05/04/2026
Every frontline apparatus in our department is equipped with a computer, and it’s one of the most important tools we use on every call.
The moment we’re dispatched, the call information starts coming in live. As a 911 call taker gathers details from someone in the community, those updates are pushed directly to us in real time. That means we’re already building a picture of what’s happening before we even arrive.
With a quick toggle, we can switch to a mapping interface that gives us a full operational view. It provides recommended routes, nearby hydrants, building addresses, evacuation zones, and the location of all responding units. It also shows other active and pending calls across the city, giving us a broader understanding of what’s happening around us.
The company officer uses this system to maintain situational awareness and support decision making. It’s not just navigation, it’s information, coordination, and strategy all in one place.
These computers are a critical part of how we respond quickly, operate effectively, and stay informed!