CCSI Case Coordination LLC- DeWitt County

06/25/2026

Think there’s only one single time to enroll in Medicare? Think again! Your Medicare journey is unique. The right time to sign up for Parts A and B depends on your age, whether you’re still working, and when you start receiving Social Security retirement or disability benefits.

If you’re not sure what enrollment path is right for you, help is available. Contact your State Health Insurance Assistance Program (SHIP) for personalized Medicare guidance.

06/25/2026

Are you concerned about identity theft for you or a loved one? Here are eight signs to be on the lookout for. If you have questions about medical identity theft, contact your local . You can find your state SMP information here: smpresource.org/Locator.

06/25/2026

Did you know long-term care helps with daily tasks and provides crucial medical and personal support—often in nursing homes or assisted living facilities? Many people are surprised to learn Medicare usually doesn’t cover these services. However, some options exist for covering long-term needs, including state-specific Medicaid programs and local programs, that may offer the help you or your loved ones need. Share this to help others get informed and access the support they deserve!

06/25/2026

You might be offered “free” products like back or knee braces, food, or additional benefits for your Medicare number. That’s a scam.

06/25/2026

Scammers will use a lot of tactics to get your Medicare number, so be aware of their tricks. If it sounds too good to be true, it probably is.

06/23/2026

06/23/2026

The Adult Protective Services Program (APS) investigates reports of abuse, neglect, exploitation, and self-neglect of adults age 60 or older, and adults age 18-59 with disabilities living in the community. APS is locally coordinated through 36 provider agencies in Illinois. Case workers from these 36 provider agencies are trained and certified by the Illinois Department on Aging (IDoA). Local APS caseworkers investigate allegations and coordinate client service referrals to mitigate risk and assure client health, welfare, and safety. To report suspected abuse, neglect, exploitation and self-neglect of an adult age 60 or older or a person with disabilities age 18-59, call the statewide, 24-hour Adult Protective Services Hotline at (866) 800-1409.

06/23/2026

Facing a Medicare denial can feel overwhelming, but you do not have to fight it alone! Contact your SHIP for counseling around appeals.
:: Quick Summary :: Check out our new infographic below to see exactly how to file a pre-service Medicare Advantage standard appeal.

:: Full Details ::
Did you know there are two different types of Medicare Advantage (MA) appeals depending on when the coverage was denied? Knowing the difference helps you take action quickly.

Pre-Service Appeals (Before You Get Care)
Your plan denies prior authorization for a health service or item you haven't received yet. ⏱️ The plan must give you a decision within 30 days.
Need it faster? If waiting 30 days puts your health at risk, you can request an expedited 72-hour decision.

Post-Service Appeals (After You Get Care)
You already received the care, but your plan refuses to pay the bill. ⏱️ The plan has up to 60 days to make a decision.
Note: Post-service appeals cannot be expedited.

For both types, you have 60 days from the date on your denial notice to file your appeal.

Medicare appeals have strict deadlines and require specific medical evidence. Your State Health Insurance Assistance Program (SHIP) provides unbiased, and personalized counseling to help you:
• Understand why your care or claim was denied.
• Collect the right documentation from your doctor.
• File a strong appeal for both MA and Original Medicare.