08/29/2020
Trust Your Tap
Happy #WaterQualityMonth! At El Paso Water, we take pride in the quality of the #water we deliver to thousands of customers every day. Visit EPWater.org today to learn how it happens. #TrustYourTap
El Paso Water
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CUSTOMER SERVICE CENTER: 6400 Boeing Drive ADMINISTRATIVE OFFICES: 1154 Hawkins Boulevard TECH2O CENTER: 10751 Montana Avenue
Operating as usual
08/29/2020
In the latest issue of On the Waterfront, President & CEO John Belliew discusses El Paso Water's achievement of top credit ratings and how that impacts ratepayers. Click here to read more: https://bit.ly/34I5jx5
08/26/2020
The International Water Quality Laboratory at El Paso Water tests hundreds of samples every day to ensure your water is safe to drink. Visit EPWater.org today to learn about the process.
08/24/2020
Residents can once again enjoy Thomas Manor Park-Pond! Find out how El Paso Water improved stormwater infrastructure and collaborated with El Paso Parks and Recreation and Ysleta ISD to upgrade park amenities. Thanks to City Representative Henry Rivera, District 7 for the support!
Click the link for the full story and video: https://bit.ly/3hqUenr
08/22/2020
The dedicated employees in our labs test water to ensure it meets or goes beyond compliance with state and federal standards. Learn how by visiting EPWater.org today. #WaterQualityMonth #TrustYourTap
08/20/2020
Our employees are serious about #water, after all, they are customers too. As part of #WaterQualityMonth, we invite you to raise a glass of #tapwater with Richan Dominguez, Lab Employee, and her daughter. #TrustYourTap. #WeDrinkItToo
08/19/2020
EPWater has received grant funding to help customers impacted by COVID-19. If you qualify, you can receive a credit of up to three months, and no more than $500, toward a past due balance. Click the link for more information: epwater.org/covid19assistance
08/17/2020
EPWater has received grant funding to help customers impacted by COVID-19. If you qualify, you can receive a credit of up to three months, and no more than $500, toward a past due balance. Click the link for more information: epwater.org/covid19assistance
08/17/2020
El Paso Water.
08/17/2020
Three Thirsty Texas Cities Are Global Leaders in Water Innovation - Circle of Blue
#El Paso, Texas, cut its per capita #water consumption from 205 gallons daily 30 years ago to 129 gallons today. Some of the conservation practices adopted early by the city have become standard across the state. From @circleofblue #WaterTexas https://bit.ly/31nOV1n
Austin, El Paso, and San Antonio Prepared for Growth and Drought
08/14/2020
Thanks to El Paso Herald-Post for sharing the Public Service Board's recent election of officers!
icymi: Public Service Board elects all female slate of officers
https://elpasoheraldpost.com/public-service-board-elects-all-female-slate-of-officers/
08/12/2020
The Public Service Board will meet online at 10 a.m. today. To view the live stream, click here: https://bit.ly/2XJeWEV
08/10/2020
Marcela Navarrete, Vice President of Strategic, Financial and Management Services, was recently recognized as a UTEP Gold Nugget Award recipient, awarded to alumni who have made exceptional contributions to their professions and community. For more: https://bit.ly/2PWaMZ4
08/10/2020
The Public Service Board will meet online at 10 a.m. on Wednesday Aug. 12. To view the agenda, visit: https://bit.ly/2Qk6kE7
08/05/2020
Congresswoman Escobar and El Paso Water Applaud House Passage of WRDA 2020 Securing $50 Million for El Paso County
Thank you Congresswoman Veronica Escobar for your leadership on this legislation. This authorization will allow us to move forward on important infrastructure projects, including those to reduce flood risk, improve service reliability, and ensure clean water for our community, all while easing the cost burden to our ratepayers.
Congresswoman Escobar and John E. Balliew, President and CEO of El Paso Water, applauded the passage of WRDA.
08/05/2020
Photo of the month by Sergio Castro, Plant Superintendent at the Haskell R. Street Wastewater Treatment Plant, shows the pump room for digesters #2 and #3. The digesters were first constructed in the late 1950’s and have gone through several upgrades, the latest in 2018. The photo shows new heat exchangers with new hot water and sludge lines. Employees painted and labeled all the lines with proper flow markings, which helps in training new employees.
