
đź“… October 20, 2026
⌚ 5:00 - 7:00 p.m.
📍 Heights Libraries - Noble Neighborhood Branch, 2800 Noble Rd.
Featured Guests: Cuyahoga County Board of Health Program Manager, Stephanie
McConoughey and Cleveland Heights Senior Housing Rehabilitation Specialist, Zachary Ravanelli
Cleveland Heights Inspection Process
đź“… November 18, 2026
⌚ 5:00 - 7:00 p.m.
📍 Heights Libraries - Lee Road Branch 2345 Lee Rd.
Featured Guest: Cleveland Heights Director of Housing, Allan Butler
Lawyers will be available to meet individually with tenants about housing conditions.
Limited spots available. Reserve your space: lasclev.org/fixthis, or call 216-861-5858

09/03/2026

Cuyahoga County is updating exterior property photographs as part of its ongoing appraisal update process. Residents may see clearly marked Cyclomedia vehicles photographing properties from public streets and, in some cases, driveways.

The images will help keep property records current and support an efficient appraisal process. Identifiable faces and license plates will be blurred to protect privacy.

Questions? Call the Fiscal Office at 216-443-7420.
https://cuyahogacounty.gov/county-news/county-news-detail/2026/08/31/cuyahoga-county-fiscal-office-to-begin-property-photography-to-assist-in-property-appraisal-process

Some great advice from our   partners at the Federal Trade Commission.
09/01/2026

Some great advice from our partners at the Federal Trade Commission.

While the car-buying process can be stressful, whether you’re shopping online or in person, the thought of driving off the dealer’s lot with that sweet ride you’ve had your eyes on can be exhilarating. But imagine showing up at the dealership and finding out the dealer has no record of your or...

08/26/2026
We hope you'll join us for a webinar designed to give you the tools and information you need to avoid investment scams. ...
08/24/2026

We hope you'll join us for a webinar designed to give you the tools and information you need to avoid investment scams. You can sign up through the link or on our page: Cuyahogacounty.gov/scamsquad

08/24/2026

Have questions about property taxes? The Cuyahoga County Fiscal Office and Treasury leadership team will be at the Parma-Powers Branch Public Library on Saturday, Aug. 15 from 2 to 4 p.m. https://attend.cuyahogalibrary.org/event/16671003

No registration is required. Residents are invited to stop by and connect with the team.

Cuyahoga County Public Library , City of Parma

08/24/2026

Scamo builds community while sharing valuable information about how to identify and avoid scams. Join us Sept. 22! cuyahogacounty.gov/consumeraffairs/scam-squad/scamo

08/12/2026

Only platforms can remove intimate photos and videos shared without your consent, but it’s the FTC’s job to make sure those platforms comply with the Take It Down Act. Help keep platforms accountable. If a platform violates this law, tell us at TakeItDown.ftc.gov

Address

2079 E 9th Street, Rm 4-200
Cleveland, OH
44115

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

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