Texas Star Ambulance

We were founded in January 2017 on the basis that patient care should be taken to a higher standard and we have accomplished this with quality personnel whose primary goal is to provide the best patient care available. We are dedicated to be a responsible employer – responsible to our employees, customer caring and creating value. To do this, we embrace the service profit chain philosophy. This ph

ilosophy is focused on creating a system that increases both employee and customer satisfaction by meeting and exceeding our internal and external customer needs. Our values reflect our commitment to exemplify the “service before self-interest philosophy” at every level of our organization. We are to treat everyone we meet – including each other – with compassion, dignity and respect, deal fairly and honestly and to make all reasonable attempts to honor our commitments. The focus of all we do should be on serving our patients and those who care for them. Our existence depends on them. We should always be mindful that our patients are “people” too. They call us when there is a crisis in their life, and depend on us to help them. Our treatment should be of the whole person not just their illness or injury. Reassurance and empathy are as much of our job as diagnosis and treatment. Total professionalism is our duty and our mission.