05/28/2025
Now : Guest Relations Specialist – Trail Winds Recreation Center
Looking for a friendly, organized, and service-oriented Guest Relations Specialist to join our team at the Trail Winds Recreation Center!
💼 What You’ll Do:
As a Guest Relations Specialist, you’ll be the face of the facility — greeting visitors, answering questions, resolving issues, and ensuring our guests have a seamless and positive experience. Key responsibilities include:
✔️ Delivering outstanding front desk service, including check-ins, equipment rentals, room reservations, and program registration
✔️ Performing accurate cash handling, including daily balancing and reporting
✔️ Communicating clearly and courteously in person and over the phone
✔️ Enforcing facility policies while maintaining a welcoming environment
✔️ Assisting with record keeping — memberships, inventory, reservations, and more
✔️ Training and mentoring less experienced front desk staff
✔️ Monitoring proper facility and equipment use, and reporting concerns
✔️ Acting as Manager on Duty during select shifts
✔️ Working flexible hours, including evenings, weekends, and holidays as needed
🌟 What We’re Looking For:
We’re seeking individuals who are detail-oriented, dependable, and passionate about delivering great service. Ideal candidates will have previous experience in customer service, recreation, or front desk operations.
🏃♀️ Why Join Us?
Working at Trail Winds Rec Center means being part of a team committed to supporting community wellness, activity, and engagement. You’ll gain hands-on experience, contribute meaningfully to public service, and help make our rec center a welcoming space for all.
📍 Location: Trail Winds Recreation Center – 13495 Holly St., Thornton, CO
Apply today and help us create positive guest experiences every single day!
🔗 https://www.governmentjobs.com/careers/thornton/jobs/4944703/guest-relations-specialist-trail-winds-recreation-center?pagetype=jobOpportunitiesJobs
To learn more about City of Thornton, Colorado Trail Winds, visit https://www.thorntonco.gov/parks-recreation/recreation-facilities/trail-winds-recreation-center
Address13495 Holly St., Thornton, CO 80602Phone720-977-5700; Active Adult Wing: [email protected]: 8:00 am-6:00 pmMonday: 5:00 am-9:00 pmTuesday: 5:00 am-9:00 pmWednesday: 5:00 am-9:00 pmThursday: 5:00 am-9:00 pmFriday: 5:00 am-9:00 pmSaturday: 8:00 am-6:00 pmAmenities...