08/03/2020
Parents and teachers, are you looking for cool educational activities? Then visit https://www.tech2o.org/education/fun_activities to download Willie the Waterdrop Bingo cards, Willie Search and Find sheets, and much more. With - Official El Paso Independent School District, Ysleta ISD, Socorro Independent School District, Canutillo Independent School District, Education Service Center - Region 19, San Elizario Independent School District, Fabens Independent School District, Tornillo Independent School District, Anthony Independent School District.
08/03/2020
#elpasostrong #atimetoremember
08/01/2020
In the latest issue of On the Water Front, President & CEO John Balliew discusses how developers and EPWater employed a new agreement to save time and money during new neighborhood development. Click here to read more. https://bit.ly/39JPk20
07/31/2020
El Paso Water’s Willie the Water Drop is coming to a small screen near you, urging preschoolers to use water wisely at home with a series of videos. To learn more, visit: https://epwater.org/about_us/newsroom
07/29/2020
El Paso builders and developers can now complete basic utility work such as manhole installations and fire hydrant relocations that previously only El Paso Water crews were allowed to perform. To learn more, visit: https://www.epwater.org/about_us/newsroom
07/25/2020
We had some powerful rains last night. Remember, life changes in a flash. www.turnaroundep.org
With - El Paso Fire Department, US National Weather Service El Paso Texas and Drowning Prevention Coalition of El Paso.
07/25/2020
Attention business onwers: join us Tuesday at 10 a.m. as we join El Paso Electric and Texas Gas Service in this El Paso Hispanic Chamber virtual panel discussion. You must register in advance. See the flyer for more details.
07/21/2020
What do you do when you’re caught between a rock and a hard place? You hire a geologist and use specialized impact and vibration-monitoring equipment! Click here to read (and see a video) about the water/wastewater improvement project in historic Sunset Heights. https://bit.ly/2PWaMZ4
07/16/2020
The consistent triple-digit temperatures have created some challenges to the water treatment process because the heatwave has affected the Rio Grande. Click the following link to learn how EPWater is addressing the issue. https://bit.ly/2PWaMZ4
07/08/2020
The Public Service Board will meet online at 10 a.m. today. To view the live stream, click here: https://bit.ly/2XJeWEV
07/08/2020
El Paso Water continues to provide services despite revenue loss
Thank you Gabrielle Caracciolo for helping us get the word out about our Customer Assistance Program.
Utility companies in El Paso must continue to provide customers service for at least another month regardless of whether they are able to pay their bills. El Paso Waterofficials said they had plans to help their struggling customers either way. "We recognized early on that reliable water service was...
07/06/2020
The Public Service Board will meet online at 10 a.m. on Wednesday July 8. To view the agenda, visit: https://bit.ly/2Qk6kE7
07/04/2020
It's been 244 years since the Declaration of Independence was finalized and America's ties as a British Colony were severed. Politicians still argue today over ideological differences, but for most of us, today means spending time with family cooking over a grill. Whatever your plans, please make sure to keep water handy today. Stay safe, stay healthy, and stay hydrated.
#ElPasoWater #IndependenceDay #America #USA #July4th #FourthOfJuly #TheFourth #Fireworks #RedWhiteAndBlue #1776
07/03/2020
Photo of the month by Fred Murillo, Plant Superintendent at the John T. Hickerson Water Reclamation Facility, shows the draining of Clarifier #4 for yearly maintenance. Too see a video tour of this plant, click here. https://bit.ly/31KHT8K
07/03/2020
El Paso Water's Customer Service Center is closed today for Independence Day. For emergencies, call 915-594-5500.
07/02/2020
El Paso Water's Customer Service Center will be closed Friday July 3 for Independence Day. For emergencies, call 915-594-5500.
06/30/2020
After an another successful shift that started at 6 a.m., crews return to the Stormwater Operations Center at Fred Wilson to punch out at 2:30 p.m. Thanks for following us on #takeovertuesday! Photo by Jesus Rodriguez, Stormwater Operations Assistant Supervisor.
