Deer Creek Water System, SJWTX

Deer Creek Water System, SJWTX Deer Creek Water System, SJWTX, provides LCRA water to the communities in Dripping Springs, Texas in the heart of the beautiful Texas Hill Country.

07/20/2023

Currently, our water supplier, the West Travis County Public Utility Agency (WTCPUA), has suspended the supply of water to our water storage facilities due to high demand. This has resulted in rapidly decreasing water levels in our storage tanks.

Until further notice, all water usage is limited to INDOOR USE ONLY. Outdoor water use is strictly prohibited. No grass watering and landscape irrigation are permitted at this time.
We are taking this action to protect the community's health and safety and avoid any impacts on water quality. For more information, see https://www.txwaterco.com/

Boil Water Notice RescindedUpdate: 02/05/2023 03:00 P.M.On February 3, 2023, the Texas Commission on Environmental Quali...
02/03/2023

Boil Water Notice Rescinded

Update: 02/05/2023 03:00 P.M.

On February 3, 2023, the Texas Commission on Environmental Quality required the Deer Creek Water public water system, TX2270049, to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions that occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.

The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of February 5, 2023.

If you have questions concerning this matter, you may contact Kristen Collier at (830) 312-4600 or at [email protected].

Update 02/03/2023 5:15 PM

Boil Water Notice for Community Public Water Systems

Update: 02/02/2023 05:15 P.M.
Address for Water Delivery Updated:

WTPUA, our wholesale provider, expects the water to be delivered to our system late this evening. Therefore, we will be distributing one case per household of bottled water between the hours of 5:30 pm to 8:00 at the following location:

Deer Creek Lower Lake Park

Once water is delivered to us from WTPUA, pressurization of the system will begin. Please remember that a return of the water supply does not indicate the boil water notice has ended. Flushing and sampling will begin late tonight or early tomorrow morning once we have adequate storage in the system to start the flushing process. Assuming WTPUA delivers water as expected, flushing and testing by our operators will determine if samples can be collected and returned to the lab for analysis. We fully expect that samples will be delivered to the lab tomorrow. The labs’ analytical process will take 24 hours to complete. Once we have all documentation from the lab, the boil water notice can be lifted.
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Texas Commission on Environmental Quality has required the Deer Creek Water / TX2270049 public water system to notify all customers to boil their water before consumption.
Overnight electrical outages in the service area caused failure in water distribution to some residents in the Deer Creek service area. We have crews on standby awaiting water from our wholesale supplier, West Travis Public Utility WTPUA but do not have an estimated time of arrival. Once the water does arrive, our crews will begin flushing and gathering samples to be analyzed before the boil water notice will be rescinded.
To stay updated with the most recent updates we advise visiting our website.

Occasionally there will be service interruptions, or notices about your water or service that we’ll post the details to here. If there are no alerts or notices, and you are still experiencing issues, please contact customer service. Learn more about service outages and what to expect, and service ...

The SJWTX offices will be closed next Monday, July 5, in observance of Independence Day.In case of a low or no water, pr...
06/30/2021

The SJWTX offices will be closed next Monday, July 5, in observance of Independence Day.
In case of a low or no water, pressure issue, or other related emergencies please contact our office at 830-312-4600.

04/22/2021
10/22/2020

Deer Creek Water Crews will be working on repairs and improvements on the system today (10/22) between 9:30 am and 2:30 pm. During this time, customers on Lake Beach, Lake Park, Lakewood, Creekwood, Westlake and Ridgeview may lose pressure or service, and streets nearby may experience pressure fluctuations. If you have questions, please call the office at 512-710-9405.

08/28/2020

We are entering Stage 5 Emergency Watering Restrictions in Effect Immediately.Information below is from the WTCPUA- the system that pumps and treats our water.

The WTCPUA Raw Water Line has been damaged by a contractor. This is the main water line from the lake to their water treatment plant. The WTCPUA is in the process of planning and making repairs. In order to conserve water during the repair process, effective immediately the WTCPUA is implementing Stage 5 Emergency Water Conservation Measures until further notice with conditions outlined below.

Customers are required to eliminate non-essential water uses including, but not limited to the following measures:

Irrigation of landscaped areas is prohibited.

Use of water from fire hydrants shall be limited to firefighting and activities necessary to maintain public health, safety, and welfare only.

No applications for new, additional, expanded, or larger water service connections, meters, service lines, pipeline extensions, mains, or water service facilities of any kind shall be allowed or approved.

Additional measures may be added as needed.

The PUA will provide updates as they become available. Updates are also available on their website- www.wtcpua.org

Customers who have additional questions should contact WTCPUA customer service at (512) 263-0125 or [email protected] you may reach out to our system- 512-710-9405 or [email protected]

02/14/2020

In observance of Presidents' Day, the Deer Creek Water System office will be closed on Monday, February 17th.

07/25/2019

MAINTENANCE SCHEDULED FOR FRIDAY, 7/25. Our maintenance team will be coming out tomorrow, Friday the 25th to replace and repair a fire hydrant and do some upgrades on the lines on Little Creek Circle. Residents living on Little Creek Circle will have a service interruption beginning around 11:00AM, and will be restored by 3:00PM. Other residents in the neighborhood may experience some pressure fluctuations resulting from the repairs. If you have any questions, please call the office at (512) 710-9405.

Address

141 E. Mercer Street Unit B
Dripping Springs, TX
78620

Opening Hours

Monday 9am - 2pm
Tuesday 9am - 2pm
Wednesday 9am - 2pm
Thursday 9am - 2pm
Friday 9am - 2pm

Telephone

+1 830-312-4600

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