Hancock County RCC

Hancock County RCC Welcome to the Hancock County Regional Communications Center. We are one of twenty-two 911 Public Safety Answering Points (PSAPS) in the State of Maine.

We answer 911 calls for all municipalities and territories in Hancock County. Our professional staff maintain certifications and/or licenses from the International Academies of Emergency Dispatch, Maine EMS and State of Maine Terminal Operator Certifications. Our staff also provides emergency dispatch for many of Hancock County's Fire, Law and EMS agencies.

05/09/2026

*******UPDATE********************UPDATE*********************
The road is now opened back up

Route 3 in Trenton between Jordan River Rd and Oak point is shut down while Law Enforcement deals with a situation. Please avoid the area.

Happy International Firefighter's Day to our friends in the fire service who run in when others run out.
05/04/2026

Happy International Firefighter's Day to our friends in the fire service who run in when others run out.

**Update** The road is back open*****The South Deer Isle Road in Deer Isle is temporarily closed in the area of  #518 - ...
04/24/2026

**Update** The road is back open*****The South Deer Isle Road in Deer Isle is temporarily closed in the area of #518 - traffic is being diverted to Sunset Cross Road and Airport Road while the wrecker is working to remove a damaged vehicle in the area.

Happy National Administrative Professional's Day to all who work behind the scenes to keep their organizations running. ...
04/22/2026

Happy National Administrative Professional's Day to all who work behind the scenes to keep their organizations running. We took a few minutes to celebrate our own Admin Pro Joyce with flowers and share some funny stories. Joyce has been our department's administrative assistant for over 11 years, working behind the scenes keeping our department moving forward and operating. One of our favorite Joyce "experiences" involved a fax machine, a newly renovated RCC and some deliberately incorrect information (for fun)...that resulted in a comical and semi-hostile "He's a big turd ball!". You'll have to ask Joyce...
Anyway, thanks Joyce for another year of keeping our ship on a relatively even keel, steady on course and with laughter.

Back to HIGH fire danger for most of Hancock County today.
04/21/2026

Back to HIGH fire danger for most of Hancock County today.

Some of our friends from the Bar Harbor Bank & Trust stopped by today to deliver coffee and baked goods for the staff.  ...
04/17/2026

Some of our friends from the Bar Harbor Bank & Trust stopped by today to deliver coffee and baked goods for the staff. Yesterday we also received some goodies from the Sheriff's Department and the Washington County Regional Communications Center. All was very much appreciated, and delicious.

A huge thank you to the folks at Franklin Savings Bank for the excellent meal they delivered to our RCC staff in celebra...
04/14/2026

A huge thank you to the folks at Franklin Savings Bank for the excellent meal they delivered to our RCC staff in celebration of National Public Safety Telecommunicator's Week. It was greatly appreciated and very delicious. Thank you very much!

It's that time of year again when we celebrate our public safety dispatchers here at the RCC and around the country.  Di...
04/13/2026

It's that time of year again when we celebrate our public safety dispatchers here at the RCC and around the country. Dispatchers are some of the most important people you may never see. To most, they are a voice on the phone during someone's worst day. To others, they are a calm and perhaps bored sounding voice on the radio, sending units to one crisis or another. You might even think a few of them are quite feral, sitting in the dark in front of a bunch of screens with phones and radios blaring, keeping track of the chaos.
We are fortunate to have the crew who work around the clock seven days a week here at the RCC. The calls that come in vary from the most insignificant issue to the most horrific imaginable. Our folks "do what they do" each and every day to get help where it's needed.
Please take a few minutes to appreciate our "first first responders". As a side note, they do like coffee and snacks...

Here we go, welcome to spring wildfire season 2026.  All of Hancock County is in the High Fire Danger category.
04/09/2026

Here we go, welcome to spring wildfire season 2026. All of Hancock County is in the High Fire Danger category.

Address

50 State St, Ste 13
Ellsworth, ME
04605

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