BBB, Connecticut

BBB, Connecticut Building the future of trust in the marketplace. BBB empowers businesses to lead with integrity and helps consumers make confident decisions.

The Better Business Bureau has empowered people to find businesses, brands, and charities they can trust for more than 110 years. Last year, people turned to BBB more than 220 million times for BBB Business Profiles on 5.3 million businesses, and 80,000 times for BBB charity reports on about 12,000 charities, for free at BBB.org. The International Association of Better Business Bureaus is the umbr

ella organization for the local, independent BBBs in the United States and Canada. BBB, Connecticut was founded in 1928 and serves businesses, consumers and organizations throughout the state. Our Values -
To accomplish our mission, we commit to the following values to guide all of our decisions and behavior, with each other and with all those we serve:

Excellence:
Strive to do our very best. Be accountable to the general public, our members, and to each other for everything we do. Commit to providing the highest quality service with excellence and consistency everywhere we operate. Integrity:
Be honest and ethical in all of our business activities. Treat everyone with integrity, keeping our promises and learning from our mistakes. Have the courage to hold fast to our professional convictions. Teamwork:
Communicate, cooperate and collaborate freely across organizational and territorial boundaries, and work as one team to fulfill our mission. Trust:
Trust in our colleagues throughout the BBB system and in ourselves. Say what we mean and mean what we say. Communicate with honesty and candor. Respect:
Treat everyone with respect and dignity, valuing individual and cultural differences. People are our fundamental asset. We will empower them to develop and use their talents and capabilities to the fullest.

🎉 This week, we held an event honoring PayGo Connect Insurance and Realized Solutions, Inc. as they each celebrated 10 y...
06/05/2026

🎉 This week, we held an event honoring PayGo Connect Insurance and Realized Solutions, Inc. as they each celebrated 10 years of BBB Accreditation! Congratulations on a decade of commitment to trust, integrity, and serving your customers with excellence.

06/03/2026

Where are scammers targeting consumers the most? BBB's Scam Tracker has launched a new Heatmap feature that lets you see scam reports by location, making it easier than ever to spot trends in your area and stay informed.

Try it out at BBB.org/scamtracker.

Are you a BBB Accredited Business looking to boost your online visibility? We’d love to share your story! Send us a phot...
06/02/2026

Are you a BBB Accredited Business looking to boost your online visibility? We’d love to share your story! Send us a photo or video answering the prompt below for a chance to be featured on our social media.

How does your business engage with the local community? Highlight partnerships, sponsorships, or participation in local events.

đź“§ Email your submission to [email protected]

06/02/2026

🔥 Has your business reinvented itself to meet the moment?

The Phoenix Award honors businesses that have risen stronger through innovation, adaptability, and a commitment to trust. Whether you've reimagined your business model, launched new products or services, or found creative ways to connect with customers and your community, we want to hear your story.

🏆 We're looking for businesses that:
✔️ Have transformed the way they do business
✔️ Listen and respond to customer and community needs
✔️ Demonstrate honesty, transparency, and ethical leadership

Like the Phoenix, this award celebrates businesses that don't just survive change—they thrive because of it.

Apply today or nominate a business that deserves recognition! (link in comments)

Check out last year's winner, Aria Medical Aesthetics, by watching the video below.

06/01/2026

Thank you to Sounds of Health for inviting us on their podcast to talk about the emotional impact of scams.

05/22/2026

💭✨ Dream it. Believe it. Build it.

What an incredible way to launch our inaugural BBB, Connecticut "Better Women, Better Business" event! đź’™

Tonight was about more than creating vision boards, it was about creating space for women to connect, encourage one another, and intentionally focus on what comes next. From career goals and business growth to personal aspirations and new adventures, the room was filled with inspiration, creativity, and possibility. 🌟

Thank you to everyone who joined us, shared their stories, and helped make this first event such a meaningful experience. We left energized, motivated, and excited for what's ahead. A special shoutout to our dynamic leader for this event at ignite sparked by BBB, Sistah Iya Anyango, CEO of the The FLYY Movement.

Here's to bold goals, big dreams, and turning vision into reality. 🚀💙

Great conversations and even better insights at today's in-person learning session: How to Lower Your Lifetime Taxes wit...
05/19/2026

Great conversations and even better insights at today's in-person learning session: How to Lower Your Lifetime Taxes with Jake Sapia of WMGNA, LLC.

One of the biggest takeaways? Smart tax planning isn’t about avoiding taxes entirely, it’s about building wealth strategically while running a strong business.

A few memorable points from the session:
• “Maximizing the lower tax brackets” can create major long-term savings
• “Zero taxes” often means either no profit… or a future tax bomb waiting to happen
• Taxes should never drive your business decisions — run the business first, then optimize the tax strategy
• And remember: tax refunds are essentially interest-free loans to the government

These sessions are designed to give business owners practical strategies, fresh perspectives, and actionable ideas they can actually use from BBB Accredited Businesses who are finding success and want to share it with you!.

Thank you to everyone who attended and contributed to the discussion. Looking forward to the next one! (check the comments to see what's coming up!)

Address

29 Berlin Road
Cromwell, CT
06416

Opening Hours

Monday 8am - 4pm
Tuesday 8am - 4pm
Wednesday 8am - 4pm
Thursday 8am - 4pm
Friday 8am - 4pm

Telephone

(860) 740-4500

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