Missouri American Water

09/06/2026

Water efficiency is the smart use of our water resources through water-saving technologies and simple steps we can all take around the house. Using water efficiently, such as turning off the tap when brushing your teeth, will help save water, save money on your utility bills, and ensure reliable water supplies today and for future generations.

Visit the U.S. Environmental Protection Agency’s Start Saving page for more information: https://ow.ly/1o1b50ZFOFG

09/05/2026

The American Water Customer Service Center will be closed on Monday, September 7th, and will only accept emergency calls. Regular customer service support will resume on Tuesday, September 8th, at 7:00 a.m. local time.

For your convenience, customers can still make payments, report emergencies, and manage their account online through their MyWater at https://ow.ly/TAWa50ZFPnP.

09/02/2026

🎉 Congratulations to Lydia's House - St. Louis and Habitat for Humanity of St. Charles County!

We're proud to celebrate these organizations as recipients of an American Water Charitable Foundation grant. Their dedication to improving the quality of life in our communities makes a lasting difference, and we're honored to support their important work. Lydia's House will be purchasing a hydration station and Habitat for Humanity of St. Charles County will be furthering their mission to advance affordable housing.👏

09/01/2026

The American Red Cross encourages everyone to be prepared for emergencies. As a proud disaster responder partner, the American Water Charitable Foundation encourages you to learn first aid and CPR so you know what to do in an emergency.

This , stay prepared by downloading the FREE Red Cross Emergency app, First Aid app, and First Aid for Pets app for help at your fingertips: http://rdcrss.org/apps

08/31/2026

08/27/2026

Clean water starts with healthy watersheds.

Our team was proud to partner with Open Space STL for Operation Clean Stream to help clean up the Meramec watershed. Removing trash and debris from waterways is one way we can help protect water quality at its source and preserve these valuable natural resources for future generations.

A big thank you to everyone who rolled up their sleeves to make a positive impact on our local environment!

💧🌎💚

08/26/2026

Did you know toilet paper is the only paper product designed to be compatible with sewer systems? Flushing other products, such as flushable wipes, can lead to costly damage to your pipes.

Join us in preventing clogs this by only flushing toilet paper! 🧻 https://ow.ly/xEUw50ZtWq8

08/24/2026

While our team works hard to provide clean, safe, and reliable water for customers, there are ways that you can help as well! Next time you are shopping for household cleaning products, pick non-toxic or less toxic items to help keep our water sources clean and healthy.

08/19/2026

Using water outdoors can place significant pressure on local water resources. If your area is experiencing dry weather conditions, consider skipping watering your lawn for a day.

Learn more about using water more efficiently: https://ow.ly/cOAQ50ZtACX

08/19/2026

Customers in an area of Buchanan County are under a precautionary boil water advisory after a water main break caused pressure in the system to drop. Affected communities include Sparta, Union, Landis and Faucet. Customers need to bring water to a rolling boil for 3 minutes prior to consumption. The advisory will last approximately 48 hours. More information can be found here: https://alertsdetail.awapps.com/alert/134474