Elk River Municipal Utilities

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Elk River Municipal Utilities A Minnesota municipal electric and water utility serving areas of Elk River, Otsego, Big Lake Township, and Dayton. Est in 1915. Outages call 763-441-2020.

This social media page is intended to provide information in a timely manner to a wide audience and not as an in-depth or complete source of information. It is an evolving supplement to the official ERMU website, press releases, and in-person communications. Responses will typically be posted within office hours and within varying parameters of staff availability. For these reasons, staff may not need to respond to every comment or question posted on the social media site.

🎃 ERMU is looking forward to another fun-filled Downtown Trick or Treat event! We can't wait to see you there!Event deta...
10/21/2026

🎃 ERMU is looking forward to another fun-filled Downtown Trick or Treat event! We can't wait to see you there!

Event details: https://bit.ly/4fyZNiN

Downtown streets will close to through traffic this Friday for our annual Downtown Trick or Treat event. These closures help keep the event safe and enjoyable for everyone. Thank you for your patience and supports and we hope to see you at the event!

Event details: https://bit.ly/4fyZNiN

UPDATE: The technical issue with our payment system has been resolved. If you continue to experience issues when making ...
10/19/2026

UPDATE: The technical issue with our payment system has been resolved. If you continue to experience issues when making a payment please contact our customer service team at 763.441.2020.

ALERT: A technical issue with our payment system has been reported. Customers are asked to delay making payments until further notice. Updates will be provided as they are made available.

We thank you for your patience as we work to resolve this issue.

ALERT: A technical issue with our payment system has been reported. Customers are asked to delay making payments until f...
10/19/2026

ALERT: A technical issue with our payment system has been reported. Customers are asked to delay making payments until further notice. Updates will be provided as they are made available.

We thank you for your patience as we work to resolve this issue.

ERMU offers a variety of residential and commercial rebates to help customers save money and resources. To learn how you...
10/19/2026

ERMU offers a variety of residential and commercial rebates to help customers save money and resources. To learn how you can start saving today visit ermumn.com/programs-rebates

Clean, reliable water is something we count on every day! It plays an important role in our daily lives, keeping our com...
10/15/2026

Clean, reliable water is something we count on every day! It plays an important role in our daily lives, keeping our community strong, healthy, and thriving.

Today, on Imagine a Day Without Water, ERMU is proud to join other communities across the country in recognizing the importance of this valuable resource.

Every drop matters!💧

NOTICE: ERMU offices will be closed on Tuesday, October 13 from 11:15 a.m. to 1:15 p.m. for an all-staff function.
10/13/2026

NOTICE: ERMU offices will be closed on Tuesday, October 13 from 11:15 a.m. to 1:15 p.m. for an all-staff function.

10/12/2026

The next Utilities Commission Meeting will be at 3:30 p.m. on Tuesday, October 13. The location for this meeting will be Elk River Municipal Utilities, 13069 Orono Parkway. The agenda and meeting packet can be found on our website using the link below.

Link: ermumn.com/about-us/commission-info

10/09/2026

and may be coming to a close, but ERMU’s commitment to our customers and community continues every day.

We are proud to be your not-for-profit, locally governed, hometown utility, leading the way to a stronger community!

10/08/2026

Public power utilities, like ERMU, are governed by members of their own community.

Our five-member Utilities Commission includes four citizen representatives and one City Council representative who have been appointed by the Council. Together, they help guide the utility, ensuring ERMU continues to deliver exceptional service to its customers.

During , ERMU proudly recognizes the members of the Utilities Commission and we thank them for their leadership, service, and commitment to our community.

10/07/2026

October 5-9 is Customer Service Week and ERMU is proud to honor its customer service team for the important role they play within the organization and throughout our community.

We are grateful for the knowledge, care, and commitment they bring to every interaction, every day.

Thank you for all you do to support ERMU and the people we serve!

Address

13069 Orono Parkway
Elk River, MN
55330

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+17634412020

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