Cullman City Communications

09/01/2026

September is Su***de Prevention Month.

I know that for a lot of people this is just another awareness post to scroll past. But....

If you are the one having a hard time right now, you matter. Not because of what you produce or how well you are holding it together. You just do. And you do not have to white-knuckle it by yourself.

If you are worried about somebody, you do not need training or the perfect words. Ask them directly. It does not put the idea in their head, and it tells them you noticed. Then listen without rushing to fix it, stay with them, and help them make the call.

988 is the Su***de and Crisis Lifeline. Call, text, or chat. Free, confidential, answered 24/7. And it is not only for the person in crisis. If you are scared for someone you love and do not know what to do next, you can call it for yourself.

Please save the number. Please share this one. You never know whose feed it lands in today.

***dePreventionMonth #988

08/31/2026

Yesterday, East Side Baptist Church held their 10th Annual Law Enforcement & First Responders’ Appreciation Service and Luncheon. A few of our telecommunicators were honored to attend and enjoy a wonderful time of fellowship and community.
Cullman City Communications is incredibly grateful for the continued support, kindness, and generosity shown to the first responders who serve our community. Thank you, East Side Baptist Church, for recognizing and supporting those who work each day to keep Cullman safe!

08/24/2026

JOB OPENING: The City of Cullman is accepting applications for a 911 Emergency Telecommunicator. Deadline to apply is September 5, 2026.

Please read the complete job description and apply online at: https://www.governmentjobs.com/careers/cullmanal/

08/11/2026

Day!

Thank you, Cullman City Communications, for participating in Day! Engaging Local Government Leaders Alabama League of Municipalities

08/08/2026

🏃‍♀️Running for a great cause!🏃

Two of our amazing telecommunicators, Cade and Emily, participated in the Christina Chambers Twilight 5K last night to support a wonderful cause! We’re so proud of you both for taking the time to give back to our community and support such a meaningful event!

We’re grateful for all you do, both on and off the clock, to make a difference in our community! 💛

07/12/2026

06/30/2026

Alabama heat is serious, and knowing the signs of heat illness could save a life.

Heat exhaustion and heat stroke aren’t the same thing, and heat stroke is a medical emergency. Swipe through to learn the difference and what to watch for.

If you or someone near you shows signs of heat stroke, don’t wait. Call 9-1-1.

Check on the people most at risk, and stay cool out there. ☀️

06/13/2026

MYTH: You should hang up if you accidentally call 911.

FACT: Stay on the line and let the telecommunicator know it was accidental.

Accidental 911 calls happen, but hanging up can create confusion and may result in a callback or dispatch to confirm your safety.

If you call 911 by mistake, the best thing you can do is stay on the line and clearly communicate that there is no emergency.

05/13/2026

This week we honor the dedication, courage, and sacrifice shown every single day by Cullman Police Department.

From protecting our community to answering the call no matter the hour, your commitment does not go unnoticed. The men and women behind the badge face challenges every day while continuing to serve with professionalism, strength, and compassion.

On behalf of Cullman City Communications, thank you for your partnership, your service, and the countless ways you keep our city safe. We are proud to work alongside you.

Happy National Police Week!

04/18/2026

Meet Ashley!
Ashley has been a part of Cullman City Communications since June 2024. Ashley got into dispatching while in college pursuing a degree in Criminal Justice. During high-stress calls, Ashley stays calm by reminding herself that the person on the other end of the line is often experiencing one of the worst moments of their life and is reaching out for help. One of the biggest challenges she faces is the unpredictability of each shift--never knowing how many calls will come in or how serious they will be. She wants the public to understand that telecommunicators also carry emotional weight, even though they don't respond on scene. They hear heartbreaking moments such as parents panicking as their child struggles to breathe, or someone discovering a loved one has passed. They provide life-saving instructions like CPR over the phone, yet rarely ever get closure or learn the outcome. Despite these challenges, Ashley remains deeply passionate about her work.
Thank you, Ashley, for doing a job that not everyone could handle and for your dedication to helping others every day!
#911