What are the opening hours?

Monday 7:30am - 5:30pm Tuesday 7:30am - 5:30pm Wednesday 7:30am - 5:30pm Thursday 7:30am - 5:30pm Friday 7:30am - 5:30pm

Cleveland Water

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Cleveland, OH
Cleveland Water

Delivering reliable, high-quality drinking water to 1.4 million customers across Greater Cleveland since 1856.

Cleveland Water provides drinking water service to 1.4 million residential, commercial, and industrial customers in 80 communities across Greater Cleveland. We are the largest supplier of drinking water in the State of Ohio and the tenth-largest municipal water service in the United States. Founded in 1856, Cleveland Water's mission is to provide customers with a reliable supply of safe drinking w

ater and great customer service at an affordable price while embracing principles of environmental stewardship, openness, equity, and accountability.

09/04/2026

While our office will be closed Monday, September 7, we are a 24/7/365 operation. Whether it's monitoring treatment plants, repairing main breaks or answering emergency calls, we're always working to bring our customers safe, reliable drinking water.

If you have a water-related emergency during this time, please call 216-664-3060. If you need to pay your water bill or view your account information, visit my.clevelandwater.com.

08/24/2026

The Case Alumni Association recently published an article recognizing its 2026 Alumni Award winners, including our very own Commissioner Alex Margevicius! Commissioner Margevicius will accept the Alumni Award at the association’s Annual Awards Program this fall.

Check out the article linked below to learn more about Commissioner Margevicius and how Case Western Reserve University laid the groundwork for his passion for engineering, which eventually led him to serve as Commissioner of the 10th largest public water utility in the country.

LINK: https://casealumni.org/stories/alumni/commissioner-on-a-mission/

08/05/2026

Yesterday, we participated in Mayor’s Night Out Against Crime.

It was a great evening recognizing the people and services that keep Cleveland safe! 💧💙

07/31/2026

WATER QUALITY NOTIFICATION: Some customers in Parma, Middleburg Heights, and Strongsville may be experiencing discoloration in their water. This is due to a sudden change in water flow in water mains, stirring up iron particles.

The discoloration should improve throughout the day. There are no health concerns, and the water is safe to use as normal.

07/22/2026

Cheers to the city we proudly serve! Happy Birthday Cleveland. 🎂💧💙

07/16/2026

Yesterday, we welcomed Dr. Peter Grevatt, CEO of The Water Research Foundation, who met with us to discuss the latest topics in the water industry. Thanks for stopping by!

07/15/2026

The Department of Public Utilities is hiring!🎉 If you are interested in applying for the Industrial Technician Position, visit: https://www.clevelandohio.gov/careers.

07/13/2026

This Plastic Free July, we’re coupling up with our very own Cleveland Water tap and a reusable water bottle 💙+💧.

Water is the best way to stay hydrated, and choosing a reusable bottle instead of a single-use plastic one helps protect our local waterways and Lake Erie for generations to come.

07/06/2026

The Department of Public Utilities administration building at 1201 Lakeside Avenue is closed today due to issues affecting the HVAC system. Regular business hours will resume on Tuesday, July 7, 2026, unless otherwise notified.

While our office will be closed today, we are a 24/7/365 operation. Whether it's monitoring treatment plants, repairing main breaks or answering emergency calls, we're always working to bring our customers high-quality, reliable drinking water.

If you have a water-related emergency during this time, please call 216-664-3060. If you need to pay your water bill or view your account information, visit my.clevelandwater.com.

Address

1201 Lakeside Avenue E
Cleveland, OH

Opening Hours

Monday	7:30am - 5:30pm
Tuesday	7:30am - 5:30pm
Wednesday	7:30am - 5:30pm
Thursday	7:30am - 5:30pm
Friday	7:30am - 5:30pm

Telephone

+12166643130

Website

http://www.clevelandwater.com/

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