The Army established the Survivor Outreach Services (SOS) program to provide support to Survivors and Families of our Fallen Soldiers. This support program encompasses all components and demonstrates the Army’s commitment to Families of the Fallen by providing support and standardized services for Army Active, Reserve and National Guard Families. The SOS program can connect you with people who can
help you cope with your loss, answer questions concerning benefits and put you in touch with other Survivors. The program uses a holistic and multi-agency approach to deliver services to Survivors and Families of all components across the nation. The National Defense Authorization Act 2014, Section 633, requires each secretary of a military department to designate a specific member to assist spouses and other dependents of service members, including Reserve Component, who die on active duty. These survivor advocates are available to provide support and address issues or concerns by spouses and other dependents of deceased service members regarding casualty assistance or receipt of benefits authorized by law. If you are a survivor and not satisfied with the casualty assistance provided by your service, see below for information to contact your advocate. Army Gold Star Advocate
Installation Management Command G-9, Family Programs
Email: [email protected]
Department of Defense Gold Star Advocate Program:
U.S. Army
The Army Gold Star Advocate
Office: Installation Management Command G-9, Family Programs Directorate Phone number: 210-466-1173
Email: [email protected]
U.S. Marine Corps
Office: Long Term Assistance Program Office Phone number: 703-784-9580
Email: [email protected]
U.S. Navy
Office: Long Term Assistance Program Office Phone number: 901-874-4292
Email: [email protected]
U.S. Air Force
Office: USAF/A1SAA, Airman and Family Care Division Phone number: 571-256-4026
Email: [email protected]
U.S. Coast Guard
Office: Coast Guard Casualty Matters Office Phone number: 703-872-6647
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