Mercy Flight EMS - Finger Lakes

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Mercy Flight EMS - Finger Lakes

Finger Lakes Ambulance EMS, Inc., provides emergency services to the Finger Lakes region in NY.

05/30/2026

Celebrating a Milestone: Honoring the Past, Embracing the Future!

Yesterday, Mercy Flight EMS - Finger Lakes gathered at John Brown Memorial Park in Clifton Springs to celebrate a historic milestone, the official integration celebration of Finger Lakes Ambulance and Mercy Flight EMS!

The atmosphere was filled with incredible energy as we looked back on a rich legacy of community service and set our sights on a bright future of enhanced care for the Finger Lakes region.
We heard inspiring words from leadership across both organizations, all sharing a unified theme of honoring our roots while stepping boldly into tomorrow. A special thank you to our speakers:

*Al Kalfass, Former Executive Director of Finger Lakes Ambulance
*Margaret Ferrentino, President of Mercy Flight Inc.
*Scott Wooton, Executive Vice President of Mercy Flight Inc.
*Bob Woodhouse, Chairman of the Board of Directors for G.W. Lisk
*Michael Bolas, Chairman of the Board of Directors for Mercy Flight

Following the ceremony, everyone enjoyed a fantastic BBQ-style lunch and shared plenty of great memories. We are incredibly grateful to the many community partners, friends and supporters who came out to support us on this momentous day. Your partnership is what keeps us moving forward!

Don't miss the video interview below!
We sat down with Mark Tornstrom, who was instrumental in bringing Advanced Life Support (ALS) to the Finger Lakes region while working for Finger Lakes Ambulance in the 1990s. Listen to him tell his story of how things have truly come full circle, tracing his career all the way back to his beginnings in EMS with LaSalle Ambulance.

https://photos.app.goo.gl/5Hqb5WvxVzi6BkDm8

Here’s to the next chapter of exceptional care, together!

05/25/2026

🇺🇸 Remembering and Honoring Our Heroes 🇺🇸

Today, as we gather with family and friends across the Finger Lakes region, the team at Mercy Flight EMS - Finger Lakes, pauses to remember the true meaning of Memorial Day.

We honor the brave men and women of our armed forces who made the ultimate sacrifice in service to our nation. Their courage, dedication, and selflessness will never be forgotten. We are grateful for the freedoms we protect and enjoy every day because of them.

While you enjoy the holiday weekend, please stay safe on the roads and on the lakes. Our dedicated crew of paramedics, EMTs, and dispatchers is standing by 24/7, ready to respond to our community’s needs.

05/24/2026

At Mercy Flight EMS - Finger Lakes, we are profoundly grateful for the hard work, compassion, and dedication shown by our employees every single day. You are the heartbeat of our organization, and we are honored to work alongside you.

We also want to extend a sincere thank you to our community partners. Our ability to serve the Finger Lakes region relies on the strong, collaborative relationships we share with local fire departments, law enforcement, hospital staff, and emergency dispatchers. It takes a village, and we are proud to stand with all of you to keep our community safe.

Thank you to everyone who made this week special, and thank you to our crews for your tireless commitment to care.

Mercy Flight

05/22/2026

Graduation Congratulations!

Please join Mercy Flight EMS - Finger Lakes in celebrating our incredible team members (Johannah, Tom and Ethan) who officially graduated from their paramedic class yesterday! Balancing the demands of working in EMS while committing to hundreds of hours of intense classroom training, clinical rotations, and field hours is no small feat.

Through hard work, late nights, and unwavering dedication, they have reached this massive milestone and elevated their skills to provide the highest level of advanced life support to our community.

We are incredibly proud of your accomplishments, your resilience, and your passion for patient care. We can’t wait to see you bring that advanced expertise to the streets!

Join us in flooding the comments with congratulations for our new paramedics! 🎓👇

05/20/2026

Every single day, our incredible team members at Mercy Flight EMS - Finger Lakes show up and give their absolute best. Today, we want to take a moment to say a massive THANK YOU to our dedicated employees for their unwavering hard work and commitment.

We know the hours can be demanding and the challenges are real, but your dedication never wavers. We are incredibly proud of our entire team and profoundly grateful for the impact you make every single day.

05/19/2026

Celebrating EMS Week the best way we know how, with good food and great company! 🍔☀️

We fired up the grill today for a picnic lunch to show a small token of our appreciation for our incredible EMS providers. These dedicated men and women are on the front lines every single day, bringing skill, compassion, and lifesaving care to our community when it matters most.

To our paramedics, EMTs, and dispatchers: thank you for your tireless efforts, your sacrifices, and your unwavering commitment to keeping us safe. We are incredibly grateful for everything you do!

Mercy Flight EMS - Finger Lakes

05/18/2026

During EMS Week, the Geneva Police Department wants to take a moment to recognize and thank the amazing EMS providers who show up for our community every single day.

This year’s theme, Improving Outcomes, Together, is something we live every day through our partnership with our EMS providers. Better outcomes happen because we work as one team and Geneva is fortunate to have some of the best.

To every EMS provider serving our city, THANK YOU!

From all of us at the Geneva Police Department, we are grateful for you and proud to call you our partners.

05/17/2026

Improving Outcomes, Together!

As we look across the region we serve, one thing is abundantly clear: saving lives is a team sport. It takes an interconnected chain of dedicated professionals working in perfect sync to make a difference when seconds count.

Today, we want to extend a massive Thank You to our incredible team at Mercy Flight EMS - Finger Lakes!

From the sharp, steady voices of the 911 dispatchers who anchor our communications, to our EMTs and Paramedics providing critical care on the front lines, to the allied healthcare professionals who seamlessly take over at the hospital doors, every single link in this chain matters.

"Improving Outcomes, Together" isn't just a theme; it’s the standard you live out every day. Thank you for your skill, your compassion, and your unwavering commitment to our communities. We are incredibly proud of the work you do.

05/15/2026

Honoring Our Local Heroes During National Police Week 🚔

During National Police Week, we at Mercy Flight EMS - Finger Lakes pause to recognize and thank the dedicated law enforcement officers who serve and protect our communities every day.

Your commitment, courage, and unwavering dedication do not go unnoticed. Whether responding to emergencies, supporting patients in need, or standing alongside us in critical moments, your partnership is invaluable to the care and safety of the Finger Lakes region.

We are especially grateful for those who have made the ultimate sacrifice in the line of duty. Their legacy lives on in the continued service of their brothers and sisters in uniform.

From all of us at Mercy Flight EMS Finger Lakes — thank you for your service, your sacrifice, and your steadfast protection of the communities we are proud to serve.

City of Geneva NY Police Department
Ontario County Sheriff
Palmyra, NY - Police Department
Wayne County Sheriff's Office, Lyons, New York

05/12/2026

Exciting News for the Finger Lakes Community! 🚑✨

Finger Lakes Ambulance social media accounts are transitioning to a new name: Mercy Flight EMS - Finger Lakes.

As we move forward with this merger, you will soon see our social media accounts and digital presence updated to reflect our new identity. While our look is changing, our mission remains the same: providing the highest level of emergency medical care and dedication to the neighbors we serve.

We sincerely appreciate your patience and support as we work through these steps of our merger. Our team is as committed as ever to being there when you need us most.

Stay tuned for more updates, and thank you for being part of this new chapter with us!

Address

14 Crane Street
Clifton Springs, NY
14432

Telephone

+13154625701

Website

http://www.fingerlakesambulance.com/

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