06/30/2020
Before and after photos from today's maintenance work at the Sunmount Channel next to Ponder Park. This type of work on the thousands of miles of stormwater infrastructure is a year-round endeavor. Photos by Jesus Rodriguez, Stormwater Operations Assistant Supervisor.
06/30/2020
It's #takeovertuesday and I (Jesus Rodriguez, Stormwater Operations Assistant Supervisor), am taking over the utility social media accounts. Follow me as I show you inside the Dallas Pump Station and Basins.
Address
6400 Boeing Dr
El Paso, TX
79925
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Videos
Trust Your Tap
Happy #WaterQualityMonth! At El Paso Water, we take pride in the quality of the #water we deliver to thousands of customers every day. Visit EPWater.org today to learn how it happens. #TrustYourTap
It's #takeovertuesday and I (Jesus Rodriguez, Stormwater Operations Assistant Supervisor), am taking over the utility social media accounts. Follow me as I show you inside the Dallas Pump Station and Basins.
Stormwater Takeover Tuesday 2
It's #takeovertuesday and I (Jesus Rodriguez, Stormwater Operations Assistant Supervisor), am taking over the utility social media accounts. Follow me as I show you inside the Phelps Dodge Channel.
Stormwater Takeover Tuesday
It's #takeovertuesday and I (Jesus Rodriguez, Stormwater Operations Assistant Supervisor), am taking over the utility social media accounts. Follow me as I show you a behind-the-scenes look at what we do.
Conservation Hero - Dishes by hand or washer
Are you a conservation hero? Do you wash the dirty dishes by hand or with the dishwasher? Watch this short video to learn which is better. #WaterSmarterEP
Conservation Hero - Shower Savings
Are you a conservation hero? If you're taking 10-minute showers, you're using as much as 25 gallons of water. That's too much! Watch this short video to learn a better way. #WaterSmarterEP
Conservation Hero - Broom as a Tool
Are you a conservation hero? If you're using your hose to clean your patios, sidewalks or driveways, you're using 12 gallons of water a day! Watch this short video to learn a better way. #WaterSmarterEP
Water Festival 2019
Today would have been the 2020 El Paso Water Festival at our TecH₂O. While a new date is #tbd, we are looking forward to bringing together the many facets of arts and culture around water. So lets look back at last year's celebration. #ElPasoWater #TecH2O #ElPasoWaterFestival
My colleague and I (Christopher Tena, Maintenance Mechanic for the Lift Station section) had to swing by a lift station in the northeast. Check out this video to see why. #takeovertuesday #wastewatertreatment #24hoursaday
Tena Takeover Tuesday #2
My colleagues and I (Christopher Tena, Maintenance Mechanic for the Lift Station section) have been doing a lot of emergency work at the Montwood Lift Station near Shreya St. the last 96 hours. Check out this video to see why. #takeovertuesday #wipesclogpipes
Christopher Tena Introduction
It's #takeovertuesday and I (Christopher Tena, Maintenance Mechanic for the Lift Station section) am taking over El Paso Water's social media accounts. Follow me as I show you a behind-the-scenes look of what we do.
On Monday April 20, 2020, the first six homes connected to the new Montana Vista Wastewater System, which will bring first-time wastewater service to nearly 800 homes in a first phase. https://epwater.org/about_us/newsroom With Mary González and Texas Water Development Board
#takeovertuesday Robert Ortega
Robert Ortega, Plant Lead Technician at Haskell Street Wastewater Treatment Plant, ends his shift and his #takeovertuesday role.
#takeovertuesday Robert Ortega
From Robert Ortega, Plant Lead Technician at Haskell Street Wastewater Treatment Plant: Our good microorganisms work 24/7/365 breaking down the waste in the water. We constantly monitor them to make sure they are healthy and active. #takeovertuesday #goodbacteria #wastewater #wastewatertreatment #unseenworkforce
#takeovertuesday Robert Ortega
From Robert Ortega, Plant Lead Technician at Haskell Street Wastewater Plnt: Our good microorganisms work 24/7/365 breaking down the waste in the water. But we must protect them. Watch this video to learn how. #takeovertuesday #goodbacteria #flushright #call311
Robert Ortega #takeovertuesday
It's #takeovertuesday and I (Robert Ortega, Plant Lead Technician at Haskell Street Wastewater Plnt) am taking over El Paso Water's social media accounts. Follow me as I show you a behind-the-scenes look of what we do.
