Clifton Park Water Authority

07/31/2026

Water System Update

Over the past two days, several water main breaks have occurred due to flooding and storm-related washouts. CPWA crews are operating at full capacity and responding as quickly as possible.

As of this morning, Friday, July 31, 2026, only five homes remain without water service. The affected customers have been notified and are receiving updates as repairs continue.

A boil water advisory has NOT been issued. If you currently have water service, your water is safe to use.

During the repair process, you may experience temporary fluctuations in water pressure, discolored water, or air in your water lines. This is normal and should not be a cause for concern.

If discolored water or low water pressure persists for several hours, please contact the Water Authority at 518-383-1122.

07/30/2026

WATER IS BACK ON Emergency Water Service Interruption – Thursday, July 30, 2026

The Work required of CPWA is complete and water is being restored. Customers in the effected area may observe varying pressures and periods of discolored water while the system recovers.

Today, Thursday, July 30, 2026, CPWA shut off water service on Moe Road between Clifton Park Center Road and Route 146 to complete emergency work to assist the Town Highway Department with a culvert replacement.

NO BOIL WATER HAS BEEN ISSUED

We appreciate your patience and understanding as this essential emergency work is completed.

07/19/2026

IRRIGATION BAN LIFTED, Odd/Even Watering still in place

Saratoga County Water Authority has lifted their boil water advisory. CPWA will being opening valves to accept water from SCWA. As such CPWA is able to increase flows to allow for irrigation.

Thank you to all of our customers for your cooperation.

06/23/2026

NEW Billing Software Updates!
We’ve upgraded our billing software to provide you with a faster, more convenient, and highly secure payment experience!

• If your previous water billing account number had preceding zero's it will be changed to numbers only (ex. #001230-01 will now be 1230-1; Acct # 000123 will now be 123-0).
• New Online Bill Pay Portal: You will now have 24/7 access to securely view real-time account details, track water consumption data, and pay your bill online.
• New Account PINs: To link your account to the new online portal, you will use a unique Personal Identification Number (PIN) found in the top-left section of your new quarterly bill. If you don’t know your PIN please call our office at 518-383-1122 to get your PIN.

The new system will now offer a Web Integrated Payment Processing (WIPP) secure online portal that will allow you to pay your CPWA water bill online. It supports both one-time quick payments (using account number and PIN) and registered account logins. As a registered user, you can save accounts, store payment methods, and schedule payments. This is a fee-based service. Processing fees are assessed from the company processing these electronic payments. They are as follows: $1.95 for electronic checks (online ACH) and 2.95% for credit or debit card transactions. To access this option please visit our website www.cpwa.org and click on Pay Utility Bill under the Quick Links section. Please note: Once you have processed your payment it cannot be reversed or refunded.

All customers will have to register for a new online portal account. If your account has been previously enrolled in the ACH Direct Withdrawal (bank draft), do not pay your bill through the WIPP portal as this can result in a double charge to your bank account. Please call our office at 518-383-1122 if you have any question regarding your automatic payment option.

The ACH Direct Withdrawal (Traditional ACH) program is completely FREE, allowing you to avoid the online transaction fees associated with the WIPP portal. The CPWA will manually process your paper authorization form to pull funds straight from your bank account every quarter by means of electronic funds transfer – with no paper check involved! To enroll: Complete the ACH Direct Withdrawal form (call or stop by the office to get form) and drop off or mail the completed form to:

661 Clifton Park Ctr Rd.
PO Box 1446
Clifton Park, NY 12065

If you have any questions, please call our office at 518-383-1122, Monday - Friday 8am - 3:45 pm

We’ve upgraded our billing software to provide you with a faster, more convenient, and highly secure payment experience!

06/10/2026

The Clifton Park Water Authority is currently upgrading the billing software.
The pay bill credit card option is unavailable today through June 17, 2026 as we convert to the new system.
We appreciate your patience as we go through this process.
Thank you

05/14/2026

SUMMER EMPLOYMENT OPPORTUNITY

CPWA is now hiring for summer help. Applicant must be 18 years of age and have a valid drivers license. Hours are Monday through Friday 7am-3:30pm. Landscaping, painting hydrants and other general outdoor and indoor duties.$17.00/hr

Interested candidates should submit their application via the CPWA website (cpwa.org) and click on Careers "Apply now" or come in to the office at 661 Clifton Park Center Rd for an application.

03/10/2026

https://www.cpwa.org/images/2026_Flushing_Schedule.pdf

03/10/2026

Water break on Willard Dr Clifton Park. Crew on site

02/19/2026

Update to the odor in the water.

Testing shows all levels are within limits and the water is safe.

Last week we completed maintenance on the water plant and raw water wells prior to the water plant. Specific valves within the system were also maintained. All of this work would have caused reverse flows in the mains and would stir up the water. Along with the quick deep freeze as this slows the ability to precipitate the iron out of the water, can be causes of the odor concerns.

Current reports are of the odor specifically from hot/warm water. This is due to the hot water tanks needing time to turn over and get fresh water into it. Heating the water changes the chemistry of the water and can cause different odors, tastes and other aesthetic concerns.

If returning from vacation, understand that the water has been heated and sitting in the hot water tank the entire time you were away. If you observe a taste or odor issue you will want to flush the hot water to renew the water in the tank. This can be done by simply using the water for a period of time.

Thank you for your patience,
CPWA

02/05/2026

There have been a few reports of an earthy/musty odor and taste of the water. This is due to mineral shifts in the water. As the temperature of the air and water drop natural minerals within the water can shift and cause different aesthetics of the water including taste, odor, color, cloudiness, etc. With the recent change in temperatures the minerals of iron and manganese have caused the observed metallic or earthy taste and odor.

CPWA is monitoring the concern and can verify that we are reading appropriate chlorine residuals (verifying disinfected water) and all minerals are within state regulated requirements. This means the water is safe to drink.

Please know that we are taking daily readings for verification of water quality. Any concerns will be posted to our website, social media and media outlets.