06/13/2026
Let's hear it for Bethany, our nominee from the Wilton DMV office for the Excellence in Action Award for Initiative!👏👏👏
As a Motor Vehicle Clerk, Bethany consistently demonstrates initiative through her attentiveness, teamwork, and commitment to exceptional customer service. She actively monitors customer flow throughout the day, ensuring customers are assisted efficiently and helping maintain smooth office operations. She regularly follows up with customers on behalf of coworkers who are on break or at lunch, stepping in without being asked to provide seamless service.
Bethany shows strong situational awareness by adjusting her priorities to meet changing office demands. She efficiently balances customer service with dealer work and collaborates with coworkers to ensure important tasks are completed. During the transition to the new computer system, Bethany remained calm, dependable, and supportive, helping both customers and staff navigate challenges and changing workflows.
Whether assisting customers, supporting coworkers, or noticing the small details that improve the customer experience, Bethany consistently goes above and beyond. That makes her a valued member of the Wilton DMV team and a deserving nominee!
Congratulations Bethany! 🎉