Fix a Leak Week 2020
It's #FixALeak Week. Here are some simple ways you can save water and money on your water bill! And don't forget to post a photo of you making the repair using the hashtag #IFixLeaks!
Happening right now, Chief Technical Officer Gilbert Trejo, was among the notable speakers at the Environmental Protection Agency in DC to announce the National Water Reuse Action Plan. Also shown in this video are David Ross, Assistant Administrator for Water, EPA; Andrew Wheeler EPA Administrator; David Bernhardt, Secretary of the Department of the Interior; Sonny Perdue, Secretary of the Department of Agriculture; and Mary Neumayr, Chairman of the Council on Environmental Quality. With WateReuse Association To read the action plan, visit: www.epa.gov/waterreuse/water-reuse-action-plan.
DiscoverE - Building Curiosity 2020
DiscoverE is an annual, fun-filled event for the whole family full of hands-on activities that celebrate the world of engineering, water and robotics. If you missed it, sign-up to receive future event notices. https://bit.ly/2vibicx With - Dannenbaum Engineering, Moreno Cardenas Inc., ACEC Texas, Snapology of El Paso, Insights, CONSOR Engineers, UTEP College of Engineering, ASCE El Paso Branch, Garver, El Paso Electric, UTEP Mechanical Engineering, Walter P Moore, Parkhill, Smith & Cooper, Inc. CEA Group, Terracon and United Health Bertha Laird.
DiscoverE - Building Curiosity
Check out some of the hands-on activities happening right now at DiscoverE Building Curiosity in Water, Robotics and Engineering at TecH2O Learning Center, 10721 Montana Ave. Come join us; we'll be here until 2 p.m.!
We're getting ready for DiscoverE Building Curiosity in Water, Robotics and Engineering starting at 10 a.m. until 2 p.m. TecH2O Learning Center, 10721 Montana Ave.Come join us!
We love the Chihuahuan Desert in the winter! It was 70 degrees on Monday and Wednesday we woke up to snow. Here are some photos from our TecH2O Learning Center. #ElPaso #desert #TecH2O
Get to Know Your H2O - Wastewater
Ever wonder what you pay for on your water bill? Take a look at this video to see how wastewater from toilets, showers, washers and sinks gets cleaned to benefit the community and the environment.
Resolution #10
Because we value people and it’s the Golden Rule, Marla St. Leon, Business and Customer Service Assistant Manager, offers this suggested 2020 New Year’s Resolution.
Resolution #9
Because we live in the Chihuahuan Desert and water is a valuable commodity, Dawn Walker-Hughes, Water Conservation Technician, offers this suggested 2020 New Year’s Resolution.
Protect Your Pipes 2019
We're reaching freezing temperatures the next few days. If you haven't already, protect your pipes! Don't know how? Watch this short video to learn how easy it is.
Resolution #8
Because fats, oils and grease clog the wastewater system and can lead to costly backups, Nancy Nye, Environmental Compliance & Industrial Pretreatment Manager, offers this suggested 2020 New Year’s resolution.
Resolution #7
Because wipeys don’t disintegrate and they clog the wastewater system, Aide Zamarron, Wastewater Treatment Manager, offers this suggested 2020 New Year’s resolution.
Resolution #6
Because we live in the Chihuahuan Desert and water is a valuable commodity, Sonia Wyatt, Code Compliance Manager, offers this suggested 2020 New Year’s Resolution.
Shortcuts
Our Story
El Paso is fortunate to have three sources of water – the Rio Grande and two aquifers. Decades ago, El Paso Water had the foresight to begin exploring and pursuing innovative water supply options – reclamation and reuse, conservation and education, and desalination. Today, we are considered an international leader in these areas.
As a steward of one of our most important resources, El Paso Water is committed to meeting the community's present and future water demands. El Paso Water proudly supplies 97 percent of all water in El Paso County.
El Paso Water is dedicated to providing the highest quality water possible to our customers. Additionally, we are dedicated to continually improving public safety throughout the city with our stormwater system.
