05/13/2026
Operational Update from the Town of Crestone:
The Town of Crestone is currently operating under temporary modified and remote conditions due to mold and indoor air quality concerns identified within Town Hall, continued testing and remediation planning, office transitions, and broader operational restructuring efforts.
At this time, Town Hall is closed to walk-in services while the Town evaluates remediation needs, operational continuity, and potential temporary or alternative office solutions.
While mold has been identified within the building and remediation planning is underway, Town Hall has not been condemned, and Town operations remain active and ongoing.
At this time, the Town’s primary focus is maintaining continuity of operations and public services while longer-term remediation and facility planning efforts continue.
Staff are currently working from multiple remote and temporary locations while new communication systems, workflows, and operational procedures are implemented. As a result, residents and applicants may experience delayed response times while staff work through a significant communications and administrative backlog across multiple departments.
Staff are actively responding to:
Emails
Phone calls
Applications
Billing matters
Licensing requests
Work orders
Ongoing operational projects
We are asking the public for patience and understanding while we continue stabilizing operations and transitioning into more sustainable remote and distributed systems.
At this time, we strongly encourage:
- Calling or emailing rather than attempting walk-in visits
- Scheduling appointments in advance whenever possible
- Utilizing virtual meetings and online systems when appropriate
- Allowing additional time for administrative processing and responses
CONTACT INFORMATION
Phone: 719-256-4313
Email: [email protected]
Virtual appointments with Town Manager Blackwell may also be scheduled at:
https://calendly.com/crestoneclerk-iyxq
Payments may continue to be:
Mailed to the Town
Left in the secure payment drop box located on the Galena Avenue side of Town Hall
Additional updates regarding office operations, meeting locations, remediation planning, and operational changes will continue to be posted through the Town website and official communication channels.
We appreciate the community’s patience, flexibility, and support while we navigate this transition and continue working toward long-term operational stability.
