09/15/2025
Eastern Plains Human Service Zone - Lakota or Cooperstown, ND - Eligibility
Worker
This position will be in office in either the Nelson County (Lakota, ND) or Griggs County
(Cooperstown, ND) depending on location of selected applicant.
Eastern Plains Human Service Zone partners with the Department of Health and
Human Services to deliver exceptional Economic Assistance programs to our
community. The Eligibility Worker determines eligibility of clients for Economic
Assistance Programs by
interpreting state and federal policies. Economic Assistance programs include
Temporary Assistance to Needy Families (TANF), Health Care Coverage, Supplemental
Nutrition Assistance Program (SNAP), Low-Income Energy Assistance, Child Care
Assistance, Healthy Steps and General Assistance. Assistance Programs. Program
training is provided for this position.
Eligibility Worker– Example of Duties:
Conduct interviews of applicants and recipients
Process client applications
Establish electronic record
Attend training and workshops
Perform defined case changes, workflow functions, and/or determinations
Interpret state, federal, and county policies
Monitor program and policy updates
Maintain working knowledge of laws, rules, policies, procedures, and other
regulations
To succeed in this position, you should have strong verbal and written
communication skills, computer literacy, collaboration, and decision-making skills.
An ideal candidate for this position will be organized and able to communicate
effectively with diverse populations.
You will have an eye for detail, be able to manage your time and priorities effectively
and pride yourself on excellent communication skills, empathy, and being a team player.
You will have a passion for helping others and making a difference in our community.
To be considered for this position, you must have a high school diploma or GED, plus
one (1) of the following:
Three years of work experience in the clerical, accounting, financial, legal, or
teaching fields
Three years of a bachelor’s degree program (90 semester hours or 135 quarter
hours)
Three years combined education and experience as listed above
Completion of the Eligibility Worker Certificate Program offered at Bismarck State
College or formerly offered at Lake Region State College
Position Classification Levels & Requirements:
Eligibility Worker I – Job Grade 104:
One (1) year of work experience determining eligibility for economic assistance
programs in a social service/human service office is required for the Eligibility
Worker I classification.
Qualified programs include: TANF, SNAP, Foster Care, Medicaid, or LIHEAP. The
Eligibility Worker associate degree offered at Bismarck State College can
substitute for this one (1) year work requirement.
Eligibility Worker – Underfill (Eligibility Worker Tech) - Job Grade 103:
No work experience determining eligibility for economic assistance programs in a
social service/human service agency.
Working for Eastern Plains Human Service Zone: Eastern Plains Human Service
Zone partners with the Department of Health and Human Services to deliver
state-driven Economic Assistance Programs and provides employees with the
excellent
benefits and employment packages offered by Nelson or Griggs County as a Nelson or
Griggs County employee.
Eastern Plains Human Service Zone team members are offered robust medical, dental
and life insurance coverage, as well as an excellent retirement package (ND PERS).
Employees enjoy 10 paid holidays, as well as earning both annual leave AND sick leave
days. About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing."
- Theodore Roosevelt Application Procedures
Your resume should include information to demonstrate how you meet the minimum
qualifications as posted.
If the Human Resource Division is unable to determine that you meet the minimum
qualifications, credit will not be given.
Applicants must be legally authorized to work in the United States. The Department of
Health & Human Services does not offer or provide sponsorships.
All application material must be received on or before the closing date by 11:59 pm.
A copy of your qualifying degrees transcript and any applicable certifications or
licensures must be provided at the time of an interview. For more information or if you
need an accommodation, please contact Madison Crisman at: 701-247-2945 or
[email protected].
Employing Unit: Eastern Plains Human Service Zone
TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)
If you are experiencing technical difficulties with the Application Process or uploading
attachments, please contact [email protected] or (701)328-3290.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of
race, color, national origin, s*x (including s*xual orientation and gender identity),
genetics, religion, age or disability in employment or the provisions of services and
complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state
employment in accordance with N.D.C.C. § 23-12-10.