We are El Paso Water, and we are working for you!
Nearby government services
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1650 siuox dr
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6400 Airport Rd. Building A Ste. G
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1650 Sioux Dr
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Energia Solar, Energia Eolica, Turbina Eolica
1550 Sioux Dr -
Official El Paso Independent School District
6531 Boeing Dr -
79917
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P. O. Box 3012
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Alpha Kappa Alpha Sorority / Eta Pi Omega
PO Box 971845 -
6531 Boeing Dr
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United States Marine Corps RSS El Paso, TX
6600 Montana Ave, Ste F -
6600 Montana Ave
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6600 Montana Ave Ste F2
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A World for Children - El Paso
1760 Airway Blvd. Ste. #102 -
Texas Emergency Medical Task Force Region 9
6805 Boeing Drive -
6400 Gateway Blvd E
Other El Paso government services
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11150 Montwood Dr -
United States Marine Corps RSS El Paso, TX
6600 Montana Ave, Ste F -
14371 Santiesteban Ln
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5800 Carter Rd
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1 Arts Festival Plz
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Alma Lucero Paralegal for Samuel Flores
1013 Montana Ave -
Salubris Adult Day Activity & Health Services
8434 Dyer St -
79938
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Silverback Platoon, Attack Troop, 6-1 Cav
21235 Light Infantry Ave -
21200 Light Infantry Ave
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Combat Aviation Brigade, 1st Armored Division
11250 Sims Street -
2028 Greenlee Dr
Comments
We have no water since 10 AM on N. Mesa St. and Executive Center area, what is happening?, we need the water for the bathrooms and had been almost 4 hours without the service!!!.
I get charged $100 tampering fee on my first bill for moving into an apartment that already had the water turned on. Then I get threatened with a $500 fine for any future issues. wtf??? I wasn't even the one who turned it on in the 1st place.
What they don't tell us
Has anyone heard od El Paso water employees going o homes because there are too many chemicals in their water? Asking for a elderly couple. I don’t want them to get scammed.
When will the road at Bosque be opened? It's been several months now...
Does anyone know where we can have water delivered to fill up an a over ground pool? Size 24x52
Check out Oedipus El Rey taking place at UTEP's Wise Family Theatre. Grab your tickets now at any ticket master location or visit the Wise Family Theatre Box Office, Monday through Friday from 1:30pm through 3:30pm. Show Dates are: April 26th through the 28th and May 2nd through the 5th.
I have been over charged all winter. I know I'm not the only one for this has been a topic for many people. Expect many phone calls including mine. Over charging is wrong!!!
Support, Sgt. Roberto Cardenas of the El Paso Police Department , as He is one of the 100 Law Enforcement Officers from around the world and the only one from Texas to have been selected to be a Torchbearer in the 2019 Special Olympics World Games in Abu Dhabi.
Below is a link for his fundraiser, all 100 of the torchbearers are raising money for the athletes participating in the World Games.
They will be running with the Special Olympics Flame of Hope through all Seven Emirates of the United Arab Emirates. The Run will begin in Fujariah and end in Abu Dhabi. Help them as they Help spread the message of Acceptance, Tolerance and Inclusion, not only in sports but in Society.
Donate : rcardenas.org
429 Dollars? How the hell did that happen? You chaged me again for sweaage? How did that happen when I have no water in the bathrooms?
Is there something going on in the Upper Valley that would be causing brown water from all taps?
Does any one else feel the way I do about the water rate increases and waste management increases? I do not have a money tree growing in my backyard as it seems the city thinks all of us do. My yard is mainly rock and dirt, which I hate, very few bushes and very little grass. I have not watered by bushes or grass since last October and my water bill was
$80.00. Have you read all the taxes they add on our bill and calling them fees. What a laugh. I guess they think we are stupid. If it walks like a duck, looks like a duck and sounds like a duck, then its a duck, same with fees aka taxes. I wish we could sue each member of the board and stop these increase. We also need to stop covering the desert with concrete and asphalt. It just makes us hotter. Oh another thing, the next time I see a water crew working and there are seven men and only two are working while the rest are standing around scratching their hinney's, I'm going to stop and take a picture. If it takes only two men to do the job, why seven men? Waste of my money.