07/28/2026
At EMW Gas, we understand that life happens and unexpected financial hardships can arise. To ensure our customers continue receiving service, EMW Gas pays your natural gas bill in advance. However, those charges must be repaid according to your account agreement.
If your account becomes past due and payment is not made, we are required to disconnect your gas service. In addition to the past-due balance, any applicable disconnect and reconnect fees will be the customer's responsibility.
We also want to make it clear that threats, harassment, or abusive behavior toward our office staff or field employees will not be tolerated under any circumstances. Our employees deserve to work in a safe and respectful environment while serving our customers.
Customers who threaten or intimidate EMW Gas employees may have their meter removed, and EMW Gas reserves the right to permanently refuse future gas service where permitted by law.
We appreciate the many customers who pay on time and treat our team with respect.
If you're experiencing financial difficulties, please contact our office as early as possible. We're always willing to discuss your account before it reaches the point of disconnection.
Respectfully.
Eddie O'Brien
General Manager
